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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 608 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 608 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good on a discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, might not be the full Xbox everyone wanted, but I think being able to play steam games is even better than that. I would only buy if it’s on the 489$ discount though, otherwise get a leigon go s or steam deck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but can be better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for a few weeks and I’ve run all types of games so far no crazy issues with the games themselves but sometimes it’ll get stuck on rest mode so I have to manually shut it down or when I open up the side menu to adjust settings the game will crash but apart from that which has only happened a handful of times it’s super fun and super convenient I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Overall great Pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly Really Good Pc even though it’s an handheld certain multiplayer games still have frame issues that’s expected though. But it has a really good feel compared to other handhelds im loving it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a deal that helps sweeten the overall experience only downside would be storage but this isn’t my main gaming console and upgrading it very easy will buy again for my son

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can play my Xbox games on the go. Stays charge for decent amount of time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Xbox thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun works as a pc and a xbox great for travelers

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a PC gamer first and also enjoy Xbox play anywhere titles and Xbox games pass ultimate, this gaming handheld is a great purchase. Is PC but also has the console feel to it when you are using bid screen mode or the Asus Armory feature. There is a bunch of You Tube tutorials rhat are really easy to follow. Recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this for any style of gamer. I wanted this handheld for the many times I want to play a game but can't be in my cave on my Xbox and it delivers that. It also allows me to experience the steam side of gaming which I never thought would happen because I wasn't a PC gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Expensive but really cool system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great present for my 11 year old! I do think the price is steep but he requested it for Christmas and loves it! It’s a nice way for him to take his games between his households. He would recommend 5/5!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Incredible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sensational handheld for casual gaming. 100% recommend unless you are looking to run triple A games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Worrh the money!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to install and play xbox games and steam games.. basically a PC on the go. Love the graphics and the performance. Love the extra grip on it so my hands dont cramp up while playing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Street fighter size ally rog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I went in two get the ally roh and let me tell you I don't regret buying the system one bit but the best part about this that even after purchase when product dropped price best buy still three weeks after they honered my price match and I got 120 back in my account thanks the product itaelf is flawless in every way

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    XBOX ROG ALLY X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good system to have if your getting into heldhelds i definitely think the price could be a bit on the lower end close to 499-530 but it’s not a bad piece or equipment if you know that you’re looking for

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Works exactly as intended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i have ease of use for my games and that its portable so i can game anywhere, it supports AAA titles too so i can play games with friends even when im not at home, a great peice of gaming equipment for a true gaming enthusiast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and flexibility literally you can play anywhere

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog ally is great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my girlfriend after her steam deck screen went out and she hasn't put it down since! Amazing product for gaming. She's on Diablo 2 resurrected always

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Love the rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rog ally , it’s got great quality , it feels comfortable when playing in ur hands , great sound, I love that you don’t have to buy physical games , so it lowers the storage of them ,

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Rog Xbox ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rog Xbox ally is a great handheld PC the new xbox full screen is great the battery life is good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox ROG Ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of fun and comes in handy with a kid that takes up the tv for his gaming. Only problem I have is "X" button keeps sticking. Told to send in with warranty, but would give me a refurbished. Barely had a it month. I think worth buying if you enjoy playin on road or around the house aside from on tv. Plus with Steam makes it unique.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. I think they put more work into the X version. The buttons are clunky and the X gets randomly stuck since day one. I'm not a Xbox user so the Xbox game thing just gets in the way. I do enjoy the ease of use and that Steam games run fairly decent on it. Just remember not all pc games are compatible with a controller and may not be the best for someone who has non-compatible games.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Kate,

      Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the device did not fully meet your expectations. We acknowledge your observation that the X version may appear to have received greater refinement, and we regret the issues you experienced with the buttons feeling clunky and and the X button sticking since the first day of use.

      We also acknowledge your feedback regarding the Xbox integration, controller compatibility, and your positive note on the ease of use and performance with Steam games. Your insights are very important to us, and we will ensure that this feedback is passed along to our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0044" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus