Customer Ratings & Reviews
- Model:
- RC71L-ALLY.Z1_512
- SKU:
- 11850313
Rating by feature
- Performance
Rating 4.5 out of 5 stars
- Storage Capacity
Rating 4.2 out of 5 stars
- Controller
Rating 4.6 out of 5 stars
to a friend
Companion Handheld
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you have a console or PC, the Z1 variant of the ROG Ally is a great companion handheld device.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Expect to have to do a few updates like any windows computer and then you will be having a great time with this handheld.
I would recommend this to a friendDecent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has problems with SD cards and can brick the SD cards as well beacuse of overheating
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Juvy,
We sincerely apologize for the issue you're having with the ROG Ally SD card reader not working. This is not the experience we want our customers to have with any ASUS product. All ASUS products undergo intensive quality control, testing, and inspections. What you've experienced was not intentional or representative of our brand. Please note that there will be updates for the ROG Ally in the future that will improve overall system performance and stability. Please verify if you currently have the latest BIOS installed:
https://rog.asus.com/gaming-handhelds/rog-ally/rog-ally-2023/helpdesk_bios/
BIOS Update for Windows
If you already have the latest BIOS version installed and you are still experiencing the issue, please provide us with the following information:
1. SD card brand and model
2. SD card capacity
3. Is this your first time using an SD card?
4. Does the SD card work on other devices after failing on the Ally?
5. A thermal profile is usually used. Silent/performance/turbo/manual
If manual, please provide us with the fan curve.
6. How much storage capacity has been used on the SD card?
To further investigate this issue, we would recommend that you send the device to our repair center for further inspection, and kindly include the SD card if you are comfortable doing so. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2306018106-0290" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Thank you for choosing ASUS.
Best Regards,
Schottky
ASUS Customer Loyalty US Support
Right choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first I was skeptical with soo many handhelds released but will say, Rog ally is only getting better by the update and day.
I would recommend this to a friendGreat console for couch gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is better feeling and better looking then a steam deck. The fact it runs on windows out of the box is 10/10.
I would recommend this to a friendGreat for gaming
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect handheld device for casual gaming. Battery is decent. Usually, get around 4-5 hours on a full charge
I would recommend this to a friendGood choice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but gets warm. It is a good choice for a start
I would recommend this to a friendBetter than the Z1 Extreme
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the extreme about 2 months ago and had nothing but bad luck this model has fit me perfect!
I would recommend this to a friendGoody buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money. It’s has to have updates on the drivers to get it to play games at good quality but when it’s optimized it’s great.
I would recommend this to a friendAmazing handheld pc
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a game changer I got it w massive discount and I could not been more happy with the rog ally.
I would recommend this to a friendRog ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it could be better don't like window 11 at all
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Heather,
Thank you for sharing your feedback on the ROG Ally. We understand that it didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Customer satisfaction is our top priority, and we strive to make every purchase an enjoyable one. Our goal is to ensure that our customers receive the best products and services when it comes to making their purchase decisions. It is greatly appreciated that you have provided us with feedback, which will be passed to our Product Team for review. Please note that there will be future updates for the ROG Ally that will improve overall system performance and stability.
If you require any further assistance, don't hesitate to get in touch with our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2306018106-0446" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Buy a newer model
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great handheld PC but for some reason on mine it continuously freezes during gameplay. It has basically become a hand held Chromebook at this point.
No, I would not recommend this to a friendAsus rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent asus rog ally I loved it from the first moment I highly recommend it
I would recommend this to a friendGood Tech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy the ally. Feels nice and runs pretty good. The UI can still use work but ASUS will work it out
I would recommend this to a friendA Cozy Experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has completely erased my actual gaming pc from my life, i can comfortably lay in bed and play all my favorite games.
I would recommend this to a friendBest grandparents ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Grandson loves it!! Been saving allowance money, birthday money and finally with Grandparents Christmas money it was purchased!!
I would recommend this to a friendA beast
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for emulation and basic pc activities……………..
I would recommend this to a friendGreat
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works like a charm I would say it's better then the steam deck if you want something with Windows on it
I would recommend this to a friendNo complaints
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system. Enjoying playing it. I love tne look of the system with led around thumb sticks.
I would recommend this to a friendASUS ROG Ally - Amazing Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device works as expected! Battery life lasts a decent amount and can run most Steam games perfectly fine.
I would recommend this to a friend