Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 12161735
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
to a friend
Asus rog Xbox Ally white!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, most games no issues. Specs is good and perfect travel.
I would recommend this to a friendAmazing
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good little device for what it is worth. Can play most games whether cloud play, games pass and steam. Cloud play you bigger games so no install process.
I would recommend this to a friendGreat system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. Easy to use and good resoluition
I would recommend this to a friendGreat experience and more to come
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We know the UI and everything is still getting tweaked and cleaned but just the 2 weeks of playijg and its been really fun. The fele of an xbox controller with a screen was a change but it got comfortable after a time. And being upgradable and the easiness of it is really awesome
I would recommend this to a friendGood choice great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My fiancé loves this game. He plays it all the time, and the high definition screen is the best.
I would recommend this to a friendGreat but pricy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has the same performance of a steam deck but with better ergonomics. I wouldn't buy it for the list price wait for a sale and it will be worth it.
I would recommend this to a friendExcellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was very good, it works excellent, no problems, I recommend this console
I would recommend this to a friendPerfect for what it is
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy playing all my steam games in it and arc raiders on the xbox library
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Received as a Christmas gift. Exceeded my expectations. Great graphics.
I would recommend this to a friendMy review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs most games well. If it is a newer game you will have to put all setting as low as possible but there still continues to be lag not sure if it’s the wireless connection not being strong from the device as other gaming systems run without lag
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear SemirB,
Thank you for sharing your experience with the ROG Xbox Ally. We are glad to hear that it runs most games well, though we sincerely apologize for the lag you’ve encountered with newer titles and understand how frustrating this can be.
To help improve performance and address potential wireless connection issues, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
Open Box Excellent is a lie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is fine, my only complaints are with best buys open box policy. I got an open box excellent product, which should contain all parts and function normally. Mine did not contain a charger and the finger print sensor does not work. I contacted support and was told to call the store. I tried to call the store and got no where. Like I said, the product is great and I enjoy it, I just wish I actually received what I paid for.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear EliseM,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the inconvenience you encountered with your open box purchase, including the missing charger and fingerprint sensor issue. We understand how frustrating this must have been when expecting an “excellent condition” product.
While ASUS does not handle direct sales or refunds for purchases made through Best Buy, please be assured that your feedback will be passed along to the appropriate team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best console ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever I love downloading games and being able to play them anywhere with or without wifi
I would recommend this to a friendEven better than expected!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is even better than I had hoped it would be! I love that I can remote play the Xbox on this and even stream Playstation Plus on it.
I would recommend this to a friendThe best Handheld i've ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant believe I can play cyberpunk, The Witcher 3, kcd 1/2, all on high performance on the go! The UX design is really great and I love that its a gaming pc and you can utilize windows. This also feels way better to play and the controls feel way more solid than other portables.
I would recommend this to a friendExcellent Performance for Dollar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for gaming in bed or on the couch and when you just want to relax.
I would recommend this to a friendGreat gaming experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome handheld PC. Great price! While it’s not as fancy as the Xbox Ally X, it’s still a great device.
I would recommend this to a friendThis is the beast of handhelds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing better price than Amazon. This thing is a absolute monster. Cant imagine the 1,000 dollar one.
I would recommend this to a friendAwesome gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for Xmas gift can’t wait to open it and play ive tried it at the store and love it great Black Friday price
I would recommend this to a friendRally x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the console, i love how it runs. Just like a xbox but like nintendo type of console
I would recommend this to a friendPerfect gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my sone enjoys the accessibility of traveling with all his games.
I would recommend this to a friend