Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- |
- SKU:
- 12161735
Customer reviews
Rating 4.3 out of 5 stars with 608 reviews
(608 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Controller4.7
Rating 4.7 out of 5 stars
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love the ROG Xbox Ally. Runs a good amount of emulations
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 3 out of 5 stars
Ally x review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs games except heavy titles like dark souls. My only issue is that out of the box the resolution is set to low and graphics for the system are set to low so you have to change them before you actually play games. Unless you change you will be playing without ai upscaling for better frame rates and lower resolution And it's running a low power mode.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear BernardinoV,
Thank you for sharing your experience with the ROG Xbox Ally. We are pleased to hear it runs most games well, and we sincerely apologize for the inconvenience caused by the default resolution, graphics settings, and low power mode. Your feedback is appreciated and will be passed to our product team for review.
To optimize your gaming experience, we recommend following the steps outlined in our FAQ guide linked below.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Didn't allow media to cause me to not get one. Enjoyikg it just like my console.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 5 out of 5 stars
handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for basic games. works well for smaller games that dont take a lot to run.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 3 out of 5 stars
Decent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, not what i was lookinh for but runs some lower end games like a champ and decent battery life. Just dont try and run anything insane on it. Ultimately not for me but still a solid product
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chan,
Thank you for sharing your experience with the ROG Xbox Ally. We appreciate your honest feedback regarding its performance, battery life, and the limitations you encountered with more demanding games. Your input is valuable and will be passed along to our product team for review. We sincerely apologize for any inconvenience this has caused.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0057" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Rog Ally 7
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works and plays like a dream. I play steam on it any time I can.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 5 out of 5 stars
Travel Gamer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for a Trip to So. Korea and Japan. Great Size and weight to travel with
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 5 out of 5 stars
Amazing game
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very nice product great sound quality rhe picture quality is amazing very nice game
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 5 out of 5 stars
BANGGGGG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good console, plays Steam games nicely. okay battery life, good enough for mid-range/lower-end games. not as good for higher-end/AAA games but that's what ROG Xbox Ally X is for. W console for its price.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as gift for my mom to play the Sims with mods and it run great!!
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 4 out of 5 stars
Rog xbox ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It plays all of the games that I won, especially multiplayer
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 5 out of 5 stars
Truly inpeccable.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Truly incredible device. Growing up I used to play on an N64 toaster. My younger self would give anything to have something like this.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 3 out of 5 stars
If you have the patience to set up…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the original ROG Ally in the past and unfortunately this system has been much more “clunky” than the original. The OS is not easy to navigate and I spent over an hour just trying to get logged in and download a single game. The on screen keyboard is also finicky and doesn’t always appear when you need it to. Overall, I got so frustrated that I’ve decided to return it and stick with the original ROG Ally.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alex,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the frustration you encountered with the operating system, login process, and on‑screen keyboard functionality. We understand how important ease of use is, and we regret that this device did not meet your expectations compared to the original ROG Ally.
Your feedback is greatly appreciated and will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Game on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love the ergonomics and the way the programs are set up
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Check it out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it as a double compatible device the i like the computer part more
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Superknight82,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510034235-0030) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Excellent purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this handheld console. It's sometimes gets a little glitchy but I believe that might be user error with how many games I have downloaded to the console storage
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 5 out of 5 stars
Best offer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service an item was in good condition
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 4 out of 5 stars
Okay product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product but struggle with certain AAA games plus the layout is stuttery.get the X
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 5 out of 5 stars
Won me over
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gadget.works well with good battery life!!!!
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friendRated 5 out of 5 stars
XOBOX/PC Handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the product to the delivery…everything was absolutely perfect! My son is in the USN and it needed to be there before he deployed. All around EPIC service! Thank you again!! ♥️
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD - Windows
I would recommend this to a friend






























