Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9134 reviews
(9,134 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance, portability, and high-quality screen of the device, which users frequently praise. While the game compatibility and lightweight design are also highlighted as positive aspects, some users have expressed concerns regarding the battery life and storage capacity. Additionally, there have been reports of issues involving the SD card reader and heat dissipation that some owners feel could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performanceCons mentioned:Battery life
Rated 5 out of 5 stars
Amazing piece of tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plays every triple A title like a breeze. my only complaint is the battery life.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
ASUS ROG ALLY Z1 extreme
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handheld PC; Gaming on it is great, very convenient and if you’re just trying to unwind after a whole day of work and not enough time to actually sit down in front of the setup. Very responsive; I’ve used it as a regular pc, connected on a display & m+kb, and it works great.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Sd card reader
Rated 1 out of 5 stars
ROG Ally Overheating fried my SD Card Reader
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general, the performance to play triple AAA party games is great. I was able to play World of Warcraft classic in 30min-1hr using a controller mod, and Diablo IV a few times. Unfortunately when I went to access my games from the SD Card, the drive was no longer appearing. This is unfortunate as that was the option I chose to have extra games stored there. I went to ASUS website to open a repair ticket as I pre-ordered this and had it launch day, but ASUS directed me to go to Best Buy where I purchased to have it repaired. So now they have and are sending to the regional repair center states away for 2-4 weeks. I have ASUS 4K gaming monitors and so on and never had an issue, they seemed to really rush this. Another issue is this is meant to be a mobile gaming device, and when trying to compete with the steam deck, not including a case is a negative, but then selling a separate case that cannot house the charger for it is a double negative. I would recommend just getting a steam deck, which I had before and wished I just stuck with that. Hopefully ASUS fixes future units
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ronald,
We sincerely apologize for the performance issues you've faced with the ROG Ally and the inconvenience caused. This is not the quality of service we aim to provide, and it is not representative of our brand. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. As we understand, you've sent the device in for repairs and we hope the issue gets resolved.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please send us an email at customerloyalty@asus.com and include the case number "N2306018159-0204" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance, Portability
Rated 4 out of 5 stars
Rog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great windows handheld More powerful than the steam deck and slimmer
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Much good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great for travel very powerful and can play just about anything
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Great device
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great i love it, works great, super portable, runs most games
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great Device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really want to love this device, but Windows 11 is causing issues that are affecting my overall experience. While games run well at 720p and 900p, exceeding the performance of a Switch, other aspects of the device are suffering due to Windows 11. Is there anything I can do to troubleshoot these issues?
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
My favorite thing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely everything I was looking for. The battery isn’t the greatest, but I stay close to an outlet most of the time anyways.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Great gaming handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Ally a lot. I also own the Steam Deck and is hard to get to a conclusion about which one i like the most. They both have features i like and that i dont like. All i can say is that if your main concern is the price, i would go with the Steam Deck because you get a pretty good case with it and it will cost you $100 less compared to the Ally with a case. If you buy the Deck now in July you can get it at 20% off and will save like $300 compared to the Ally.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Easily my favorite portable gaming device!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a Steam Deck and a Switch, but I bought this for a few reasons: I like ROG products, I wanted one made for Windows, and why not? So far, it’s my favorite of the three: better display, better feel, and more power. For the most part, games run better on it than on the Deck. But it isn’t as polished as either the Switch or Deck, so if you’re not willing to tinker with it like a regular Windows PC, you might be better off with one of the others.
I would recommend this to a friend - Pros mentioned:Game compatibility
Rated 5 out of 5 stars
Incredibly impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought an open box of this product and it has amazed me from day one. I can't believe so much computing power can be packed into such a small device! It has no issues handling some of my favorite games (Sims 4, SWTOR, Guild Wars2) and I am enjoying being able to game again immensely. Definitely recommend! I still think I'll end up getting a more robust PC at some point, but this definite works in the interim!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the rog! It was easy set up for me. Im only using the Rog for gaming. I love the gaming hub. All my gaming apps and games in a single area is handy! Wish the battery lasted longer but im usually on my couch so i can have it plugged in. Definitely recommended!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Absolutely Love It!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think that the Asus Rog Ally is by far the best handheld gaming device I’ve ever had the pleasure of laying my hands on. Its everything I’ve ever wanted in a high end handheld and more.. much much more.. the fact that this beast runs Windows is also a huge bonus as I can also use it for some editing and various other tasks. Too bad 5 stars is the limit because I’d give 10 if I could. #Amazed
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It can handle all AAA games no problem. It’s a PC in a handheld. Amazing! The screen is beautiful.
I would recommend this to a friend Rated 5 out of 5 stars
Perfect alternative to steam deck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld PC for light gamers. Do not use the sd card as it has known issues. If you decided to upgrade the SSD, make sure to update the internal clock in BIOS before starting the cloud recovery. The system will hang due to mismatch between system clock and server clock, but it will not notify you to update the clock. Also, the first update will probably take a few hours as it is windows, but afterwards things should be very smooth,
I would recommend this to a friend- Pros mentioned:PortabilityCons mentioned:Battery life
Rated 5 out of 5 stars
awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love being able to take my games anywhere with me. wish battery life was better at turbo but it is what it is
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Wonderfully amazing piece of machinery but you mu
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld PC. Remember this is a PC without a physical keyboard and mouse. So don’t be upset or surprised if everything you install doesn’t work the way you thought. This is not a portable console. That being said if you have the patience and don’t mind learning and watching the several YouTube tutorials then you will probably enjoy this wonderful machine. I have a Steam Deck as well and they are two different beast. I enjoy both for different reasons.
I would recommend this to a friend Rated 5 out of 5 stars
Wonderful reliable device
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible device. A few quirks but workaroundable until the device has time to be updated. Careful when considering using an SD Card. Can be either comfortable to hold or uncomfortable depending on your hand size. I love it regardless since it works well. Yes, it doesn't last long on battery but that can also be adjusted. Take your time with it and have patience. Enjoy the pros of what it can do, not what it can't do or have trouble with.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love my Asus Rog Ally!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just got my Rog Ally! And OMG this thing is amazing! The graphics are amazing. It looks better or on par with Playstation 5 graphics. It feels amazing in your hands! Great ergonomics. The sound is amazing as well. Really loud and wraps arounds you! Right now im playing. Street Fighter 6 and the graphics looks amazing. I highly recommend getting this decice. Not only is great for gaming but its also a windos PC. This thing is a beast and it won me over.
I would recommend this to a friend - Pros mentioned:Overall performance, Screen quality
Rated 5 out of 5 stars
Amazing Gaming Device!¡!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing little device. Runs great love that windows runs on it. Superb quality.
I would recommend this to a friend


















