Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 12161735
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
to a friend
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this handheld. I was able to get it online on Best Buy and was able to pick up the next day they worker was very helpful
I would recommend this to a friendAlly x review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs games except heavy titles like dark souls. My only issue is that out of the box the resolution is set to low and graphics for the system are set to low so you have to change them before you actually play games. Unless you change you will be playing without ai upscaling for better frame rates and lower resolution And it's running a low power mode.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear BernardinoV,
Thank you for sharing your experience with the ROG Xbox Ally. We are pleased to hear it runs most games well, and we sincerely apologize for the inconvenience caused by the default resolution, graphics settings, and low power mode. Your feedback is appreciated and will be passed to our product team for review.
To optimize your gaming experience, we recommend following the steps outlined in our FAQ guide linked below.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
Rog ally Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it helps with it being more handheld to play and have a solid grip, I do think the OG has a better playing some if not most without having to switch to turbo mode, but I still enjoy this and it does come with two ports for charging it and can still play my games.
I would recommend this to a friendfirst xbox product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product; i've been using it more than my ps5, and it came within a few days, and it's been a blast since
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome system. It’s perfect for when I’m in hotels
I would recommend this to a friendIf looking for a handheld would go with steam deck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was ok but some steam games would not run so that is the only thing holding me back
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chase,
Thank you for sharing your experience with the ROG Xbox Ally. We’re sorry to hear that some Steam games did not run properly and apologize for the inconvenience this has caused. Your feedback is valuable and will be passed along to our product team for review.
To help optimize your gaming experience, we recommend following the steps outlined in our FAQ guide linked below.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
Check it out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it as a double compatible device the i like the computer part more
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Superknight82,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510034235-0030) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Okay product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product but struggle with certain AAA games plus the layout is stuttery.get the X
I would recommend this to a friendBANGGGGG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good console, plays Steam games nicely. okay battery life, good enough for mid-range/lower-end games. not as good for higher-end/AAA games but that's what ROG Xbox Ally X is for. W console for its price.
I would recommend this to a friendIf you have the patience to set up…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the original ROG Ally in the past and unfortunately this system has been much more “clunky” than the original. The OS is not easy to navigate and I spent over an hour just trying to get logged in and download a single game. The on screen keyboard is also finicky and doesn’t always appear when you need it to. Overall, I got so frustrated that I’ve decided to return it and stick with the original ROG Ally.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alex,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the frustration you encountered with the operating system, login process, and on‑screen keyboard functionality. We understand how important ease of use is, and we regret that this device did not meet your expectations compared to the original ROG Ally.
Your feedback is greatly appreciated and will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Truly inpeccable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly incredible device. Growing up I used to play on an N64 toaster. My younger self would give anything to have something like this.
I would recommend this to a friendAwesome handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downloaded games I can’t play on Xbox and downloaded games I can’t play on steam on Xbox. It a great handheld console
I would recommend this to a friendXOBOX/PC Handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the product to the delivery…everything was absolutely perfect! My son is in the USN and it needed to be there before he deployed. All around EPIC service! Thank you again!! ♥️
I would recommend this to a friendRog xbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run smootvlove it but i rather wait fot the X Model its aviable. I think it eill be better.
I would recommend this to a friendExcellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this handheld console. It's sometimes gets a little glitchy but I believe that might be user error with how many games I have downloaded to the console storage
I would recommend this to a friendBest purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can play pc games amd xbox games! Some pc games do require a keyboard and mouse. I just got small ones that have type c cords to plug in!
I would recommend this to a friendPerformance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was honestly great just the performance was really underwhelming
I would recommend this to a friendawsome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after macroing my buttons doing jumping puzzles in gw has never been easier, love this rog
I would recommend this to a friendHe Loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a Christmas gift for my boyfriend he loves to play Call of Duty on the go so this was perfect! He loves it and uses it as a pastime when he has downtime at work.
I would recommend this to a friendGreat item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife’s an avid gamer bought as a present for her and she absolutely loves it!
I would recommend this to a friend