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$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2280 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 2,280 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally x

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well No noise no heat The deck is also really good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 4 out of 5 stars

    ROG allyx

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year with this handled i love it and dose everything i need it to do . Fantastic for when im traveling for work and have some down time. Its not without its issue's being a window's handheld with that being said i have had minimum issue's with it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    I love this thing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life and ram make a world of difference. Windows is finicky but everything runs on this thing.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good for those used to Consoles, this handheld PC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am able to play all my games on the go. No other controller is necessary as with a gaming laptop. Being able to change frame rates, desktop to game pad mode is great. There is a lot of storage so I can play larger games like Genshin Impact, ZZZ, Wuthering Waves. All the free to play gatchas run smooth and no issues. It docks neatly to the TV via adapter. The battery life is about 4-6 hours depending on the game. Definitely an upgrade from the steamdeck.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Ally X is great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG ally X is amazing! I'm very excited about the new better life and slight tweaks that they improved. I am getting two hours of game play with Genshin Impact and Death Stranding. I do with the screen was larger as I like to play with some distance or with other controllers. I don't feel the need to keep carrying a batter pack. I only carry a charging block and cable for portability.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely amazed by the portability and power within the size of this thing great thermals especially when connected to external display

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 3 out of 5 stars

    Great but value is bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll start off by saying I do like this handheld. It's the best on the market I believe. My major issue is value. Pros: Powerful, portable windows PC with gaming joysticks. NO issues out of the box. Plays everything you would expect to play and more. Negatives: PRICE. This thing is $799. You have to let that sink in and reevaluate what your getting. You can pretty much buy a laptop, with more power for the same price. A handheld should not cost that much. The steam deck and switch are correctly priced in my opinion for what your getting. I bought this because I got caught up in the reviews and wanting the best. But tons of buyers remorse, and from seeing all the used ones for sale, I can see why. Battery: not the best when you're on the go. You can upgrade the part, but it should just come with that bigger battery for the price your paying. SO in the end, this thing is great, but extremely over priced. You can buy an xbox for half. You can buy a decent gaming laptop for the same price. Get the laptop, and carry around a xbox controller and you have a better solution.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SpeakandTv,

      Thank you for your comments regarding the ASUS ROG Ally X. We understand that you are dissatisfied with the price of the product, and we acknowledge your concern. We are grateful for your feedback and it will be forwarded to our team for review.

      We do stand behind our products and we continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and provide the case number "N2407034851-0033" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Powerful & Portable!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great portable gaming console that packs some impressive power! I’ve been playing modern titles as well as some older 360/PS3 titles. It handles them flawlessly and works great for someone who doesn’t get much opportunity to sit down at a PC. Highly recommended for anyone who has an existing PC game library.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It’s awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this hand held is awesome except for 2 things, 1. Windows 11 sucks for a gaming operating system 2. The battery life sucks . I know I know this model has the bigger battery capacity but still, if you run a graphics intensive game you’re looking at an hr and a half at most. Other than that, it’s a beast! Runs any game I want. If there was a number 3. On the this it would be price point, I found it to be a little expensive. But yeah, if you’re looking for a hand held gaming device, this is it. Hope this helps.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance, Portability

    Rated 5 out of 5 stars

    The best gaming handheld

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right combination of comfort, battery life and performance for the perfect portable gaming machine!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability

    Rated 4 out of 5 stars

    Rog Ally. A bit more expensive, but still worth.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing product, especially if you're not exactly a Nintendo fan, but you like hand-held products like this... While it is a bit pricier than most other options, doing some research, This had to be the best option for me. It runs almost any game I throw at it, and I can bring it wherever I go!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    S Tier Of Handhelds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus listened to its consumers and fixed everything that was a pain with the Rog Ally gen1. This this is the king of gaming handheld PCs, with performance, size, ergonomics and hardware quality. Everything feels crisper and cleaner on the X coming from the gen1 Ally. Not to mention the doubled battery life is the cherry on top. Bring the price down $100 or more and it's a go every day of the week.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Handheld On The Market

