Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.2 out of 5 stars
- Storage Capacity
Rating 4.0 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the ROG Xbox Ally for its powerful performance, making it a capable little PC, and its portability, enhanced by great tweaks. The device also boasts a premium screen quality and a smooth 120Hz refresh rate. While the battery life and quiet fan noise are appreciated, some customers express a desire for a larger storage capacity.
This summary was generated by AI based on customer reviews.
Beginner friendly
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good device for its price and really good for beginners in the pc industry.
I would recommend this to a friendXbox rally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great help, and fast service. Definitely recommend
I would recommend this to a friendASUS ROG Ally X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good response time and accessibility. Does require a bit of setup if you have custom keybinds.
I would recommend this to a friendGreat handheld gaming systems!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent for handheld gaming and continuing to play xbox games on the go. Great product!
I would recommend this to a friendChristmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband was so impressed and loved it. Got it as a Christmas gift
I would recommend this to a friendrog ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice item when it works ,but windows has lots of glitch
I would recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent machine just not for me. If you only have a couple games you play at a time or no system at home this could be great. I purchashed this mainly for mobile gaming and unfortunetly it doesnt work well without internet. Even games downloaded on the system take 10 minutes to open, compared to opening a cloud game on wifi only took about 1 minute 30 seconds. It doesnt make sense to me gow cloud games run better then installed ones off network.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Joshua M,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the issues you encountered, including the delays when opening downloaded games offline, the reliance on internet connectivity for smoother performance, and the frustration that cloud games seemed to run faster than installed ones. We regret that this led to you returning the product.
Your feedback is very important to us, and we will ensure that your comments are passed along to our product and quality assurance teams for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2511007396-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Get the black one!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the black one. The performance difference is significant and this one is not future-proof since it doesn't even play some current games well. Yes, it's significantly cheaper than the black one - but the black one doesn't disappoint.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Eric N,
Thank you for sharing your thoughts on the ROG Xbox Ally. We appreciate your feedback and understand your concerns regarding performance and future compatibility. We're glad to hear that you found value in the black variant and that it met your expectations. Your feedback is appreciated and will be passed to our product team.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0003" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
It’s alright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay not great can get you by when you on the go.
I would recommend this to a friendGreat option for a handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great little console PC.easy to setup, tons of games available
I would recommend this to a friendXbox rog ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buttons just stop working for whatever reasons, wasn't able to get it to work.
No, I would not recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great experience for someone or anybody getting into handheld gaming. It is more of a PC more than a console, but you get more than your bargaining for.
I would recommend this to a friendaverage handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good pc handheld but if you are an avid gamer of XBOX titles it is not the best handheld. The download time for the game is very long and I cant even play all of the games I own on my Xbox unless they have a pc version. I love halo and it runs very well on the ROG XBOX ally but if you didnt like this game this handheld would not be for you.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LukasR,
We truly regret any disappointment or inconvenience you've experienced regarding game accessibility. We understand the frustration when certain titles aren't available as expected. Your feedback is invaluable, and we'll ensure it's directly shared with our product development teams for continuous improvement. Regarding Xbox Game Pass, it's important to note that for a game to be playable across different devices, it must specifically support the 'Xbox Play Anywhere' feature. You can usually verify this designation on the game's store page. If you have further questions or need assistance checking specific game compatibility, please contact me directly at customerloyalty@asus.com. Kindly include a link to this post for reference, and I'll be happy to assist.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
ROG Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been great so far. Can play so many more games.
I would recommend this to a friendUser experience isnt great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it has impressive hardware, the user experience compared to the steam deck is extremely lacking. Even though this is branded as Xbox and should have had Microsoft support, it simply feels like windows on a tiny screen. It hasnt been optimized for the form factor at all. This starts at the login screen, where the finger print reader suddenly stopped working, and extends to launching games that don’t know youre on a handheld device even though they work perfectly on steam deck.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear John,
Thank you for sharing your experience with the ASUS ROG Xbox Ally. We are sorry to learn that, despite the impressive hardware, the overall user experience did not meet your expectations compared to other handheld devices. We sincerely apologize for the inconvenience caused by the fingerprint reader issue and the lack of optimization for the handheld form factor, which ultimately impacted your ability to enjoy games smoothly. Your feedback will be passed along to our product team for further review.
To help optimize your gaming experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2511007396-0011" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
X BOX ALLY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a wonderful game! Made a great gift and kept my son entertained for hours.
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing and easy to set up and use.cant stop playing on it
I would recommend this to a friendOne ecstatic boy on ChristMAs morning
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son and his cousins absolutely loved playing with it on Christmas morning.
I would recommend this to a friendXbox ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid handheld but streaming games is trash, too much lag.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice handheld PC gaming machine that can also play your Xbox games as well.
I would recommend this to a friend