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Customer Ratings & Reviews

$899.99

Customer reviews

Rating 4.7 out of 5 stars with 2280 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the ROG Ally X's overall performance, improved battery life, and ideal balance of portability and power as key strengths. The device also receives positive feedback for its screen quality, game compatibility, storage capacity, ample RAM, efficient heat dissipation, and acceptable noise levels. While the device is considered a bit heavy, the primary concern appears to be the user experience with the operating system.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,280 reviews
  • Rated 5 out of 5 stars

    Handheld xomputer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. A handheld computer. Needs frequent updates

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Great handheld gaming device

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    Best Buy Employee
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Amazing handheld gaming PC with impressive performance. The ROG Ally X handles demanding games well with smooth frame rates. Battery life is decent and the display is crisp and vibrant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally x

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming handheld pc really fast and smooth it been a year n running like a new still.well done ROG for making this love it i would definitely recommend if u r beginner

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this handheld is such a great mix between s portable gaming device and basically a laptop all in one for honestly better than the switch 2

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Desktop PC replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the ROG Ally X to replace my desktop PC to play and this exceed my expectations. The games play smooth and when need to use windows, connect the ROG to a monitor, mouse and keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for on the go gaming pc. I take it everywhere with me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Refresh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original ally and all it needed was a better battery. Now that it does I've retired my Steamdeck oled and exclusively use the Ally X. Even with "only" an IPS panel the side by side with my Oled is so minimal its not worth going to for less performance. All the youtube videos are accurate, thr battery life is so much better even on high TDP.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from a Lenovo Legion Go which I sold because it was just too heavy and didnt meet my expectations because of things such as battery life, sound wuality, etc but this thing is amazing and fixes most of the issues i had with the go! Games play great and its just so nice to use. Cant wait to keep using it!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the price you'd expect more quality control

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the screen was slightly larger especially considering the competition and the price point. Over all it runs my games smoothly. Ever since they announced the Xbox Ally X, they've been pushing updates to Armory Crate that, to me, have ruined the experience. The control center is a laggy mess now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Incredible

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible device. Love how well the Ally X handles most games. Now this is my first handheld pc but after using the Steamdeck a bit, I’d pick this hands down

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog alley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product definitely recommend it! Good to play steam games on when your not at home or when you don’t wanna sit at your desk in your room!

    I would recommend this to a friend
  • Cons mentioned:
    Operating system

    Rated 5 out of 5 stars

    Immensely happy great gaming handheld pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great handheld gaming pc. Amorycrate is great, having it start up as you turn on the machine is a great option. Windows 11 isnt as bad as people say it is on this, keep everything up to date, uninstall items and programs you wont use. And you can dual boot to other os if wanted I upgraded from a steamdeck and am immensely happy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Overheating issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking forward to getting the Ally for quite a while and when I had finally gotten it I installed all my games and it did good. Not excellent, but good. The reason why I ended up getting rid of it was when I ran Rainbow 6 siege on it, the system would overheat and shut itself off mid game. I lowered the graphics settings and was in a cooler environment also I wasn't blocking any fans. It continued to shut itself off after about 30-45 mins of gameplay everytime. I definitely wouldn't recommend as a main gaming system, just something for much lighter games. I ended up trading this for an older laptop with less ram and was much happier with the laptop.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Zack,

      Thank you for sharing your experience with the ASUS ROG Ally X. We’re sorry to hear about the overheating and shutdown issues you encountered while gaming, and we understand how disappointing that can be, especially after looking forward to using the device. Your feedback is important and will be shared with our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2407034851-0046" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this because i can play on the go when ever i have to work outta town instead of bringing my pc set up i bring this and its just as good as my pc, worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best in class

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only limiting factors of this product are from windows and not ASUS. I have owned a steam deck, steam deck oled, legion go, and now this. The ROG Ally X is hands down the best handheld gaming console on the market. Now that valve has announced support for steam OS on the Ally, there’s really no reason to get anything else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    The BEST gaming handheld with NO competition!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently have had a PS Portal, and a Steamdeck OLED, and this item blows them both away. The ability to play games across different platforms is amazing. This comes at the cost of great battery life. I would recommend you buy a power bank or stay plugged in for long gaming sessions, but for short gaming sessions? This item is the best handheld you can buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best for mobile gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awsome. I can play all my pc games on it. Might jot be as strong as a fully built desktop computer. But this thing will pit most mid teir laptops in thier place. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handheld PC

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This being my first experience with a powerful handheld, I have to say I’m very happy with it’s performance. However.. it being run on windows; it’s constant updates can be frustrating at times.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out of the box had a few mishaps straying it but works really good no problem with actuall product itself good condition getting to my house and overall good experience

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device, can play xbox and pc games on it!!!

    I would recommend this to a friend