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the ROG Ally X from Best Buy and opted for their three-year product replacement plan, and I couldn't be more satisfied with my purchase. From start to finish, the process was smooth and hassle-free. First, let's talk about the device itself. The ROG Ally X is a powerhouse of a machine. It delivers exceptional performance with its impressive specs, handling everything I throw at it with ease. Whether it's graphically-intensive gaming or multitasking various software applications, it performs flawlessly and without lag. The design is sleek and modern, making it not just an efficient piece of technology but also a stylish one. The display quality is outstanding, providing sharp and vibrant visuals that enhance the overall user experience. Purchasing through Best Buy was equally commendable. The staff was knowledgeable and helped me navigate through the various options to ensure I chose a plan that best suited my needs. The three-year product replacement plan is an excellent addition, offering peace of mind knowing that my investment is protected. It's reassuring to have such a comprehensive plan in place, should anything go wrong, making Best Buy a reliable and customer-focused retailer. In summary, I'm thrilled with my ROG Ally X and the support I received from Best Buy. This experience truly deserves a full five-star rating!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best handheld and eGPU host for now.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ditched my desktop to run this with my RTX 4090 in a USB4 dock. Noting I 'downgraded' from a 7950x3D direct-die cooled with enough of an undervolt to sustain 5.25GHz while gaming. The latency issues I first experienced with Thunderbolt eGPUs back in 2016 doesn't appear to be a problem now. When docked, the CPU will make use of the full 30W and maintain 4.2-4.3GHz. Its effectively on part in gaming experience to a TDP limited R7 7700. I keep the VRAM setting in AUTO, which isn't a problem if you're not keeping an insane amount of background applications open to eat system RAM. It otherwise just makes a certain amount of RAM unusable if using an eGPU. Handheld performance is much better than my Steam Deck OLED. The 7" 1080p screen is noticeably better than the 7.4" 800p screen, the performance being on par. Battery life seems on par if not better. The default 17W profile is plenty, and Asus definitely tuned these profiles better than the first ROG Ally. Some people might fret the pricing, but considering its about the same cost of an R7 7700 desktop platform (minus the PSU and dGPU) while also being a handheld makes it a more economical option for someone who is interested in a desktop and handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility, Portability

    Rated 5 out of 5 stars

    ROG Ally X is a Beast and Worth Every Penny!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible device! I am an avid PC gamer, and my latest game that I am hooked on is POE2… and the Ally X plays this, like a champ!! Being able to game in bed or on the couch with such a portable device is incredible. Last, if you like the Xbox Style Controller feel.. then this is the handheld for you!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Great device would highly recommend!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Honestly I use it so much at this point. It can run everything from Elden Ring to Cyberpunk and Madden. I love the screen so much. I do wish the speakers were better but it has Bluetooth so connect to a headset or speaker system and you are good to go, but honestly they are still good.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Best Handheld PC in the market as of Spring 2025.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent device, battery life is incredible, and it just performs extremely well. Windows requires you to enjoy tinkering to get games running smoothly or to set up a nice environment to work and play with, but I like tinkering so it works out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally X is an excellent product, very solid in terms of performance and build quality, which justifies my 5-star rating. However, I believe the screen design could be improved. The black bezels are a bit wide and could be optimized to make better use of the display space, especially considering the large battery, which provides extended usage time without compromising the device's ergonomics.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since purchasing the Ally X I have used it almost every day. It is the perfect companion device to your PC and if you don’t own a PC then well, these handhelds are basically PC’s anyway. This thing is pretty strong, I mostly play in turbo mode and have really enjoyed the performance. Windows just recently released the Xbox fullscreen experience and I’ll be honest, I really don’t see a difference performance wise. If you don’t care about gamepass, try Bazzite, you won’t regret it as the performance gets a massive boost. You can also dual boot if you don’t want to miss out on gamepass games. It is such a good product and I would highly recommend purchasing!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device works wonderfully. Have had no issues with the games I have been playing on it. Battery life seems to be decent as long as it is not a very demanding game. Would recommend to others.

    I would recommend this to a friend