Customer Ratings & Reviews
- Model:
- RC72LA-ALLYX.Z1X
- |
- SKU:
- 6583218
Customer reviews
Rating 4.7 out of 5 stars with 2280 reviews
(2,280 customer reviews)Rating by feature
- Performance4.8
Rating 4.8 out of 5 stars
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Controller4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
ROG Ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top -tier portable gaming device. Long battery life. If you are looking for a portable gaming device this is it.
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
ROG Ally Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Made me fall in love with games again. Love that it’s portable!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
surprisingly worth the price
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this device. I had a lot of fun playing some old games from the Xbox app. It's also very fun playing with friends with your Sting games and epic games. I was shocked on how well everything runs. Sadly, there was there was a bit of screen tearing, but there is a program that helps with that. Everything runs very smooth.I like the back button position. Makes it comfortable on your hand for long time. Use
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
1st PC - I couldnt be happier
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is literally my favorite purchase in the last 2 years. I have had more fun learning and playing games on this handheld pc that it reminds me of when i first got a gba or psp. Remember that sense of whoaa this handheld thing can do everythinggg, well this really can haha. Seriously a very impressive piece of tech and an awesome intro to pc gaming
I would recommend this to a friend - Pros mentioned:Game compatibility, Portability
Rated 5 out of 5 stars
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love having my steam games on the go. It's a nice size. My games run perfectly on this system.
I would recommend this to a friend Rated 5 out of 5 stars
A beast
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely blown away. My experience is it has the ability to run all the games I play at a steady frame rate 30-50 with medium- high graphics. If you’re deciding between this and the steam deck I would get this just for performance and amount of titles it can play (downloading other launchers and works with anti cheat) this feels like a computer while the steam deck feels like a console. It absolutely lives up to expectations. Windows is clunky on handheld but you get used to it. The joy sticks aren’t the best but I have absolutely used worst and with a little tweaking they are fine.
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Rog review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this gaming device, overall it was a great investment that i love using and my husband enjoys playing as well. The screen is awesome, the functionality is awesome. The only thing i would add is a backlight for the buttons
I would recommend this to a friend - Pros mentioned:Game compatibility, Overall performance
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld. I haven't had a games on it that it can't handle yet. Definitely worth the purchase
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
An Excellent Portable Gaming Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG Ally X is a fantastic upgrade from my Steam Deck. It runs modern titles at reasonable frame rates and allows me to take my entire gaming library with me. Definitely the best handheld PC available.
I would recommend this to a friend Rated 5 out of 5 stars
Rog Ally X is pretty nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this baby open-box and have been enjoying playing games on it. I am not a big fan of Windows, so I really enjoy the fact that I was able to install a Linux os onto the machine (I am using bazzite as of this review). 1 terabyte storage is a really good amount of storage on this console, just enough to keep 100 gb games installed without needing to periodically delete them from the system. I recommend getting this if you are ever interested in handheld PC gaming!
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
Good substitute for a laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for something compact to play games on without bringing a laptop with me and the rog ally x definitely suits the need. Able to play assassin’s creed shadows pretty well(better when plugged in). Diablo 4 no issues with it, and no problem running less demanding games like fall guys. It doesn’t replace a laptop but a good substitute if you don’t want to carry anything bulky during a trip.
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
Best gift
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My partner was struggling to find time to game and still get sleep she would stay out on the living room lose track of time and it was time to get up before she even laid down since I've gotten her her new hand held she still gets in all the gaming she wants but now actually getting the sleep she needs as well
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
"GOOD" Open Box. Phenomenal.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Open Box unit listed as "Good" was honestly immaculate. Not a single visible mark or anything, but it came without a box or the little cardboard stands that come with them usually. Fair enough trade off for saving $150. I've been putting this unit to the test with various AAA titles as well and I cannot see anything wrong with it, externally or internally. Absolutely would recommend, but obviously the chance for issues is there and every open box won't be the same.
