Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1X_512
- SKU:
- 6542964
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the overall performance, portability, and high-quality screen of the device, which users frequently praise. While the game compatibility and lightweight design are also highlighted as positive aspects, some users have expressed concerns regarding the battery life and storage capacity. Additionally, there have been reports of issues involving the SD card reader and heat dissipation that some owners feel could be improved.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Game compatibility
Love this little thing!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device here, runs all triple a titles with little to no tinkering with the settings. Just make sure you’re getting the Z1E and not just the original Z1.
I would recommend this to a friend - Pros mentioned:Portability
Gaming(and more) on the go.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mobile option when not at your battlestation. Having a job where travel is often, it’s more convenient than a laptop and offers more games than the switch.
I would recommend this to a friend - Pros mentioned:Portability
This thing is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great! It is everything I wanted in terms of power for a laptop but with the added benefit of it being a handheld
I would recommend this to a friend - Pros mentioned:Overall performance
Great Buy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had no issues with this thing so far and I've been playing a lot of Diablo 4 on it. Works great and I have no regrets buying it, whatsoever!
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent Handheld
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't picked my steam deck up at all after buying the ROG ally .. The ROG ally is more tailored to the games i love to play. Xbox gamepass, Fortnite, Diablo 4, and COD is amazing on the Ally ..
I would recommend this to a friend - Pros mentioned:Overall performance
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service in the store, excellent customer service. excellent console, very versatile, the games and other applications run very well
I would recommend this to a friend - Pros mentioned:Overall performance
Beastly performance - Asus ROG Ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really a great machine, gets better with more recent updates I literally have no complaints. Pretty much the best deal you can get far as pc gaming. Doesn’t really get much better than this.
I would recommend this to a friend - Pros mentioned:Overall performance
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device and powerful. I have had 0 problems with it and i play triple AAA titles with high settings.
I would recommend this to a friend - Cons mentioned:Sd card reader
Could be "GREAT!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its neutral for me came w xbox game pass 3months can play about all my pc games, plus the carrying case was cool. The sd card reader doesnt work i looked it it up and i guess its common
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear rCola,
Thank you for sharing your feedback on the ROG Ally, and we apologize that the SD Card reader is not working. To troubleshoot this issue, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0572" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Memory Card (SD Card)/Card Reader Issues - https://www.asus.com/support/faq/1051166/
- Pros mentioned:Overall performance
Fanatastic device for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic device, I do not know how it compares to a steam deck never having owned one but i use this daily to play games. Have actually used it docked as a mini workstation for work as well
I would recommend this to a friend - Pros mentioned:Portability
PICK ME TO WIN THE 400$ GIFT CARD
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best handheld portable devices let alone it being a PC and then I returned it pick me for the 400$ gift card I’ll never return any of my items again (:
I would recommend this to a friend - Pros mentioned:Overall performance
Best Windows handheld for the money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Ally but I know my way around windows and already knew the jank I'd be running into. I recommend the Waterfield case for it.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome handheld pc
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i can say is im happy, it works for me, play a few games, surf the net this thing packs a punch. I can be in the couch watching Mario Movie or play Forza. You cant go wrong with it.
I would recommend this to a friend - Pros mentioned:Overall performance
Best windows handheld on the market
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbh it’s was a little shaky straight out the box, but after spending 20 days playing around on it .. it’s well worth the money and even had me sell my steam deck.. the rog is a true dog lol
I would recommend this to a friend - Pros mentioned:Portability
Best Pc handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this device I can play all my favorite games on the go. Bought this so I can have something to play on my long flights and this thing sure can emulate amazing titles 10/10
I would recommend this to a friend - Pros mentioned:Overall performance
ASUS - ROG Ally 7
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent recommended product, after almost 1 year without giving me problems.
I would recommend this to a friend - Cons mentioned:Battery life
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t live up to the hype. I got nowhere near 8 teraflops while on 45w while plugged in. The screen isn’t bright enough outdoors. The batter only lasts 45-50 minutes on 25w turbo mode. Most games aren’t playable under 25w. Honestly it felt like a standard Ryzen apu. 720p / 35-45 fps.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jesse L,
We are sorry to hear of your disappointment with the ROG Ally. Please note that there will be future updates that will improve overall system stability and performance. We do stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0041" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Leonardo
ASUS Customer Loyalty US Support
- Cons mentioned:Sd card reader
Fun Gadget
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A really fun device. I've started having trouble with my SD card, which seems to be a know issue. May just upgrade my SSD eventually.
I would recommend this to a friend - Pros mentioned:Portability
Perfect for travelers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is excellent, I got it in a open box condition and it was perfect, perfect for mobility and gaming wherever I want too
I would recommend this to a friend - Cons mentioned:Sd card reader
Great device just not perfect yet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything perfect except sd card, everything works fine with the device except sd card. It is great device but it has sd card issues
I would recommend this to a friend