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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 1520 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.5 out of 5 stars

  • Storage Capacity

    Rating 4.2 out of 5 stars

  • Controller

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the portability, price, performance, gaming experience, screen quality, and powerful nature of the ROG Ally 7" 120Hz FHD 1080p Gaming Handheld. However, they express concerns about its battery life, overheating issues, setup process, Windows 11 operating system, and occasional defective units.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,520 reviews
  • Rated 4 out of 5 stars

    Worth a shot

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is some software issues that can make it trouble some when running steam. But overall this is a good hand held device and is definitely leading in its field. It’s definitely worth a buy when it’s on sale but I would not pay full msrp for it. I do like how you can put more memory in it via micro sd and how you can adjust the lights on the anaglogs. You can adjust the color as well. This was purchased for my wife not me. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best hand held

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best handheld I’ve gotten so far compared to the other ones out there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus rog ally z1: an actual portable gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a dedicated Windows 11 user, and the Asus ROG Ally Z1 fits seamlessly into my gaming lifestyle—similar to a Steam Deck but with even smoother installation and gameplay. Upgrading the M.2 storage was a breeze, way easier than with other devices I've used. This machine delivers robust performance; I've enjoyed games like Helldivers 2 and even FF14 with frame rates that nearly mirror my desktop experience.If I had to point out a drawback, it would be the device’s need for consistent charging to maintain optimal power output. However, this is a minor inconvenience and easily manageable with a good backup battery pack. Overall, the Asus ROG Ally Z1 is a definite 5-star recommendation for anyone looking for powerful gaming on the go.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device it works as expected it also can work with most steam games, but be prepared to change some settings the sensitivity is high on start and it’s hard to adjust

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    runs any game i want

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this would be my second review on this product, but like i said i loved mine so much i bought my friend the ally x to play together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great system running on Windows 11. I have not played a game yet. That I could not handle works perfectly. I still would like to try it against the legion. Go but so far so good My only complaint. Not enough memory

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great purchase. It replaced my gaming desktop as this was more convenient. Youre not going to get high frame rates but with a bit adjusting, almost all of them are playable. Storage is easily upgradable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally z1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rog ally z1 extreme is very good pc handheld great graphics and play steam liberals game

    I would recommend this to a friend
  • Pros mentioned:
    Portable

    Rated 5 out of 5 stars

    ROG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best handheld machine I own, I have a back bone it’s cool but nothing like this. This is literally a computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid device with a couple of issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games well as long as you don't expect too much. Great for indie titles and older triple A titles. A couple of software hiccups that were mildly annoying but not a deal breaker

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great handheld but maybe wait for the ally x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld although battery life is short. Only issue I had was windows errors for using store/Xbox app. Make sure to sync your time correctly to solve this.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Great for mobile gaming!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This handheld PC is awesome. It compute all of my gaming needs. It has great graphics. It has great battery life and it’s very modifiable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but buy the unit with the better processor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Storage space is 512 gb so you will need an sd card. It plays multiple titles and current gen titles well. I recommend getting the unit with the better processor because some games frame rates will drop.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming

    Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Steam Deck before and this blows it out of the water. Mainly because most of the games I wanted to play on it did not work on the Steam Deck for various reasons. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Still loving it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for more than a year and it still is great for my games

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Rog ally z1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome little handheld gaming pc. If you know your way around a computer it will run anything. Playing cyberpunk 2077 at iver 40fps laying in bed is awsome. Recomed for on the go gaming or siting with family.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    This computer is good but…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rig ally competed well with the steam deck. This computer is good but…at the 400 dollar price point it’s a very good computer. I myself wanted the extra power the z1 extreme model has.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Asus rog ally. Its nice to be able to play AAA games on the go. My only complaint is the battery life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has been great for travelling. I immediately replaced the memory in it since that was the primary issue with it and have had no issues. Get's good internet speed, upgrading the memory is extremely easy. It isn't great for high intensity games, but definitely gets the job done and can manage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wanted to love it. I'm giving it another chanc.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sweepstakes entry for writing a review. I watched YouTube videos for tips and tricks. I installed GOG with few issues, and controller based games were fine. I spent hours fighting with Xbox Game Pass because of the UI. I finally gave up. On the second day, an update was applied, and a Bitlocker screen showed up upon restart. After too much time, I discovered that the volume button would bring up the virtual keyboard. My biggest complaint is the UI. I couldn't just use the controller because the mouse pointer (and functionality) would disappear. I'm ordering the ROG charging dock to add USB A in and HDMI out.

    I would recommend this to a friend