Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 12161735
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Handheld-Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say about this handheld video game/ computer. Well first if you hold it feels comfortable in your hands and along with that the buttons and joysticks are super smooth. I would recommend this to anyone as you will have fun playing.
I would recommend this to a friend- Pros mentioned:Overall performance
Good products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working good and well everything is fine with the products
I would recommend this to a friend - Cons mentioned:Game compatibility
If looking for a handheld would go with steam deck
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it was ok but some steam games would not run so that is the only thing holding me back
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chase,
Thank you for sharing your experience with the ROG Xbox Ally. We’re sorry to hear that some Steam games did not run properly and apologize for the inconvenience this has caused. Your feedback is valuable and will be passed along to our product team for review.
To help optimize your gaming experience, we recommend following the steps outlined in our FAQ guide linked below.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0027" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
Nice Device for hand-held Gaming
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a Xbox fan, so this is a nice mobile device to add to my tool bag. The battery life is also pretty good
I would recommend this to a friendGreat device
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very powerful device, was more than I expected, but if you have the possibility to get the ally x it’s also worth the upgrade
I would recommend this to a friendBuy the X instead. Struggles to run most games.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is exceedingly ok. Not worth using without the charging cord plugged for most things so that can be rather limiting. On the go for things like Hades 2 it works great. Any game for intensive than that is a no go. My big regret is not taking it back and getting the Ally X instead before the 14 day window ran out. But now I am stuck with the darn thing.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JacobI,
Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear it performs well for lighter titles such as Hades 2, but we sincerely apologize for the limitations you’ve encountered with battery life and performance in more demanding games. We understand how frustrating this can be and regret the inconvenience it has caused.
To help improve gaming performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team at https://www.asus.com/us/support/callus/ so we can assist further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience: https://www.asus.com/support/faq/1046445/
[Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain): https://www.asus.com/support/faq/1043914/
Its great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it great faming device a little sluggish at times but it is windows based battey life is decent hoping for future updates to improve it more
I would recommend this to a friendGood device
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device, first few months on release it seemed dissatisfying or underwhelming but after several updates, today it’s amazing.
I would recommend this to a friendROG ALLY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I CAN FINALLY GET RID OF MY PC AND CONSOLE NOW THAT I HAVE ROG ALLY
I would recommend this to a friend- Pros mentioned:Comfort
Good in concept.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I very excited for this product, it became a big issue many times. For one the software, constantly buggy, refusing to launch games, and constant restarts. The only pro I could give this thing is its comfort, but other than that it’s buggy and not very enjoyable. I’d highly recommend waiting for software updates before purchasing, to hopefully get a more polished experience. A good idea, but bad execution.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Valued Customer,
We are sorry to hear about the difficulties you’ve encountered with your ROG Xbox Ally, including the software issues, game launch failures, and unexpected restarts, and we apologize for the inconvenience this has caused. This is not the quality of product performance we aim to provide, and we regret that your experience did not reflect our standards.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510028932-0030" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Automatic Shutdown/Restart Issues: https://www.asus.com/support/faq/1046480/
[Windows 11/10] How to optimize your gaming experience: https://www.asus.com/support/faq/1046445/
Great buy ROG and Xbox for the win!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ergonomics of the controller should make any xbox native feel at home. Its easy setup and simple interface make setup a breeze, adding my account was simple and had access to my library's feom steam, xbox, epic with no hassle.
I would recommend this to a friendRog ally Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, it helps with it being more handheld to play and have a solid grip, I do think the OG has a better playing some if not most without having to switch to turbo mode, but I still enjoy this and it does come with two ports for charging it and can still play my games.
I would recommend this to a friendNice buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great buy the screen is clear the picture is beautiful
I would recommend this to a friendBest thing to get if u game a lot
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it I can’t get enough of it I use it everyday graffiic are amazing too
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome system. It’s perfect for when I’m in hotels
I would recommend this to a friend Not a typical Xbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It os a handheld PC with XBox functions, but beautful hardware overall. Play at 720p
I would recommend this to a friendRog Xbox Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Handheld. Play my favorite games very well. Good to have with you when travelling.
I would recommend this to a friendExcellent machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the product, it exceeded my expectations.
I would recommend this to a friendAmazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best item I have gotten and for people that want to start getting into pc's
I would recommend this to a friendROG Xbox Aly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very intertaining. My son loves it. Would recommend to everyone.
I would recommend this to a friend