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$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2280 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 2,280 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great for a portable, low end gaming pc.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device runs great, and as long as you limit your expectations on performance, theres no downside to owning it. Battery life isnt great when playing graphics intensive games. Something like Call of duty you can expect about 1.5 hours if you have the device in silent mode. Turbo mode you can expect about 30-45 minutes. Im returning mine only because its really hard to go from a high-end 1440p 140hz build that could run almost anything on ultra, to a 10 inch screen that struggles to run 1080p at 30fps. I can really recommend this to anyone thats playing on a low-end ddr4 build, but if you ever owned anything with a 2080 super or better, youll end up disappointed in the graphical capabilities of this thing. For what its worth, i do not think that there is a better handheld on the market and this would fit 95% of people looking for a handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Game compatibility

    Rated 5 out of 5 stars

    Great handle ox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better battery, run a good selection of games like black myth wukong

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Grea Product Customer Service Saved the Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product receives 5 stars due to customer service. Im happy with the open box procuct itself and it functions very well. When received it did not come with a charger which was described as being part of the open box set in Excellent condition. I went to my local Best Buy location, which is not the one the product shipped from, and explained the situation and they quickly and painlessly helped me resolve the situation with a replacement charger.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best pc handled yet

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the upgrades. Like the 80wh battery faster 7500MT ram, thumbstick, bumbers, collers, nvme 2280(no more 2230) with all internals eventally going to be sold separately for self repair. Hightly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best for gaming on the go

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this a few months ago being my first system I waited to review this is hands on better then a steam deck. Battery life is ok if you game a lot. A lot of games you get 2-3 hours off charge. I love the fact you can use it as a pc as well I been able to play games like Elden ring on mid to high specs with little fps drops so definitely a plus.. overall 5 stars on this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    10/10 Mobile Gaming System

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic portable gaming system. All the games I play on the ROG Ally X run smooth as butter as reasonable settings. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for playing PC games on the go!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Asus ROG Ally X! I’ve had the Steam Deck, Legion Go, and the original ROG Ally Z1 Extreme and I can say that this is leagues above all others in terms of performance and comfort. Its nice having all of my steam games and xbox game pass all on one device that I can play on the couch or on a long car ride. It can take some time adjusting game settings to get optimized performance but it’s easy to get the hang of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ally comes in so clutch when it comes to gaming on the move and I think it’s the best portable gaming platform out there compared to the others. I’ve taken it on vacation and when traveling to my gf’s house. I’m able to play most games and it’s easy to set up to a portable monitor/keyboard/mouse/controller or tv even. Would highly recommend for gamers on the move.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Perfect for on the go

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what you need for on the move gaming. Has plenty of battery life and it feels really comfortable in hand

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Awesome gaming pc!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing gaming console. I use it in handheld mode or sometimes use an external monitor. I even used it to back up pictures while on vacation. Battery life is great and the controls are comfortable in handheld mode.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Good hardware, bad ergonomics, screen too small

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and 24gb RAM means you can safely allocate 8gb to VRAM which is huge for modern AAA games running consistently smooth without awful 1% lows. IPS screen has really good motion clarity at 120hz. I ended up returning it after a few days because it's just not comfortable at all to play while seated. I tried changing posture and arm position but the thing is too heavy and not comfortable in the hands. It's a shame the screen isn't bigger as well. 7" at 16:9 feels small, the Steam Decks 7.4" at 16:10 feels like the bare minimum. I don't know why ASUS chose to go smaller.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Zeddrick,

      Thank you for sharing your comments on the ROG Ally X. We understand that the design of the product didn't meet your full expectations, and we sincerely apologize for that as we do understand your concerns. We are committed to providing our customers with the highest-quality products and we will forward your review to our Product team for review.

      Although you returned the device, we stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, runs snooth, good battery life, very accessible OS.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    ROG Ally X

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent handheld device. great to play on the go and the battery life is improved. not worth it thought if you already own the rog ally but if you are looking at a windows handheld this is the one to get

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great upgrade from the old one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product had a asus rally extreme major improvement from the first generation battery last much longer and has great storage capacity very satisfied with the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FINALLY worth the upgrade from Steam Deck!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one thing keeping me on the steam deck was it’s great battery life. The ROG Ally X eliminate it’s only downfall (battery) and improves upon everything else. The steam deck has finally been dethroned

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    excellent gaming handheld!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product!! battery life is excellent!!performance is great.never had any problem at all playing 24/7! controllers are great!

    I would recommend this to a friend
  • Pros mentioned:
    Game compatibility

    Rated 5 out of 5 stars

    Better than a Switch 2!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping for Nintendo to announce a new console that would be a more sophisticated Switch Pro type device but after hearing the full announcement I was so glad I went with the ROG Ally X as I can play my Steam library and PC Gamepass with ease. Then after hearing Microsoft adopted this variant for their new handheld I knew I made a solid purchase. Very happy customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a best video game

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using this product for two and a half years, and it is the best video game console in the world. It emulates almost every console and runs games very well—it is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally X Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed by the high performance and quality of this handheld! Knocks the steam deck out of the water (besides the feeling of the device in your hands). I dock my ROG and connect it to my monitor and am able to play any game at 1080p 180Hz with zero issue! Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    100% recommended!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not someone who plays video games regularly since I don't know much about them, but this console is perfect. It's super easy to use (like a computer system), and its performance is excellent. I've played games like Halo, Call of Duty, Palworld, FIFA, and many others, and none have had the slightest issue (any minor details have been more about developer compatibility, not due to ASUS). I 100% recommend it, honestly.

    I would recommend this to a friend