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Customer Ratings & Reviews

$594.99
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Comp. Value: $599.99

Customer reviews

Rating 4.2 out of 5 stars with 476 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

82%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 476 reviews
  • Rated 3 out of 5 stars

    Under Powered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to use with very good battery life. Due to an under powered chip games require tinkering to get good performance.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear QualonP,

      Thank you for sharing your experience with the ROG Xbox Ally. We are glad to hear that you find the device comfortable to use and that the battery life has been very good. We sincerely apologize, however, for any inconvenience you have encountered with game performance due to the chip’s limitations and the need for additional adjustments.

      Your feedback is very valuable to us, and we will ensure that it is passed along to our product team for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great Handheld PC !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for gaming on the go with or without wifi. mostly playing xbox/steam/emulation games with occasional web browsing and youtube. Picture quality is great. the screen brightness was probably the most noticeable 10/10 in the sun gaming. all in all pretty happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great performance and flexibility literally you can play anywhere

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing and what was expected from a handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a couple months ago and I absolutely enjoy it. I use it almsot everyday to its full potential runs all the games i want and to what i expect. 10/10 purchase for me for a handheld

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Honest review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I manage my games and watch streaming services. An amazing device for on the go game, and it is even capable of connecting to a larger display.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The X Shmorg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great little device. Its main issue is the hurdle of navigating windows. If you debloat the system, your frames will improve by a decent margin.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Thoughts on the ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay so this isn't bad. Me coming from the steam deck which seems to be a lot simpler. I was a little overwhelmed. Even now I am. I'm getting the hang of it it's not an Xbox coming straight out of the box it takes sometime. Overall it's pretty cool having all of my PC games in one section the armory crate is cool but there's some little problems here and there I don't like.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Gordon,

      Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear that you find it enjoyable to have all of your PC games accessible in one place and that you appreciate features like Armory Crate. We sincerely apologize, however, for any frustration caused by the initial learning curve and the issues you’ve noticed.

      Please be assured that your feedback will be passed along to our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    It's Awesome Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Rog Ally came in prestige condition looking like it was new!! I got it before Christmas and my son loves it! It came in the original packaging for a decent price!! This thing is a computer for the hands!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog Xbox ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rog Xbox ally is a great handheld PC the new xbox full screen is great the battery life is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote play a plus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase I was hesitant to wait for the X version as I got this right at launch day but I am very happy and satisfied with it. I can remotely connect to my home xbox without any issues and play remotely anytime anywhere. This is a big plus for me all games run smoothly is ergonomic good grip good screen size over all 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the steam deck in everyway. I’ve used windows, cachy, and steamos they all work great on it. Only wish it came with a case like the Deck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy has the best deal on this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rocks. I shopped around of who had the best deal on this and it was best buy. The cold winters day of being stuck inside are now filled with fun for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a student that doesn’t have much time to sit down and play games. This lets me get back into doing that. I’m very pleased with it. The only thing I would recommend is a micro sd card as storage fills up quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely Worth buying

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! This is my first handheld since a gameboy. Gaming has came a long way and this device is the icing in the cake

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but not for AAA Games

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the money go for the X. Could be better, I upgraded the drive to a 2Tb M2 I had laying around and downloaded a lot of older games. It's not great for AAA games as it's weak running at 1080p but the hardware is great and works just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent handheld top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about the Xbox Ally fast silky smooth and it has handled every AAA game thrown at it so far. This is so comfortable to hold and play games on great overall experience. You can't go wrong for the price. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steven black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system exceeded all my expectations! Really smooth graphics and the interface between steam and xbox is very smooth as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ROG xbox ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very decent handheld don't get me wrong. You can actually play most of the games on it. I would definitely suggest it to people who want play games like silk song or resident evil or other similar games. The problem comes when it tries to play latest games and it doesn’t feel future proof. If you already have a gaming pc this doesn’t give you that play that game from anywhere kind of a vibe just yet. Maybe we need to wait another generation.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rkr8,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2512000301-0001] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Rated 4 out of 5 stars

    Great for Dads

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has met all my expectations. It will run my favorite Xbox games with some minor drops in frame rate. I truly enjoy being able to game while my daughter watches her kids shows. Would recommend to any parent in a similar situation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price . Easy switch between xbox console mode to PC games

    I would recommend this to a friend