Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 12161735
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
- Pros mentioned:Overall performance
Great product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great gaming platform the experience is amazing and I can’t wait to tell all my friends!
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, the games look great. 100% recommended.
I would recommend this to a friend Awesome hand held game
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome love it so very much I play on it almost everyday and I can’t put it down for nothing
I would recommend this to a friendGood handheld gaming
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fun system nice controller grip nicely shaped runs games pretty good! I definitely recommend!
I would recommend this to a friend- Pros mentioned:Overall performance
fun to play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really nice play on it alot for hours. Thanks alot
I would recommend this to a friend - Pros mentioned:Overall performance
good gameing handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very amazing device love it very much. Highly recommend it
I would recommend this to a friend - Pros mentioned:Overall performance
Stick drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already have stick drift 2 months after purchase. Performace is good, but battery life is short on hig performance modes.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DanO,
Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear that you are satisfied with its performance, though we sincerely apologize for the concern caused by the stick drift and the shorter battery life in high‑performance modes.
We recommend contacting our ASUS Support team at https://www.asus.com/us/support/callus/ so we can further investigate the issue and provide appropriate assistance.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2510034235-0036" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best buy geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son lives the product & has not stopped playing with it. Id also like to mention that when I was having issues with setting it up the beat buy geek squad was a tremendous help they figured out the updates that were needed & were able to explain what I was doing incorrectly. Thank you for the help
I would recommend this to a friend
Alright for basic gaming
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CPU only has four cores, making it completely incompatible for any high tier gaming. Mid tier runs alright. Older games run fantastic, played through Portal no problem. For the price though you're better off investing in the Rog X
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SamanthaN,
Thank you for sharing your feedback regarding the ROG Xbox Ally. We sincerely apologize that the performance did not meet your expectations, particularly with regard to the CPU and its ability to handle higher‑tier gaming. While we are glad to hear that mid‑tier and older titles ran well, we understand your concerns about the overall value for the price.
Your comments are very valuable, and we will ensure they are passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0059" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device works perfectly with certain games that has been approved by xbox
I would recommend this to a friend - Pros mentioned:Portability
Xbox handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent handheld.. what I love about is that I can play PlayStation games..
I would recommend this to a friend - Pros mentioned:Overall performance
This is it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoroughly love this i play everyday and it plays most triple aaa titles
I would recommend this to a friend Xbox remote
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This game system was the best purchase I’ve made in along time. You can take it in the go anywhere it’s handheld so you don’t have to worry about dragging a cord with it and the battery life lasts days!
I would recommend this to a friendSupreme
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a supreme gaming rig. It games it's also a mini computer it's pretty sweet.
I would recommend this to a friend- Pros mentioned:Overall performance
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase in a long time!!! Over performs in every way!
I would recommend this to a friend - Pros mentioned:Overall performance
Would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing for a hand held console. It does a lot.
I would recommend this to a friend - Cons mentioned:Download speed
Xbox ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't figure out how to get my game to download its ok tho
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JoshS,
We certainly understand your disappointment and the inconvenience this may have caused you. This really depends on the gaming platform you're planning on installing your games on. Another thing to note is if your system's storage space is already filled. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
steam deck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its good for what it is, but its essentially the same power as a steam deck in terms of what games you can play. better controller feel, and it runs windows if thats what you’re looking for. as an upgrade, it wasn’t what i needed. the ally x was a significant upgrade.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DYLANM,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the device did not fully meet your expectations as an upgrade, particularly when compared to the performance of the Ally X. While we’re glad to hear you appreciated aspects such as the controller feel and Windows functionality, we understand your disappointment regarding the overall power and game compatibility.
Your feedback is very valuable to us, and we will ensure it is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get gaming system it’s amazing. Love how it’s just like a computer as well!
I would recommend this to a friendBest christmas gift ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my husband for christmas, and its been glued to his hands ever since. The specs are self explanatory, and for him, they do just the job! He loves this thing, and has added it to his collections of handhelds.
I would recommend this to a friend