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Customer Ratings & Reviews

$2,527.11
Save $280.79
Comp. Value: $2,807.90

Customer reviews

Rating 4.4 out of 5 stars with 1508 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,508 reviews
  • Rated 5 out of 5 stars

    Great handheld gaming option!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great handheld gaming device that is portable and comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful on the go, only negative is that the battery doesn’t last very long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld pc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Has so many features can use as a computer, play games. My boyfriend connected a monitor, keyboard and game controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun to play my games on. Battery life is typical of a handheld, but feels great to play on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas he absolutely loves this the graphics are great the cool lights and being able to do so much on it is worth it It's addicting I have been playing with it to the point my son said is it his or mine

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lacking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life? Non existent!! Software Glitchy as well- hours of updates! When connected to power (after ALL the updates) works nicely. As a 1st generation product- not bad, but definitely not great.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Moi664,

      Our sincere apologies for the problems you have had with the ROG Ally and the inconvenience this has caused you. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. With us, customer satisfaction is our top priority, and we strive to make every purchase an enjoyable experience. We appreciate your feedback which will be reviewed by our Product team. Please note there will also be updates to the ROG Ally in the future that will improve overall system performance and stability.

      Allow us to make your experience with ASUS a better one. To troubleshoot the battery issue described, we recommend following the steps in the FAQ below. Should the issue persist, we recommend contacting our support team at https://www.asus.com/us/support/CallUs to investigate the problem further or assistance with getting the device repaired.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018122-0183" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      https://www.asus.com/support/FAQ/1043914/ Asus

  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything i need and more for the price! Performance is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG ALLY

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best thing to buy. Small and portable for gaming lovers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totally Recommend!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good for gaming and very it’s very beautiful!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for the price if you are able to get it on sale for 400$. Don’t personally thinks it’s worth 600 which is why I returned it because wasn’t quite what I was looking for, unless you get the extreme model as it’s not the most powerful but if you can get for 400 then it’s a decent buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally z1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for getting into handheld pc. Fairly easy to use very fun and wide variety of things to do on it. Only thing I can say is battery life is very short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Handheld gaming console

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, highly recommend for those who have PC and Xbox game pass for PC. Better than the steam deck. You can play more games, download more and actually take advantage of the software. Love this purchase I do not regret it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the open box price. Very fun to use with decent fps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can play all types of games now, the only con is the battery dies very fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a good device. Just needs a better battery life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its mobile xbox and steam console all in one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its like a mobile XBox and gaming pc put into one. My son can play all his game pass games on it and play steam games and he has the option to plug it into a tv and wireless connect xbox controlers and play it on the big screen. Ibcouldnt afford tk buy my son a gaming laptop like he wanted but u could afford this and he was super happy that it can play both steam games and his xbox gamepass games to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really recommend!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome powerful device! Can handle most modern games, and really shines with indies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing, kids use it all the time, does everything I need it to do including light office things. Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROG ALLY review.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with run any game from any platform that I throw at it. I am an older guy and like some of the classics and they all work. And running as a windows Machine it is a problem sometimes when it updates and doesnt update the GPU software. The font is so small can hardly read and the keyboard is almost unusable. But afer I updated the graphics driver works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device and you cant beat the price right now. Takes a bit of tinkering but its worth it,.

    I would recommend this to a friend