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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1520 reviews

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Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,520 reviews
  • Pros mentioned:
    Gaming, Portable

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a blast with my ROG ally and it is fun to finally play computer games on my bed or on the go

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great but not for me

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few years of use (rarely) it dawned on me that handheld gaming isn't for me but it is a decent handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld Gaming Beast!!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has got to be one of the best (if not the best) handheld gaming computers out there. It's got Windows 11, it's got Armoury Crate, and it's played everything I have thrown at it. I mean you can't play for example Cyberpunk 2077 on Ultra RT or anything like that. But for modern games and indie games this thing kills it. I been playing Witcher 3, Hades, Torchlight, Titan Quest, Mad Max, and even Hell Divers 2 on mine. The speakers and display on it are Top Tier Quality!!! Just wow!! And its 120hz!!! You can't upgrade the ram (you get 16gb DDR5 6400mhz RAM) but you can upgrade the SSD I believe up to 2tb!!! My only complaint is the battery life when you're not plugged in is like 1.5 to 2 hours unless you alter the settings and power (and you don't get a whole lot more). Aside from that it's amazing. I disabled and uninstalled One Drive because it kept syncing all the short cuts on my desktop to my Ally and it got extremely annoying. I'm sure the extreme version and the X version is a lot better (and much more expensive) but for $400 this handheld is perfect long as you be realistic with your expectations on gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great handheld PC for most games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the ROG Ally extreme and picked this one up on sale for my Fiance. She loves it so far and I have to it does a great job running most games. Its a windows device so of course there is some tweaking to be done and settings to play around with to maximize performance. This has been running palworld flawlessy but also has been a great device for cloud streaming games. I highly recommended the ally z1 for anyone looking to get into the handheld pc market as long as you understand this devices power limitations its an excellent device for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Strongly Recommend when on sale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it at a huge discount, and most people focus on what it lacks and can't do, I was skeptical at first but I was blown away at how useful it is. It can play modern games easily and what it excels on is the performance for the lighter games. The battery isn't good when you're constantly using the 25W mode but I don't find myself using that mode at all unless I am near an outlet. Overall a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid $299 for my unit and for the price point I’m pretty impressed with it. I’ve never had an opportunity to play with a Steam Deck but for $299 I doubt that it can beat the Z1 Ally. The only problem with the Ally is the battery capacity and you need to have good knowledge of Windows, Radeon software and how to set your graphic settings in game to make it everything work as expected. If you just want to turn the thing on and play your game and better battery life probably the Steam deck is the way to go.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After installing many games and launchers, overall its a fantastic gamign experience, the bluetooth connecting for controller is a bit iffy, sometimes it doesn't use it properly, all games have to be launched at least once before playing offline and a menu setting has to be turned on in order to allow offline game play, stema runs great no extra work, epic is also iffy, it'll run cyberpunk fairly well if the device is on charge, but fallout and many smaller games work perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Screen

    Rated 5 out of 5 stars

    Awesome device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic portable PC gaming handheld. It's gorgeous, has a beautiful display and it's like having a gaming laptop and switch in one device.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great portable gaming, some cons

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it runs most games at 60FPS on normal/high settings (depending on the game). It is very lightweight despite the size. I use it when a lot since I am always on the go. I have been playing halo collection and bioshock, it is a lot of fun. Some cons would be that windows 11 can be a bit annoying to use on this device. The battery life is also very short, about one hour with AAA games. Takes a bit of time messing with the settings to optimize it to your liking

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    More Star Trek than Star Wars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing. Runs windows 11 so think laptop with controllers on the sides. A smartphone, big ol tablet, headphones and an Xbox controller would make this the ultimate portable gaming system, add or subtract one for the best configuration in your situation. If this is your goal like mine, I highly recommend the extreme version, this review is for that version only. Ps5, Xbox, steam? Yes all of them. Don't like the controllers? Keyboard and mouse. Optimal if you can keep it plugged in, battery life is the only negative but it's subjective...again think laptop. I can't speak to expanded storage.

    I would recommend this to a friend
  • Pros mentioned:
    Portable, Price

    Rated 5 out of 5 stars

    Powerful bang for your buck.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome device and such a bang for your buck. Powerful and portable. Less powerful than the Z1 extreme version, but with open box pricing, totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Asus rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Asus rog ally is a very good console! With this console you can play Play station 3 games; and a lot more of the older consoles games! The first step you should take is upgrade the asus rog ally software and firmware! In the beginning, it takes sometime to get use to the buttons; but, once you learn to use the back button everything is simple! If you like video games, i think this console is worth the money! I am very satisfied with the Asus rog ally!

    I would recommend this to a friend
  • Pros mentioned:
    Portable
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    best handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe I can play my favorite games on the go. battery life not the greatest but not why you buy this. My experience with it has been fun

    I would recommend this to a friend
  • Pros mentioned:
    Screen

    Rated 4 out of 5 stars

    Good if you know what you're getting into

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device build itself is high quality, the display is great and the speakers are definitely sufficient. I've bought the regular Z1 version, but I only use the device to play a 20 year old MMO. Generally speaking I'd say the Z1 version is underpowered so make sure you check your expectations going in. I was excited to see they included a stand in the box, but it was just a piece of cardboard. I'd rather they just not included anything at all. Also be aware these apparently destroy micro SD cards pretty regularly.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Screen

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great device , the performance is wonderful & the display is beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Performance
    Cons mentioned:
    Overheating

    Rated 5 out of 5 stars

    Asus ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good handheld besides the sd slot overheating problem other than that performance is insane can get almost 100fps in low settings on mw3

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Very kewl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it at a good price. It's a very good device if you don't worry about playing triple A games at 4k 165hz on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Price

    Rated 5 out of 5 stars

    Rog ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful handheld. Got here quick and runs all I want Would recommend getting the extreme but for the price I got it for. So worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product but one small problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great product I liked how light the thing was however running windows on a controller is its main fault was not super easy. Overall though it was a fun experience getting to try this product out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming Controller with handy slick looks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the product for my grandson to use for Christmas. Totally defendable. With best quality in easy to use which enjoyable to watch him with joyful heart when playing the games. The value is just perfect with excellent piece item which I know will last for years.

    I would recommend this to a friend