Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- |
- SKU:
- 6542964
Customer reviews
Rating 4.4 out of 5 stars with 9134 reviews
(9,134 customer reviews)Rating by feature
- Performance4.6
Rating 4.6 out of 5 stars
- Storage Capacity4.0
Rating 4.0 out of 5 stars
- Controller4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance, portability, and high-quality screen of the device, which users frequently praise. While the game compatibility and lightweight design are also highlighted as positive aspects, some users have expressed concerns regarding the battery life and storage capacity. Additionally, there have been reports of issues involving the SD card reader and heat dissipation that some owners feel could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great product that continues to get support
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic product at $600. Takes a bit more time (than the steam deck) to set up and update everything but you get better performance out of it. You can’t go wrong with either but the ROG Ally is definitely my choice.
I would recommend this to a friend Rated 5 out of 5 stars
Awesome portable console
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm loving this thing. Sure, it's still a bit rough on the software side and windows but it's an amazing little device for the power it consumes and produces. Even though I already have a steam deck, I still love this thing can't wait to see how much it improves with updates down the road. A+
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
A great gaming experience with so much more
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such an amazing handheld. I have owned a few and this one is amazing! I use it for streaming games, I use it for word processing, and I use it for local gaming! Works flawlessly with XBOX gamepass and is works really well with PS Remote Play and PlayStation Plus!
I would recommend this to a friend Rated 4 out of 5 stars
Portable, Almost perfect !!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely fantastic machine ! I’ve had 5 as of now and I love the Rog ally with all my heart it’s just that dang SD problem and the overheating, love this thing just wish it was safe with the SD and Temp :/
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
So much power at my hands!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my ally!!!! I use it daily, I’ve played fortnite, overwatch 2, gta, Disney dreamlight and so on on it all with no issue!!! The battery life is only about 45 off the but that’s literally my only nit pick :)
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ignore 1 star reviews
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great system. Ignore the 1 star reviews, they are either upset they couldnt get it a day early or they dont know how to use a windows system. The performance of this handheld is so much better then the steam deck and ergonomics feel a lot better as well. I highly recommend getting it.
I would recommend this to a friend Rated 5 out of 5 stars
Best PC Handheld Ever!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best purchases I ever made. I still play with my Rog Ally. I didn't upgrade to the Rog Ally X because it's not worth it. I'll wait until something else better releases.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Rog make me holla
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I got Rog as a Christmas present and this handheld is a beast! It’s made gaming so much easier and the best thing is I’m able to take it to work with me and game in my downtime. Highly recommend this to any gamer.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great handheld with some rough edges.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this thing has been awesome. Ive had a few crashes and ive had one SD card fail due to the heat. Despite this, its a super nice and I’m glad I bought it. Hopefully some futher updates will smooth out the rough edges.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Best Gaming Handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This handheld pc is the best product I’ve ever bought from Best Buy. It’s exactly what I’ve been looking for in a gaming pc, because this is my first gaming pc/handheld. If ROG comes out with another one I may get that one too.
I would recommend this to a friend Rated 4 out of 5 stars
A true gamer ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the best cost-effective handheld console at the moment. Great ergonomics and software optimization. Only couples of caveats, sd card coocker and expensive external gpu options.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
The best handheld yet!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.100% the windows handheld I was looking for! The Ally has helped my gamer block I’ve been having for years! No issues at all, it’s honestly a dream to play Xbox gamepass, Steam, Blizzard, & Riot games all in one place! Definitely recommended to any one looking for this experience!
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
No regrets!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good machine, and I have no regrets. I will say before you buy, you must know how to navigate a windows computer fairly well if you want to use it to its full potential. Battery sucks tho (I’m never traveling so it doesn’t bother me)
I would recommend this to a friend Rated 4 out of 5 stars
An Absolute Beast of a Handheld
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An absolutely amazing Handheld, my only complaints have been not having an OLED screen and the Grips, however the grips have seem to been taken care of with the new ROG Xbox Ally Series!
I would recommend this to a friendRated 3 out of 5 stars
I really wanted to love it.. but flawss
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Look, this device has huge potential but has many flaws. Let me begin with my first biggest issue and that is the charger block. It only lasted for one charge and decided to die.. so I had to use a spare 45w usb c power bank to make it run again. OS: Sadly this is a microsoft interface with asus software. The bad thing about this is that windows has many flaws and those affect the user. For example I had to set up my PIN code twice but I couldn't log in using my outlook account and to verify I'm the owner of the account I had to enter a code that was sent to me via another e-mail.. Well this code is only 6 digits and on my ROG ally it was supposed to be a 7 digit code so I was literally unable to start using my ROG ally because I had to log in first but couldn't. FIX for this issue: go to your email settings and add a phone number, this code will work and you'll be able to log in and set up your pin code. Stability is a big issue since this handheld is being treated the same as a desktop or laptop computer which means games are not 100% optimized to fully use all the resources of the device leading to stuttering and instability. Yes I updated BIOS, Windows, Armoury crate and my ASUS to make sure I had everything up to date but still same issues. Design: I have large hands and the way you'd normally hold the device would force me to have a weird grip making it weird to use the joysticks properly. I would blame the lack of thicker grips on the device since the ones it has are very slim so you'll also run into finger placement issues on the back of the hanheld. Wish right stick was at the same height as the left one at least. To finish it all let me mention the included stand. It's made out of plastic and could use a horizontal design instead of a vertical one. But hey at least they give you a stand that kind of does the job. Sadly will have to return this and maybe give it another chance in a couple months to see if it's been fixed..
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear anaP,
We certainly value your feedback, and I will be sure to let the related department know about the issues you are experiencing for continuous improvements to the product line. In the meantime, try setting your Ally to Turbo mode to see if the stuttering still occurs. You can also try locking your frame rate. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
- Pros mentioned:Portability
Rated 5 out of 5 stars
In shock!!! Its amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's amazing just make sure you get an m.2 SSD card up to 2ttb and an external battery pack check out YouTube videos for more details on enhancing your experience!!!! I use mine as a portable gaming device and as a 2nd pc.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
A fantastic handheld game console
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this game console. Its functions are very powerful. Not only can it play large games, but it can also be used as a laptop with clear and three-dimensional graphics. Our whole family loves it! I will recommend it to my friends!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
I Love It!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my ROG Fortnite graphics are AMAZING I dont mind i only get about 30min of gameplay i set it to Turbo thats why depending on the game you play you can get more time out of it.
I would recommend this to a friend - Pros mentioned:Screen quality
Rated 5 out of 5 stars
Amazing for playing on the go or at home
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been considering a handheld PC since before the launch of the Steam Deck but no device ticked all the boxes that mattered to me until the Ally. This is a great device that is powerful for the price, is extremely easy to use, and the screen is miles better than the Steam Deck.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
EPIC Handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power hunger but powerful The ROG Ally is amazing and with the right firmware will only get better i play using handheld mode and casting to my lg c2 tv as well as docked with all th functions of pc adding a bt keyboard and mouse i can play every game i own across all platforms
I would recommend this to a friend


