I would recommend this to a friend Rated 4 out of 5 stars
Very powerful handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Incredible performance for a handheld device. Can play most games with some tuning. The only downside is it functions like a portable pc for better and worse, meaning it’s still windows (which is harder to navigate handheld) and it doesn’t have the same console-like interface like the steam deck. Really great all around, and probably the best performance you can get in a handheld.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Great piece of kit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a big improvement over the original ally from last year or even the Steam Deck Oled that I use almost daily. I do wish it had an OLED screen but that's just being picky. As a person with bigger hands (XL nitrile gloves for ex.) it's not quite as comfortable as my SD but I think it's just a learning curve of how to grip it. Battery life in games like Ghost of Tsushima or The First Descendant I am getting about an hour longer at the 17w preset and much higher frames with smoother frame pacing. I will probably end up upgrading the SSD to a 2tb or more in the future just to have more games installed than I will probably play. I think if you are in the market this is worth the extra cash if you can afford it if not grab the SD OLED
I would recommend this to a friend Rated 3 out of 5 stars
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it a month ago, and I'm already having issues with the device. The right joystick has a weird movement, and the RT button sounds like the spring is rusted. They told me they won't accept a return because 15 days have passed.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Felipe R,
We sincerely apologize for the issues you've faced with the ROG Ally X and for the inconvenience caused. This is not the kind of quality to expect from our products and it's not the norm. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. Please allow us to make your experience with ASUS a better one.
To further investigate the problem with the joystick and the buttons or to obtain assistance with getting the device repaired, we recommend contacting our support team at https://www.asus.com/us/support/CallUs.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2407034851-0004" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
best portal gaming computer money can buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love the console, it's a portal computer, now I can play all my games on steam and other gaming platform anywhere I go. Planning to take it during my travel and loving the product!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Very worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as the Like New refurbished option and it came out of the box with nothing missing and in perfect shape. I've had it for only a few weeks and have already completed two major games that had been sitting in my Steam Library unfinished. I'm looking forward to being able to use it for some emulation as well as continued use in completing games that have occupied my mind for so long but have not had the motivation to sit down at my PC for countless hours to complete. Much easier to do while on the couch.
I would recommend this to a friend Rated 4 out of 5 stars
Worth the upgrade!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this! I upgraded from the normal ROG ally and the extra RAM for the IGPU is a huge help. I mainly upgraded due to the serviceability of this one, but obviously the bigger battery and new cooling it is way more quite even on turbo mode.
I would recommend this to a friendRated 2 out of 5 stars
Good when it works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded from the standard Ally. I’ve had multiple issues with this specific device black screening randomly, with no input response or audio while actively gaming. No inputs resolve the issue. Only solution is to hold the power button until the system powers down. After attempting to contact Asus support, I was placed on hold for over an hour until I finally heard someone pickup the line and then immediately hang up the phone. Strongly considering a return if the EC restart I performed doesn’t resolve the issue.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear John M,
Please accept our sincere apologies for the black screen issue you've encountered with the ROG Ally X and our support team, as well as the inconvenience caused. This is not the quality of products or services we aim to provide. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional or representative of our brand. The decision to make a purchase can be important, and we want to ensure that our customers receive the best products and services. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. Our top priority is providing our customers with a high level of satisfaction, and we'll forward your feedback to our Product Team for review. Please allow us to make your experience with ASUS a better one.
Based on the issue described, we recommend updating the BIOS. It is recommended to download and update the BIOS and firmware for system performance optimization. The update takes a few minutes, please do not turn off your computer during the process to avoid a critical problem that the system cannot be turned on. The following FAQ below provides the troubleshooting steps.
If you already have the latest BIOS version installed, please email us at customerloyalty@asus.com and include the case number "N2407034246-0005" as a reference so we can further investigate this issue. We know that maintaining a functioning unit is an urgent matter, and we are committed to helping you.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/FAQ/1008276/


























