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Customer reviews

Rating 4.3 out of 5 stars with 608 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 608 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product my sone enjoys the accessibility of traveling with all his games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Ally 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this item and my fiancé uses it every week! It’s so good!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Go games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device for games on the go! Don’t want to bring your Xbox console; here you go!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome Handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics on the ROG xbox handheld. Easy to connect to any online game.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fun system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoyed my gaming system and using play mods and emulator that i can download and memory

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best team to play with that I've tried, easy and fast

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Awesome Game I would recommend people to buy this Game

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Rog ally is great I can play my Xbox games and steam games all in one place

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Open Box Excellent is a lie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product itself is fine, my only complaints are with best buys open box policy. I got an open box excellent product, which should contain all parts and function normally. Mine did not contain a charger and the finger print sensor does not work. I contacted support and was told to call the store. I tried to call the store and got no where. Like I said, the product is great and I enjoy it, I just wish I actually received what I paid for.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear EliseM,

      Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the inconvenience you encountered with your open box purchase, including the missing charger and fingerprint sensor issue. We understand how frustrating this must have been when expecting an “excellent condition” product.

      While ASUS does not handle direct sales or refunds for purchases made through Best Buy, please be assured that your feedback will be passed along to the appropriate team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    excited kjds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    lovely gift for my kids. works amazing for all their games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only say that I am very satisfied with this purchase, I recommend this product 100%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Xbox Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 0 complaints... this thing runs great. I have fiber internet but i don't get any lagging. I play all my fav games like COD, Fortnite, and NBA 2k26!!! Highly recommend this product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little device for what it is worth. Can play most games whether cloud play, games pass and steam. Cloud play you bigger games so no install process.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing,love it. Plays all the games i want! The performance is wicked good! I deff would recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    All around pc handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, the handles are perfect. I do wish it was a little more powerful but it works great as is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best creation since the SNEZ

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super portable , long battery life , screen quality is beyond what it needed to be , plus customization means it’s beyond its competitors

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Travel buddies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this, your games go where you go without the giant bag.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is it an Xbox ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a good value but I’m a little disappointed in the performance. The og ally is better , this does have some pros . Like the speakers and the grips. Maybe later on the performance boosts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a fun computer/xbox?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing device that i use all the time. I can finally play kingdom come deliverance 2, on the toilet, while making music. The only qualm is if you’re analogs get screwed it may be bad news

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this system! Graphics are amazing and it runs smoothly!

    I would recommend this to a friend