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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.4 out of 5 stars with 9119 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.4 out of 5 stars

88%
would recommend
to a friend

Customers are saying

Customers commend the ROG Ally for its impressive overall performance, portability, and excellent screen quality. Many appreciate its game compatibility and lightweight design. However, some customers have expressed concerns regarding battery life and issues with the SD card reader. Additionally, a few users have noted the device can heat up and that the storage capacity and software could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 9,119 reviews
  • Rated 5 out of 5 stars

    ASUS is one of the best handhelds out there

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking love this handheld beats almost any other out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very in depth great console very easy setup and has nice gameplay

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus the best gaming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well is excellent so far I will wait until next update to see I work int he games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loveing it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, great little handheld computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect out of the box!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great have been using it daily for a month with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for handheld computing and gaming on the go.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for handheld gaming with Steam and it works seamlessly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great Device when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this model. It will continue to eat your SD cards and have a failed SD card reader. I have sent it in for repairs twice and I will be asking best buy for my money back. Instead, buy the Ally X. It doesn't have the same issues.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Paul,

      Thank you for your comment.

      We certainly understand your disappointment and the inconvenience this may have caused if you need to send the ROG Ally twice for card reader issue. ASUS is an ISO certified company, as a result, all products go into a strict quality manufacturing standard. All ASUS products undergo intensive quality control testing and inspections that ensure each one is trouble-free. We are aware of the card reader problem and this has been resolved by a hardware fix. If you are still experiencing issue, this is random. ASUS provides warranty coverage for the product. We recommend you send the product in for service to determine if this is a hardware issue so this may be resolved immediately. An RMA number is required to send it in for service. For RMA details, please go to: https://www.asus.com/us/support/article/818/. If you need more information or further assistance with the warranty for the product, please email me at cl-rodel@asus.com and I would be more than happy to help. Or, you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good machine and good material. I think it’s the best machine in the world.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's amazing definitely a product well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    rog ally very execellen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for gaming, watching, like a computer and simple for u take it anyware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best Mobil gaming PC on the market and it's only available at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love thie ROG but the battery is super short when you play on ultra mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Rog!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best portable device ive ever bought! Totally worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is a beast i love it thank you asus for making such an awesome PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld gaming pc

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I bought the ally Im so much in love with is. Great gaming experiece.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressive

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 hours of setup and updating runs great way better than the steam deck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not a bad alternative to a Steam Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great device, it runs AAA games surprisingly well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Perfect for game and work….I recommend for all family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After a month of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little rough at the beginning but now runs fine, no issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOAT DESKTOP ON YO COUCH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My impatient loving wifeyboo needed access to a desktop while she's on the couch so I was able to get my steam deck back after I got her this rog ally to keep her busy. 5 star out of 5 stars for best buy and asus coming thru for the holiday season greetings.

    I would recommend this to a friend