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Customer reviews

Rating 4.3 out of 5 stars with 608 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 608 reviews
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the ROG Xbox Ally. Runs a good amount of emulations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ally x review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs games except heavy titles like dark souls. My only issue is that out of the box the resolution is set to low and graphics for the system are set to low so you have to change them before you actually play games. Unless you change you will be playing without ai upscaling for better frame rates and lower resolution And it's running a low power mode.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear BernardinoV,

      Thank you for sharing your experience with the ROG Xbox Ally. We are pleased to hear it runs most games well, and we sincerely apologize for the inconvenience caused by the default resolution, graphics settings, and low power mode. Your feedback is appreciated and will be passed to our product team for review.

      To optimize your gaming experience, we recommend following the steps outlined in our FAQ guide linked below.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0024" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased. Didn't allow media to cause me to not get one. Enjoyikg it just like my console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for basic games. works well for smaller games that dont take a lot to run.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, not what i was lookinh for but runs some lower end games like a champ and decent battery life. Just dont try and run anything insane on it. Ultimately not for me but still a solid product

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Chan,

      Thank you for sharing your experience with the ROG Xbox Ally. We appreciate your honest feedback regarding its performance, battery life, and the limitations you encountered with more demanding games. Your input is valuable and will be passed along to our product team for review. We sincerely apologize for any inconvenience this has caused.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0057" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Rog Ally 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works and plays like a dream. I play steam on it any time I can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Travel Gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a Trip to So. Korea and Japan. Great Size and weight to travel with

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing game

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very nice product great sound quality rhe picture quality is amazing very nice game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BANGGGGG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good console, plays Steam games nicely. okay battery life, good enough for mid-range/lower-end games. not as good for higher-end/AAA games but that's what ROG Xbox Ally X is for. W console for its price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as gift for my mom to play the Sims with mods and it run great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog xbox ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It plays all of the games that I won, especially multiplayer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly inpeccable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly incredible device. Growing up I used to play on an N64 toaster. My younger self would give anything to have something like this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If you have the patience to set up…

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the original ROG Ally in the past and unfortunately this system has been much more “clunky” than the original. The OS is not easy to navigate and I spent over an hour just trying to get logged in and download a single game. The on screen keyboard is also finicky and doesn’t always appear when you need it to. Overall, I got so frustrated that I’ve decided to return it and stick with the original ROG Ally.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Alex,

      Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the frustration you encountered with the operating system, login process, and on‑screen keyboard functionality. We understand how important ease of use is, and we regret that this device did not meet your expectations compared to the original ROG Ally.

      Your feedback is greatly appreciated and will be passed along to our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Game on

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love the ergonomics and the way the programs are set up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Check it out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it as a double compatible device the i like the computer part more

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Superknight82,
      Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510034235-0030) for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky,
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this handheld console. It's sometimes gets a little glitchy but I believe that might be user error with how many games I have downloaded to the console storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best offer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service an item was in good condition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product but struggle with certain AAA games plus the layout is stuttery.get the X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Won me over

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gadget.works well with good battery life!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XOBOX/PC Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the product to the delivery…everything was absolutely perfect! My son is in the USN and it needed to be there before he deployed. All around EPIC service! Thank you again!! ♥️

    I would recommend this to a friend