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Customer Ratings & Reviews

$594.99
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Comp. Value: $599.99

Customer reviews

Rating 4.2 out of 5 stars with 476 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 476 reviews
  • Rated 5 out of 5 stars

    Pc gaming must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming device, best part full pc at hand. For the price its great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Xbox Ally - 512gb

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on release date! That was fantastic. The device it’s self is great, I have not complaints. I can actually use my Xbox headset to connect via voice chat without having to use wired connection, even connects to my shockz! I love it. Plays AAA games perfect, minor lag in cloud play, doesn’t not get hot like the Ally 7’s do. Battery Life is amazing, I have not run it dead playing COD yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Handles, to the screen, to the graphics! Great purchase

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    average handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good pc handheld but if you are an avid gamer of XBOX titles it is not the best handheld. The download time for the game is very long and I cant even play all of the games I own on my Xbox unless they have a pc version. I love halo and it runs very well on the ROG XBOX ally but if you didnt like this game this handheld would not be for you.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear LukasR,

      We truly regret any disappointment or inconvenience you've experienced regarding game accessibility. We understand the frustration when certain titles aren't available as expected. Your feedback is invaluable, and we'll ensure it's directly shared with our product development teams for continuous improvement. Regarding Xbox Game Pass, it's important to note that for a game to be playable across different devices, it must specifically support the 'Xbox Play Anywhere' feature. You can usually verify this designation on the game's store page. If you have further questions or need assistance checking specific game compatibility, please contact me directly at customerloyalty@asus.com. Kindly include a link to this post for reference, and I'll be happy to assist.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 5 out of 5 stars

    Outdtanding craftsmanshop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly like the fact its easy to use! Also, it takes handhelds to the next level! By far the best purchase I’ve made!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good on a discount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, might not be the full Xbox everyone wanted, but I think being able to play steam games is even better than that. I would only buy if it’s on the 489$ discount though, otherwise get a leigon go s or steam deck.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rog Ally Z2a

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's pretty great! Definitely going to take some time for all the updates, but very useful for portable gaming. I've played palworld so far mostly (on steam and on Xbox). Runs well. You will probably want to buy one of the power/dock stations if you plan on playing on a TV or monitor or if you want to plug in mouse/keyboard. Got it on sale for 500, definitely worth it, I think the full price would be a little much though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has about the same power as a steam deck. It plays most games on steam. Not bad i guess.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but really cool system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is a great present for my 11 year old! I do think the price is steep but he requested it for Christmas and loves it! It’s a nice way for him to take his games between his households. He would recommend 5/5!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ROG Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing piece of equipment. It's fast, I can play anywhere, and it was affordable!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad. I think they put more work into the X version. The buttons are clunky and the X gets randomly stuck since day one. I'm not a Xbox user so the Xbox game thing just gets in the way. I do enjoy the ease of use and that Steam games run fairly decent on it. Just remember not all pc games are compatible with a controller and may not be the best for someone who has non-compatible games.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Kate,

      Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the device did not fully meet your expectations. We acknowledge your observation that the X version may appear to have received greater refinement, and we regret the issues you experienced with the buttons feeling clunky and and the X button sticking since the first day of use.

      We also acknowledge your feedback regarding the Xbox integration, controller compatibility, and your positive note on the ease of use and performance with Steam games. Your insights are very important to us, and we will ensure that this feedback is passed along to our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0044" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend this for any style of gamer. I wanted this handheld for the many times I want to play a game but can't be in my cave on my Xbox and it delivers that. It also allows me to experience the steam side of gaming which I never thought would happen because I wasn't a PC gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun works as a pc and a xbox great for travelers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a PC gamer first and also enjoy Xbox play anywhere titles and Xbox games pass ultimate, this gaming handheld is a great purchase. Is PC but also has the console feel to it when you are using bid screen mode or the Asus Armory feature. There is a bunch of You Tube tutorials rhat are really easy to follow. Recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that I can play my Xbox games on the go. Stays charge for decent amount of time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome but meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it should’ve brought the X. It does what you want it to do but Games are so big these days that extra space is needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    XBOX ROG ALLY X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good system to have if your getting into heldhelds i definitely think the price could be a bit on the lower end close to 499-530 but it’s not a bad piece or equipment if you know that you’re looking for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Street fighter size ally rog

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well I went in two get the ally roh and let me tell you I don't regret buying the system one bit but the best part about this that even after purchase when product dropped price best buy still three weeks after they honered my price match and I got 120 back in my account thanks the product itaelf is flawless in every way

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only thing apps like ps remote play require a controller plugged in. Needs more storage. It’s basically a handheld pc. Convenient if you have wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as intended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that i have ease of use for my games and that its portable so i can game anywhere, it supports AAA titles too so i can play games with friends even when im not at home, a great peice of gaming equipment for a true gaming enthusiast

    I would recommend this to a friend