Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9134 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the overall performance, portability, and high-quality screen of the device, which users frequently praise. While the game compatibility and lightweight design are also highlighted as positive aspects, some users have expressed concerns regarding the battery life and storage capacity. Additionally, there have been reports of issues involving the SD card reader and heat dissipation that some owners feel could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 9,134 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The next handle hands down. I have the Steam Deck so I was unsure about purchasing this, but I'm glad I did. This device runs smooth just like a console.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything good except battery. Maximum one and a half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing device!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my unit on launch date and ever since is working very good. Setting up windows it was time consuming but once you have it all you can start playing games from xbox game pass, steam and others. I haven't use the sd card slot so until today no problems on that area.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this gift for my husband as a father day gift. He said it has been the best gift ever I have not seen him put that Rog Ally down since I bought it for him!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Exceeds Expectations

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exceeding my expectations. Didn't expect a top of the line gaming computer for $700, but it is running everything smoothly at decent settings. Well worth the purchase. Looking forward to some of the versatility once I can purchase some more accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on a deal and works well. The micro usb slot works as well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Not worth the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not loving this device. I held off on getting a SteamDeck because I felt there were still many improvements needed before it could replace a traditional console. The Ally Extreme peaked my interest because it seemed to have everything I wanted, except the price which was a bit high. With the price being about $100-200 too high, I excepted the best glitch and lag free experience available. Unfortunately that was not my experience. While it may be faulted down to being a Windows 11 issue, the constant updates, the lackluster battery, the ALMOST great performance when connected to my TV, and some other issues prevent me from even labeling this “good” for the price. I wish I could return it, but the return window was shorter than expected. I turn it on. It turns off. I try this multiple times and it keeps happening. I plug it it only to find it it fully charged but just needed to be plugged in to work. Then I try to open steam and search for something. I try to type in the text boxes and nothing works. I have to copy and paste to type. This is the official Steam App… The internet connect just disappears. Even the Xbox Elite 2 controller doesn’t work perfectly and it’s frustrating that there isn’t a better working controller. I also tested it with a PS4 (worked outside of GamePass) controller and Switch Pro (worked outside of GamePass). My final and biggest issue is that when I am connected to my TV, pop ups and other things will come up where I have to unplug from the dock and use ONLY the touch screen to complete as no other options work. So while yes, it can play any game out there now, and is capable of a great experience, in the short time I have had it, I have been more frustrated with it than any other game console or computer I have ever had. I will likely be selling it as I cannot return it.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear HydroHomie,

      We sincerely apologize for the power and controller issues you've been having with your ROG Ally. This is definitely not the norm and is not the type of quality to expect from ASUS products. We are currently working on future updates that will improve overall system stability and performance so we can recommend ensuring that your device is kept updated. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018122-0039" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Leonardo
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG ALLY

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't even touch my computer anymore. I barley even use my gaming systems. This has changed my life and i am so happy i bought it. Best purchase I've made in years!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 4 out of 5 stars

    Great hand held pc

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great hand held pc plays diablo 4 cod mw2 mouse and keyboard compatible only flaws is battery life and the hard drive capacity i do play on it all the time i do not regret my purchase i travel alot

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great machine with amazing performance

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new AMD Zen4 chip has amazing performance, I can run Diablo 4 at 1080p meduium with 60FPS. The only down side is on the software or BIOS, with the latest BIOS update there is a performance drop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing device. I have been using it to play everything from retro games all the way up to Starfield which is a recent release. I also use it with a dock to check emails and other light tasks. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. Does everything I wanted. Purchased a keyboard for use when doing the occasional homework assignment when not near my computer. Will probably add some storage eventually. Highly recommend the extreme (top) model

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wow, what a device!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Ally sibce initial release. It is an amazing piece of hardware. I play a sorts of games and it has been able to run everything I have thrown at it. If you are familiar with Windows, I wouls HIGHLY recommend the Ally, you will not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    So FAR AMAZING

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First ever PC and I’m excited that it was the ROG ALLY. A handheld PC running windows 11 fresh out of the box. At first it was buggy but once I updated everything it ran like it was suppose to. Please before you doubt the ALLY you need to UPDATE everything on it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing device, amazing price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing blows my mind every time I turn it on. It outperforms my high performance build from a few years ago and it fits in my hand!! I haven't experienced any of the issues people have complained about and I love my ally and will be keeping it forever!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No Regrets

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld best I've used yet and it doubles as a PC! You really can't beat it whether it's gaming, programming, music production, or video editing on the go this thing does it all and is worth much more then it's price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome gaming PC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an awesome hand held gaming PC like one of the first in its class I know it had its issues in the beginning but ASUS is ironing out the kinks/ bugs and has done so thus far I would definitely recommend everyone that games on a console,PC to get one.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    ROG Handheld Power that is the best for your buck!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had nothing but great experience with the ROG ally! I have steam deck and other handheld and this is a beast! 120hz screen + cpu apu power enhances all emulator performance compared to steam deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun console

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and i have fun using it for most of my games!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally Masters!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy has always been my go to for anything electronic! Online or in-store the purchasing process is always easy and enjoyable! Thank you so much for continuing to provided outstanding customer service!!

    I would recommend this to a friend