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$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2280 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 2,280 reviews
  • Rated 5 out of 5 stars

    Super solid little machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't a fan of Windows on the Ally X, so i am now running Bazzite. I actually like Bazzite so much that I swapped out Steam OS on my 512 Steam Deck LCD as well. Highly recommend this if you're okay with losing the things that linux can't provide like anticheat support. Ally X stays nice and cool without annoyingly loud fans and the rear buttons are easy to get to wothout also being easy to accidentally hit. Overall having come from the Steam Deck LCD, its a bit expensive but I can see myself using the Ally X for years to come and even consider selling my desktop in order to run the ally as my main computer going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Asus rog ally

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, love playing games on it and battery lasts a while

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally x

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming handheld. Have no complaints. Run a cool and stirage is upgradeable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Darn, worth the money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun, the buttons work well, the screen quality is great and it doesn't heat up too much.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    The best handheld right now

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the price is a bit steep at $800, this is the ultimate handheld as of now. You can play AAA games at 1080 P with modedt frame rates and get decent battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great experience overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Asus - ROG Ally is handy for handheld PC gaming and fun experience for anyone looking to game on the go. Battery life is improved and docking the system is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Great handheld gaming pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plays any game your throw at it. Battery life is great and can easily last 3 hours

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    A Beast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best handheld gaming pc on the market! Fast, can basically run anything and perfect for people who want to game on the go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Amazing Handheld from a Two Faced Company (ASUS)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First things first, the Ally X is a 5 star device. I love this thing so much, perfect in every way. I give this 3 stars because you have to give your money and trust to ASUS. I have had this for 4 months or so and I have to sontact support ever 2 weeks becuase there has been an issue with registering the device for the warranty. I reach out, they say "we are so sorry and care about you and will fix this", then say its fix, it still shows error and then the cycle continues. It just show that the other rumors or facts about them doing things to get out of the warranty on there devices, look into the ASUS Motherboard fiasco. The hard ware is great but the support and software is not. Plus, the hardware is great but it is inconsistent. I bought the ally x had to return it to Best Buy becuase it was bricked and the second one worked great. When it works its incredible. Best Buy is also great with their return policy. Bought a monitor from Micro Center and two died before I got one that worked for more than 2 weeks. Again, when it works its incredible. Agin, Micro Center is great too with their return policy. Summary. Buy this only at a third party that has a great return policy and offers their own warranty. Or buy the Legion Go. Not as good of a product but don't hear the consistent complaints about it. Chances are you will not have an issue with Ally X but if you do, do you really want to but your faith in a company that has proven to not support their customers or stand by their products to fix this incredibly expense handheld? 5/5 Ally X ----100/10 ASUS

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Joe S,

      It is our regret that you have encountered difficulties with our support team regarding your ROG Ally X warranty issue. We understand the impression this may have created and we hope this will not be a long-term lasting impression as you have chosen ASUS as a trusted brand for excellence. We would like to make your experience with us a better one.

      Please email us at customerloyalty@asus.com and include the case number "N2407034851-0036" as a reference so that we can investigate this issue further. We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Battery life, Overall performance

    Rated 4 out of 5 stars

    Much better this time around

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery lasts a lot longer this time around. The console is more comfortable to hold. Games run good on it. The only downside is the triggers making weird noises but reddit seems to believe this can be fixed via lubricating the springs.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really great machine. Windows is a little clunky on it but that's just Windows. It'll run a lot of games pretty well. You should probably have it plugged in while playing resource intensive games since it'll suck the battery dry really quick.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Ally X

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld pc on the markets. Have had it since day one, Still impressed by the battery life and performance.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plays everything ive thrown at it and its pretty quiet

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Asus Rog Z1 Xtreme

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Recommended. If you want portable gamjng this is your option

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Works really well.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes traveling really convenient. Awesome device and powerful for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Battery Life and Effective Coolin

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Roy Ally X for a few weeks now, and I'm very impressed with its performance. The battery life is outstanding, allowing me to use it for extended periods without worrying about constant recharging. One of my favorite features is the extra fan, which efficiently cools down the machine, preventing any overheating issues during intensive tasks. Additionally, the sleek black color is not only aesthetically pleasing but also practical, as it doesn't show dirt easily. Overall, I'm very satisfied with my purchase and highly recommend the Roy Ally X to anyone looking for a reliable and well-designed device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device that is portable. And able to play a lot of pc games on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very surprised, in the best way.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase at first, but I'm very happy with the graphics, variety of games available to use and performance overall including battery life. I have been playing Uncharted 4 and it works perfectly. Resident Evil 4 and Fallout 4 work great as well. It's like a Steam Deck, but with better options in regards to the games you can play. 5/5

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Screen quality

    Rated 5 out of 5 stars

    Gotta get you one!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very well built the screen is the the perfect size and the performance of it is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Handheld for Parents Who Game

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I play on my Ally X almost every day. I installed SteamOS on it and it runs AAA titles decently. Currently playing ARC Raiders, so fun. Originally bought in the 2024 Holiday season, I can get some gaming time back after my kiddos go to sleep. Also great on long flights. The battery is decent, especially when playing indie titles.

    I would recommend this to a friend