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Customer Ratings & Reviews

$499.99
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Comp. Value: $599.99
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Customer reviews

Rating 4.2 out of 5 stars with 470 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers admire the ROG Xbox Ally for its powerful performance, making it a capable little PC, and its portability, enhanced by great tweaks. The device also boasts a premium screen quality and a smooth 120Hz refresh rate. While the battery life and quiet fan noise are appreciated, some customers express a desire for a larger storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 470 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you travel a lot this is a great gift easy to move around

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect graphics and nice design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for me and can play all kinds of game without any problem. Kudos for this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping at Best Buy is the best in service and warranty Xbox Console is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Alley

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like just dont play it alot but is prett Cool i would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Solid Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it cost a little less, but other than that I think this is a very solid handheld. It's comfortable to hold, it plays most games well, the screen is 1080p 16:9 so you won't have any annoying black bars in games like some other PC handhelds and the SSD is super easy to upgrade unlike some other PC handhelds.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Goodnand convenient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, its vwry good and convenient because its portable

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect gamer gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cool and easy to use , my favorite part was it being touchscreen !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has about the same power as a steam deck. It plays most games on steam. Not bad i guess.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Gaming hand held

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gaming kon the go is easy . Quick gift for my son. I'm sure he will love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Rules

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this. The 3 months of premiem was appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice! Great Success!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this not expecting it to have the same processing speed as the xbox x or a PC and so I was very pleasantly surprised and feel like it works great. It is technically a windows computer that runs with an xbox interface but that didn't bother me. For a somewhat casual gamer I thought this was an awesome purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    surprisingly easy to use and esy to carry around with you

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother loves his rog xbox ally hasn't stopped using since he purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the rog ally

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the rog ally , it’s got great quality , it feels comfortable when playing in ur hands , great sound, I love that you don’t have to buy physical games , so it lowers the storage of them ,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the X instead. Struggles to run most games.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exceedingly ok. Not worth using without the charging cord plugged for most things so that can be rather limiting. On the go for things like Hades 2 it works great. Any game for intensive than that is a no go. My big regret is not taking it back and getting the Ally X instead before the 14 day window ran out. But now I am stuck with the darn thing.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JacobI,

      Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear it performs well for lighter titles such as Hades 2, but we sincerely apologize for the limitations you’ve encountered with battery life and performance in more demanding games. We understand how frustrating this can be and regret the inconvenience it has caused.

      To help improve gaming performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after these steps, we recommend contacting our support team at  https://www.asus.com/us/support/callus/ so we can assist further.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0045" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience: https://www.asus.com/support/faq/1046445/
      [Windows 11/10] Troubleshooting - Short Battery Life (Rapid Battery Drain):  https://www.asus.com/support/faq/1043914/ Asus

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Loving the ROG Xbox Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Handheld, I love xbox and now I get the best of both worlds

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! My kids love it I will buy another again

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Xbox Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, remote gaming works very well on Xbox. Steam also works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quaily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to use and hold, Works great for my needs

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox rog ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great like new very happy qith the condition

    I would recommend this to a friend