Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$594.99
Save $5
The comparable value is $599.99

Customer reviews

Rating 4.3 out of 5 stars with 608 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 608 reviews
  • Rated 4 out of 5 stars

    My Son Loves It!!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it! With the docking system it is like having a console and a hand held. Recommend buying a keyboard mouse pad combo when using desktop mode.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Best console ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever I love downloading games and being able to play them anywhere with or without wifi

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming handheld

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Xbox Ally has honestly performed way better than I expected. Great value when you compare it to the Xbox Ally X

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it. Easy to use and good resoluition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld console

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox rogue ally. I have been using it to play all of the retro games that I have missed the past 10 years if you don’t want to get a gaming PC or a $800 Xbox I recommend getting the Xbox ally

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for Xmas gift can’t wait to open it and play ive tried it at the store and love it great Black Friday price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gaming experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome handheld PC. Great price! While it’s not as fancy as the Xbox Ally X, it’s still a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This is the beast of handhelds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing better price than Amazon. This thing is a absolute monster. Cant imagine the 1,000 dollar one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy this product worth the money!! will recommend if you like to play Xbox games on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great budget handheld PC

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beginning handheld PC. Good price. Good graphics. Good speeds. Love the customizability on speeds, and other graphics settings.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great experience and more to come

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We know the UI and everything is still getting tweaked and cleaned but just the 2 weeks of playijg and its been really fun. The fele of an xbox controller with a screen was a change but it got comfortable after a time. And being upgradable and the easiness of it is really awesome

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best handheld out there! The gaming is insane coming from a handheld.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Performance for Dollar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming in bed or on the couch and when you just want to relax.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rally x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the console, i love how it runs. Just like a xbox but like nintendo type of console

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend such a great product my experience was so easy I was in and outwith no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best Handheld i've ever had

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe I can play cyberpunk, The Witcher 3, kcd 1/2, all on high performance on the go! The UX design is really great and I love that its a gaming pc and you can utilize windows. This also feels way better to play and the controls feel way more solid than other portables.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wasn't worth the money for me

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up returning this after a month. It worked very well with my xbox games. But when it came to steam games it only supported half of my games and experienced too many lag and glitch issues to be enjoyable. so if you're looking for something sophisticated you'd probly have to spend a bit more than this model

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JenniferH,

      Thank you for sharing your feedback regarding the ROG Xbox Ally. We sincerely apologize that while it worked very well with your Xbox games, the experience with Steam titles did not meet your expectations due to limited compatibility and performance concerns such as lag and glitches. We understand how this impacted your overall enjoyment and decision to return the product.

      Your feedback is greatly appreciated, and we will ensure it is passed along to our product team for further evaluation.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0060" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    My review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs most games well. If it is a newer game you will have to put all setting as low as possible but there still continues to be lag not sure if it’s the wireless connection not being strong from the device as other gaming systems run without lag

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SemirB,

      Thank you for sharing your experience with the ROG Xbox Ally. We are glad to hear that it runs most games well, though we sincerely apologize for the lag you’ve encountered with newer titles and understand how frustrating this can be.

      To help improve performance and address potential wireless connection issues, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Rated 5 out of 5 stars

    Great gaming device!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and I have played all types of games on it, works awesome with Xbox cloud streaming and with Nvidia GeForce now, and I’m playing the last of us off of Steam with it now and it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an old Xbox 1 and love it. Fast, great graphics and can play the cloud

    I would recommend this to a friend