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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2282 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 102 Showing 2,021-2,040 of 2,282 reviews
  • Rated 5 out of 5 stars

    Does more than what you think.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's pricey, but for what you get its definitely worth it. Once you install emulator and chiaki to play your ps console it just adds more to the experience. Its a powerful pc in a small package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much easier to play PC titles without having to sit at a desk to play. I haven’t found a game it doesn’t play well, if not spectacularly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NOLED

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say near perfect device with only one glaring omission: no OLED screen. For a premium device, this should have been an obvious inclusion. I am tempted to take another star due to how absolutely wretched Windows is on a handheld device, but that isnt ASUS’s fault and you can flash a Linux image on these things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great power and battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially when on sale , less comfort than the new Xbox variant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product plays games very well and is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, almost new but was missing a charger, besides that great product and I’m loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Device. Yes there is a little bit of a learning curve if you have never used a PC, but with a little help from Google your questions will be answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Ally x!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a basically flawless machine, but for $350 cheaters I could I’ve with the flawed first edition z1 extreme model. And these sticks were noticeable tighter, but still wish they were a tiny bit tighter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great investment! It’s a definitely a handheld PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great handheld, battery was a little short but for what it was handled well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    How to plah games on max settings 120 fps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy the game on steam, download geforce, purchase the ultimate membership, link youre steam account, boot up geforce and select your game, now youre playing on max settings with all the frames

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hardware is good. The issue i have is it is hvy and uncomfortable if you have beginnings of arthritis.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally x

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It meets its purpose, it is fun and useful because it has Windows.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A significant upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ............................................... . . . . . . .. . . . . . . . . . . . . .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't pass up this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally X worked fine but the lack of a clear cut Users' manual killed me. I Had to return it to the store twice. The second time Best Buy exchanged it for another unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus rog

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product although does seem to burn battery alittle fast but with its fast charging few hrs and u back as cord free gaming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog ally X is the best handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best device ever and Hagerstown best has best customer service in the area hands down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ASUS x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handle use for gaming but it’s a computer aswell

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The handheld to best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld that solves 99 percent of what was wrong with the original. I love the black color and the speaker are very loud. Not heavy at all and i would recommend this over the Steam deck anyday.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product! When it runs...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent console when it is not bogged down by the horrible software support that is hit or miss by the manufacturer. Three different ways to update drivers and they constabtly interfere with eachother. Recently had to reinstall windows to fix an update error. But when it works, everything is peachy!

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear James C,

      Thank you for your feedback on the ROG Ally X. We're sorry to hear about the software difficulties you've experienced and understand how disruptive that can be. We’ve noted your concerns and will share them with our product team for further review. It’s great to hear the device performs well when everything is running smoothly, and we’re committed to improving consistency.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus