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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9116 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 9,116 reviews
  • Rated 5 out of 5 stars

    Ally wins Handheld PC round 2.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre ordered this and received on July 13th. I had it for about two weeks and the Left Joystick started loosimg x and y axis. It completely stopped moving Left and Right soon after. I looked up the issue, and it seemed to be a common handful of folks experiencing this. I will not discredit ASUS or Best Buy as they were great in understanding and exchange for a new one under ASUS's warranty. I took it to my closest Best Buy and exchanged, new one is working flawlessly. As a Onexplayer 6800u, and Steamdeck owner I can safely say Ally won this round. Onexfly is releasing soon with a 7450U which is similar in power to the Z1 chip.....but for $1000+ USD. Get the Ally if you want a handheld PC at this time. It wins in the power dept as of now and you can enjoy 99% of games in 1080p 30-70 dps in maxes settings! I have a manual OC mode with maxed fans and it hovers mid 60c! Armory crate overlay is very easy to use also. Even if you are a Steamdeck owner it's something to think on. I also threw in a 1 TB micro sd with 150 read and its max speeds all the way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase exactly what I was looking for

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thoroughly enjoying this device the Xtreme processor upgrade runs amazing able to play anything I want almost . picture a gaming computer with a built in controller, plus the software, very nice device all in all. Do your research before purchase is highly recommended IMO. Able to run emulators, play Xbox, etc etc and so on, had to actually upgrade to this as a replacement as my original was only the regular model and it had a bad right hand trigger, replaced and upgraded, all in very happy with my purchase as of now. I cannot stress enough the need to research this product before you buy if your not familiar with computers or at least windows 11, knowing how to set up PROPERLY is a necessity with proper downloads updates and bios files for the device, asus offers awesome instructions as does you tube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than a handheld gaming console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike the Steam Deck, the ROG Ally is more optimized for a great Windows experience that allows users to utilize desktop applications that other handhelds can't deliver. Whether it's gaming on the go or editing videos and pictures, the ROG Ally delivers with its performance and optimized experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Allyq

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great portable.It seamlessly plays windows games.Has 512 of onboard memory with the ability to upgrade internally or just buy the card.This is an excellent purchase for someone who needs power an plays games or the go.It’s so versatile I don’t have enough time to tell you it’s abilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Major Technological Advancement.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing feat of technology, it truly feels like I’m holding a nasa computer in my hands. I can play any AAA game I want whenever I want. I’ve used Asus for a while and I’m very impressed by the ally, thank you so much for making this amazing product!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product that continues to get support

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product at $600. Takes a bit more time (than the steam deck) to set up and update everything but you get better performance out of it. You can’t go wrong with either but the ROG Ally is definitely my choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Travel and Mobile Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues playing and using this device while traveling. I have taken it to LANs and to work to game. Solid purchase i love it. Make aure to get the Asus dock charger and snag a bluetooth mouse. If you want to MKB, but if you like to use game controllers it will work just fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I pulled the trigger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't sure if i was making a mistake or not picking this up but even now, 1 month into using it, I still do not regret getting this and i dont think that i will. Runs everything I've tested really well and it's been nice being able to have a nice mobile PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good except battery. Maximum one and a half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great gaming experience with so much more

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an amazing handheld. I have owned a few and this one is amazing! I use it for streaming games, I use it for word processing, and I use it for local gaming! Works flawlessly with XBOX gamepass and is works really well with PS Remote Play and PlayStation Plus!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome portable console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm loving this thing. Sure, it's still a bit rough on the software side and windows but it's an amazing little device for the power it consumes and produces. Even though I already have a steam deck, I still love this thing can't wait to see how much it improves with updates down the road. A+

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable, Almost perfect !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic machine ! I’ve had 5 as of now and I love the Rog ally with all my heart it’s just that dang SD problem and the overheating, love this thing just wish it was safe with the SD and Temp :/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog make me holla

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I got Rog as a Christmas present and this handheld is a beast! It’s made gaming so much easier and the best thing is I’m able to take it to work with me and game in my downtime. Highly recommend this to any gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was essentially like new! I was surprised to see every item in the box and the device working as it should. I’m absolutely obsessed with my ASUS ROG and even happier that Best Buy offered a fantastic open box device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a deal and works well. The micro usb slot works as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So much power at my hands!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ally!!!! I use it daily, I’ve played fortnite, overwatch 2, gta, Disney dreamlight and so on on it all with no issue!!! The battery life is only about 45 off the but that’s literally my only nit pick :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ignore 1 star reviews

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great system. Ignore the 1 star reviews, they are either upset they couldnt get it a day early or they dont know how to use a windows system. The performance of this handheld is so much better then the steam deck and ergonomics feel a lot better as well. I highly recommend getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love It!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my ROG Fortnite graphics are AMAZING I dont mind i only get about 30min of gameplay i set it to Turbo thats why depending on the game you play you can get more time out of it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A true gamer ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably the best cost-effective handheld console at the moment. Great ergonomics and software optimization. Only couples of caveats, sd card coocker and expensive external gpu options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next handle hands down. I have the Steam Deck so I was unsure about purchasing this, but I'm glad I did. This device runs smooth just like a console.

    I would recommend this to a friend