Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 12161735
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
XOBOX/PC Handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the product to the delivery…everything was absolutely perfect! My son is in the USN and it needed to be there before he deployed. All around EPIC service! Thank you again!! ♥️
I would recommend this to a friendOkay system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper model. While the speakers are great the gameplay is not. Had trouble loading certain games and the screen quality isn’t what I expected. Returned for the higher model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MichelleM,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the gameplay and screen quality did not meet your expectations, despite your satisfaction with the speakers. We recognize how important overall performance is, and we regret any inconvenience this situation may have caused.
We understand that you have chosen to return the device in favor of the higher version, and we want to assure you that your feedback will be shared with our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0055" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
He Loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a Christmas gift for my boyfriend he loves to play Call of Duty on the go so this was perfect! He loves it and uses it as a pastime when he has downtime at work.
I would recommend this to a friendThe rogue out boxes the steamdeck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves the rogue ally xbox Me and my and son analyzed and compared wth steam deck the was certain pluses that put it oover the top.
I would recommend this to a friendBest purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can play pc games amd xbox games! Some pc games do require a keyboard and mouse. I just got small ones that have type c cords to plug in!
I would recommend this to a friendAwesome handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downloaded games I can’t play on Xbox and downloaded games I can’t play on steam on Xbox. It a great handheld console
I would recommend this to a friendNot emough power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor in this is its biggest downfall. I tried playing arc raiders and even on low settings it couldnt muster good frame rates. I ended up returning for the x model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Slayer5679,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the processor performance did not meet your expectations, particularly with demanding titles such as Arc Raiders. We understand how disappointing it can be when a device does not deliver the gaming experience you were hoping for, and we regret that this led you to return the unit in favor of the X model.
Your feedback is very valuable to us, and we will ensure it is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0052" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome system works great and fun to use and travels with you
I would recommend this to a friendRog xbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run smootvlove it but i rather wait fot the X Model its aviable. I think it eill be better.
I would recommend this to a friendawsome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after macroing my buttons doing jumping puzzles in gw has never been easier, love this rog
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I play it almost every day does just what i need it to!
I would recommend this to a friendBEST HANDHELD EVER!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, Game Pass has 1000s of titles. Controls are smooth and this seamlessly integrates with everything.
I would recommend this to a friendPerformance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was honestly great just the performance was really underwhelming
I would recommend this to a friendLove it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, their are a few games it has trouble running but this is the cheaper version of the better one. Still love it but will definitely get the Xbox rog ally x soon.
I would recommend this to a friendxbox in your hand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sleek looking, lightweight, intuitive and my son loves it
I would recommend this to a friendOk but not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thought of this handheld is good... But the ability for this handheld to play moderate games is not good at all... 25 to 30 fps on a lot of games... I ended up returning it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HunterM,
Thank you for sharing your feedback regarding the ROG Xbox Ally. We are pleased to hear that you found the concept of the handheld appealing. However, we sincerely apologize that the performance did not meet your expectations, particularly with moderate games running at 25–30 FPS, which ultimately led to your decision to return the device.
Your feedback is highly valuable, and we will ensure it is communicated to our product team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0049" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful hand-held console for moderate gaming. It identifies as a PC, but has Xbox integrated within it, which makes it really user-friendly.
I would recommend this to a friendGood overall but lacking in some area
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good hand held console, it runs smaller games perfectly fine. Would be better if the GPU was a higher quality and if it had more memory.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear ThaForgotten,
Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear that you find it to be a good handheld console and that it runs smaller games perfectly fine. We sincerely apologize, however, that the GPU quality and memory capacity did not meet your expectations.
Your feedback is highly appreciated, and we will ensure it is passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0054" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Xbox Portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this gift for my little cousin and they loved every bit of it.
I would recommend this to a friendMy boyfriend loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend absolutely loves it. Loves the speaker placements and the back triggers.
I would recommend this to a friend