Customer Ratings & Reviews

I love this device it works super fast while gaming and it's convenient for traveling five star review.

I've bought Asus products almost exclusively for my personal computing and gaming needs. My partner needed something a bit lighter weight than a laptop but capable of playing games with me. So far the Xbox Ally, even the lower aspect version, has played every game we've wanted from Terraria to Enshrouded. The only real issues we've ran into have been with software not designed for this form factor rather than issues with the Ally itself.

Received this a few days ago and it is a game-changer, especially as a newer parent. I am not tied down to a desk or a tv to play games. The battery is pretty remarkable and lasts around 2 hours when the performance settings are set to “Turbo” to provide 20W of power delivery. Full screen gaming experience makes this feel like a console, while having the capability to play not only Xbox games, but also Steam and Battle.net. Armory Crates makes access to these platforms simple.

Runs most games but not all but it can run mostly everything at low settings

I can play Dark Souls on my lunch break at work! Runs pretty well on older games. Newer games require a few graphical adjustments but overall playable. Besides, 30fps on a small screen doesnt look so bad. Overall happy with the controller potion on the device. Its definitely built with big hands in mind. I think its too pricey for what you get, though. A Steam Deck is more worth it than this device. Similar performance, less windows bloat, for less. I only bought this for the Xbox Controller form factor. Otherwise, Steam Deck it is. Out of the box storage is also far too low.

Have had plenty of handhelds but this one is it! Better than steam deck, switch 1&2, and android emulator

I got this fully expecting to need to return it because of subpar, or just flat out bad performance. To my surprise this handheld is actually decently powerful, you can fiddle with the power/graphic settings to play modern games at 30 fps, or in the case of older titles, say pre 2020, you can play many of them at max graphical settings locked at 60 fps. It's an all around decent experience even if the price tag is a tad on the high side.

Just got the ASUS ROG Ally from Best Buy. Really impressed with the performance and smooth screen. It’s like having a portable gaming PC. Battery life could be better, but overall it’s great.

Honestly, it was quite a good experience as a person who never used a handheld before. I've seen other ones that performs better or optimized well despite its lower prices like the steam deck. But considering the current situation with the steam decks being out of stock, I think this handheld is an excellent choice especially when it is on sale. The performance wasn't so bad overall(although don't get too much expectation since it is apparently a downgrade version of the X model) and while it has some cons such as constant Windows updates etc, the comfortable grip is what makes this feeling of holding it much more compelling. The screen was also bigger than I thought as well.

I'm new to PC handhelds so I have no reference to what's better or worst. I'm enjoying it for what it is, playing games on the go or in bed. It's really comfortable to hold and pretty much playall my smaller games navtively on it. Games like cyberpunk or call of duty I would just cloud stream them. Cloud streaming is getting really good, I can't the difference most of the time. I think the price is not great and I get it's a mini PC but most are buying this just for gaming. I think 400 to 450 should be the max price.

I purchased for excellent price. Loads of fun and very well made. Has great graphics and can be hooked up to your TV. And also can use Xbox controller highly recommend. Thanks

Product is great like an xbox in my hand build quality is excellent multi tasking is great as well. The staff at the woodmoore town center was great made my purchase easy and fast.

I’ve been playing with it for a few days now and I’m extremely happy with the purchase. The one issue to a degree is that since it runs Windows, you are going to experience typical annoying things. I ran updates through the Xbox app, then through windows itself, MyAsus and Armoury Crate. Of course the MCU update in Armoury Crate didn’t want to install. Annoying but the unit works great otherwise. Maybe the next MCU update will decide to install.

Got this for my son to play some different PC games on. Basically it's a PC with all the flexibility of a PC. I would recommend for someone who travels and enjoys gaming. But it is not a full blown gaming council there are some performance drawbacks.

Fun while it works. My biggest complaints are that you have to check in when you start up a game so that your saves sync. Game crashes and you’re on a plane? Too bad… also it locks you into the audio output when you start the game- headphones plugged in works on start but if you unplug and go back to the game while it’s still up no audio- vise versa if you start with speakers and then plug in headphones… no audio through headphones. Why am I talking about physical headphones you ask? Because Bluetooth is broken in it- it’s a known issue. Another known issue is that it will get crazy hot- like I burnt my hand hot on an airplane because the power button isn’t default set to sleep- another known issue that you have to go in and readjust. And the last straw as I’ve really been trying to make it work is that it crashes. I’m trying to play this on planes and when offline for brief moments of relaxation while traveling and don’t want to spend that time tinkering to get an expensive piece of tech to work…

This is wonderful. Yes intial set up and updates can take a bit but once you're up and running this is fantastic. Love it.

I love this handheld. It functions well, though some of the buttons aren't as intuitive. The only complaint (which really isn't a complaint given the price point) is offline gaming. I use this when I fly and it works great for most games, but the lack of offline support at times is frustrating for Xbox titles. Steam titles do really well but don't expect it to rival some of the more powerful (and costly) systems out there. Overall I'd highly recommend if you like to play 2.5D or indie titles or just some fun gaming when you are traveling.

When we opened it and tried to set it up, it gave the option to select the language. We tried to select English multiple times, but the machine was stuck in French. I had bought the machine brand new and it seemed to be region locked. It was almost 3 weeks before we were able to even use it. I had to bring it back up to Best Buy and ask if other people were having this problem and they told me they were unaware of it. geek squad did end up fixing it for me for free however they said that they should have charged me which I think is crazy since I bought it brand new and it didn’t work correctly. Now that it is in English, it is working correctly. Obviously the storage isn’t as great as the black device but that is OK. It does the job.

Runs my windows games easily without requiring extra setup or workarounds. Great battery life. The new windows handheld mode has worked seamlessly so desktop is not necessary. Exceeded my expectations!

with Gamepass, and access to Epic Games and Steam library, i can now play PC games conveniently from my desk at work, on my couch, or wherever. game changer for me, to finally play Spider-Man 2 without buying a PS5, and any of my other PC games, not bound to my computer. comfy for long play sessions, due to the built in xbox gamepad, this baby rocks! sure, the black version is more highly powered, but this one hit all my needs for a way more affordable price.