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Customer Ratings & Reviews

$594.99
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Comp. Value: $599.99

Customer reviews

Rating 4.3 out of 5 stars with 488 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 487 reviews
  • Rated 5 out of 5 stars

    Goodnand convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, its vwry good and convenient because its portable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming hand held

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming kon the go is easy . Quick gift for my son. I'm sure he will love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this. The 3 months of premiem was appreciated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Steam deck alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good streaming solution for off-tv Xbox gaming. Has replaced my old surface pro 7

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice! Great Success!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not expecting it to have the same processing speed as the xbox x or a PC and so I was very pleasantly surprised and feel like it works great. It is technically a windows computer that runs with an xbox interface but that didn't bother me. For a somewhat casual gamer I thought this was an awesome purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprisingly easy to use and esy to carry around with you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Solid Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it cost a little less, but other than that I think this is a very solid handheld. It's comfortable to hold, it plays most games well, the screen is 1080p 16:9 so you won't have any annoying black bars in games like some other PC handhelds and the SSD is super easy to upgrade unlike some other PC handhelds.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Stick drift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have stick drift 2 months after purchase. Performace is good, but battery life is short on hig performance modes.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear DanO,

      Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear that you are satisfied with its performance, though we sincerely apologize for the concern caused by the stick drift and the shorter battery life in high‑performance modes.

      We recommend contacting our ASUS Support team at https://www.asus.com/us/support/callus/ so we can further investigate the issue and provide appropriate assistance.

      We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2510034235-0036" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Rog experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves his rog xbox ally hasn't stopped using since he purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! My kids love it I will buy another again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving the ROG Xbox Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Handheld, I love xbox and now I get the best of both worlds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, remote gaming works very well on Xbox. Steam also works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quaily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to use and hold, Works great for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like new very happy qith the condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Exactly what i needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a PC i built at home but for on the go enjoyment i love this jawn.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the X instead. Struggles to run most games.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exceedingly ok. Not worth using without the charging cord plugged for most things so that can be rather limiting. On the go for things like Hades 2 it works great. Any game for intensive than that is a no go. My big regret is not taking it back and getting the Ally X instead before the 14 day window ran out. But now I am stuck with the darn thing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JacobI,

      Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear it performs well for lighter titles such as Hades 2, but we sincerely apologize for the limitations you’ve encountered with battery life and performance in more demanding games. We understand how frustrating this can be and regret the inconvenience it has caused.

      To help improve gaming performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team at  https://www.asus.com/us/support/callus/ so we can assist further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience: https://www.asus.com/support/faq/1046445/
      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain):  https://www.asus.com/support/faq/1043914/ Asus

  • Rated 5 out of 5 stars

    Great handheld device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease in set up and use. Like that I can take it anywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rog ally , it’s got great quality , it feels comfortable when playing in ur hands , great sound, I love that you don’t have to buy physical games , so it lowers the storage of them ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This game system was the best purchase I’ve made in along time. You can take it in the go anywhere it’s handheld so you don’t have to worry about dragging a cord with it and the battery life lasts days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very capable device but keep your expectations in check

    I would recommend this to a friend