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Customer Ratings & Reviews

$499.99
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Comp. Value: $599.99
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Customer reviews

Rating 4.2 out of 5 stars with 471 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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82%would recommend to a friend

Customers are saying

Customers admire the ROG Xbox Ally for its powerful performance, making it a capable little PC, and its portability, enhanced by great tweaks. The device also boasts a premium screen quality and a smooth 120Hz refresh rate. While the battery life and quiet fan noise are appreciated, some customers express a desire for a larger storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 471 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it but wish i got the newer one. For fps and screen playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus rog xbox ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best holiday purchase for gamers on the go that utilize steam and xbox.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok gaming handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox handheld is ok. I wish the handheld game with more storage built into in for the price on the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Great for on the go travel. Wish I would’ve got it sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    13 year old son loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves the games, the quality of the picture on the screen, and the ability to play it on the TV. New favorite toy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not What I Expected for Modern Games

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t usually write reviews, but this one feels worth sharing. I bought the ROG Xbox Ally looking for an alternative to play my game library without feeling like I was using a laptop. Unfortunately, I was really disappointed when I realized that some games don’t run well at all. A clear example is Fortnite — the experience was honestly pretty bad. If you’re a casual gamer and mostly play older-generation games (PS3 or Xbox 360–level), this device might make sense for you. But if you’re looking for something more powerful, I’d strongly recommend looking at other options. I ended up switching to the ROG Ally X (the black one), and that was the right move for me.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Angel B,

      Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the gaming performance did not meet your expectations, particularly with titles like Fortnite. We understand how disappointing this can be, and we regret the inconvenience it has caused.

      We are glad to hear that switching to the ROG Ally X provided a better experience for you and your feedback regarding performance and overall software experience will be passed along to our product team for further evaluation.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2511007396-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 3 out of 5 stars

    I dont recomend it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give a 3 start for these that think this is a xbox you are very wrong i would recomend get the xbox rog ally x . This rog ally couldn't run some ps2 game like hitman blood and money and thats a old game dont waste your money in this one xbox rog ally

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear FelixS,

      Thank you for sharing your experience with the ROG Xbox Ally. We’re sorry to hear that the device felt slow and was unable to run certain games as expected, and we apologize for the disappointment this has caused. Your feedback is appreciated and will be passed along to our product team for review, as it helps us improve compatibility and overall user experience.

      To help optimize your gaming experience, we recommend following the steps outlined in our FAQ guide linked below.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0028" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Rated 5 out of 5 stars

    Rog X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast operating system. Very responsive and user friendly love my new device I would definitely recommend this device to my friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas ‘25

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my boyfriend, there entire 2k group went crazy. My thoughts “have a good day at work boo.”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ally 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG Xbox Ally gives you seamless experience across Xbox Game Pass, Steam, Epic Games. grips keep you comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ally rog

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how you can play games you where only able to play on desktop or laptop it has changed my whole gaming experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love but needs work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this mine very much runs most of my games just wise for more optimization on games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld PC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Exactly what I was expecting and more. It’s a great portable pc for indie games and some AAA titles. May not play the newest games when it comes to AAA, but not what I got it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas Gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife as an early Christmas present. We go back and forth on playing it and love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it and got the x and love it It my favorite

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    $600?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little overpriced imo. They used cheaper hardware so the battery could last longer, but at the cost of performance. Still a solid handheld.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear APIs,

      Thank you for sharing your feedback on the ROG Xbox Ally. We sincerely apologize that the product did not meet your expectations regarding pricing, hardware choices, and performance balance. While we are glad to hear you found it to be a solid handheld overall, we regret any dissatisfaction caused by the design decisions made to optimize battery life.

      Your comments on cost, hardware configuration, and battery performance are highly valuable, and we will ensure they are forwarded to our product development team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0043" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    My Purchase at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my brother and came to see him a few days later and he was playing it so I assume he likes it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device, it runs games very well. The more demanding games may require you to lower some graphic settings but this is a great handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a great time with my Xbox rog ally, the controller grip is really comfortable for long play times. I highly recommend this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grand daughter loves it.. has lots of features including Microsoft

    I would recommend this to a friend