Customers admire the ROG Xbox Ally for its powerful performance, making it a capable little PC, and its portability, enhanced by great tweaks. The device also boasts a premium screen quality and a smooth 120Hz refresh rate. While the battery life and quiet fan noise are appreciated, some customers express a desire for a larger storage capacity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 408 reviews
Pros mentioned:
Overall performance, Screen quality
Rated 5 out of 5 stars
Excellent product and customer service.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Product is great like an xbox in my hand build quality is excellent multi tasking is great as well. The staff at the woodmoore town center was great made my purchase easy and fast.
I would recommend this to a friend
Pros mentioned:
Overall performance
Cons mentioned:
Setup process
Rated 5 out of 5 stars
Love it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is wonderful. Yes intial set up and updates can take a bit but once you're up and running this is fantastic. Love it.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 4 out of 5 stars
Great with only minor issues
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been playing with it for a few days now and I’m extremely happy with the purchase. The one issue to a degree is that since it runs Windows, you are going to experience typical annoying things. I ran updates through the Xbox app, then through windows itself, MyAsus and Armoury Crate. Of course the MCU update in Armoury Crate didn’t want to install. Annoying but the unit works great otherwise. Maybe the next MCU update will decide to install.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Handheld PC with Xbox perks
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This reviewer received promo considerations or sweepstakes entry for writing a review.
with Gamepass, and access to Epic Games and Steam library, i can now play PC games conveniently from my desk at work, on my couch, or wherever.
game changer for me, to finally play Spider-Man 2 without buying a PS5, and any of my other PC games, not bound to my computer.
comfy for long play sessions, due to the built in xbox gamepad, this baby rocks!
sure, the black version is more highly powered, but this one hit all my needs for a way more affordable price.
I would recommend this to a friend
Rated 3 out of 5 stars
Open Box Excellent is a lie
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The product itself is fine, my only complaints are with best buys open box policy. I got an open box excellent product, which should contain all parts and function normally. Mine did not contain a charger and the finger print sensor does not work. I contacted support and was told to call the store. I tried to call the store and got no where. Like I said, the product is great and I enjoy it, I just wish I actually received what I paid for.
I would recommend this to a friend
Brand response from ASUS Answers
Posted .
Dear EliseM,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the inconvenience you encountered with your open box purchase, including the missing charger and fingerprint sensor issue. We understand how frustrating this must have been when expecting an “excellent condition” product.
While ASUS does not handle direct sales or refunds for purchases made through Best Buy, please be assured that your feedback will be passed along to the appropriate team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at [email protected] and include the case number "N2510034235-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards, Chantae ASUS Customer Loyalty US Support
Pros mentioned:
Battery life, Overall performance
Rated 5 out of 5 stars
Excellent windows handheld
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Runs my windows games easily without requiring extra setup or workarounds. Great battery life. The new windows handheld mode has worked seamlessly so desktop is not necessary. Exceeded my expectations!
I would recommend this to a friend
Pros mentioned:
Comfort
Rated 4 out of 5 stars
Not Bad
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I really liked it but it was not ready for prime time. It was comfrotable , astectically pleasing and not that difficult to set up ( although it was a lengthy process ). Also I feel like it was 150-$200 too expensive for what it delivered in performance . Returned it but plan on buy the Ally X version.
No, I would not recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
Pc gaming must have!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great gaming device, best part full pc at hand. For the price its great!
I would recommend this to a friend
Pros mentioned:
Overall performance, Screen quality
Rated 5 out of 5 stars
Handheld
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product!! Handles, to the screen, to the graphics! Great purchase
I would recommend this to a friend
Pros mentioned:
Battery life
Rated 5 out of 5 stars
ROG Xbox Ally - 512gb
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Arrived on release date! That was fantastic. The device it’s self is great, I have not complaints. I can actually use my Xbox headset to connect via voice chat without having to use wired connection, even connects to my shockz! I love it. Plays AAA games perfect, minor lag in cloud play, doesn’t not get hot like the Ally 7’s do. Battery Life is amazing, I have not run it dead playing COD yet.
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
Outdtanding craftsmanshop
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I mostly like the fact its easy to use! Also, it takes handhelds to the next level! By far the best purchase I’ve made!
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Great Purchase
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely recommend this for any style of gamer. I wanted this handheld for the many times I want to play a game but can't be in my cave on my Xbox and it delivers that. It also allows me to experience the steam side of gaming which I never thought would happen because I wasn't a PC gamer.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 4 out of 5 stars
Expensive but really cool system
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I think this is a great present for my 11 year old! I do think the price is steep but he requested it for Christmas and loves it! It’s a nice way for him to take his games between his households. He would recommend 5/5!!
I would recommend this to a friend
Pros mentioned:
Overall performance, Portability
Rated 5 out of 5 stars
Xbox ROG Ally
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an amazing piece of equipment. It's fast, I can play anywhere, and it was affordable!
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Great Device
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you are a PC gamer first and also enjoy Xbox play anywhere titles and Xbox games pass ultimate, this gaming handheld is a great purchase. Is PC but also has the console feel to it when you are using bid screen mode or the Asus Armory feature. There is a bunch of You Tube tutorials rhat are really easy to follow. Recommended!
I would recommend this to a friend
Cons mentioned:
Storage capacity
Rated 4 out of 5 stars
Good product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Only thing apps like ps remote play require a controller plugged in. Needs more storage. It’s basically a handheld pc. Convenient if you have wifi.
I would recommend this to a friend
Rated 5 out of 5 stars
A true Xbox-style handheld experience — powerful,
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been really impressed with the ASUS ROG Ally as a handheld gaming device. Performance is excellent for the size, and it runs games smoothly with sharp visuals and responsive controls. The screen looks great, and the overall build feels solid and comfortable for longer sessions.
What I like most is the flexibility—being able to jump into Xbox Game Pass and play a huge library on a handheld feels like the best of console convenience with PC freedom. Setup was straightforward, updates were easy, and once everything is tuned, it’s a reliable daily driver for gaming at home or on the go.
If you want a premium handheld that can handle modern games and pairs perfectly with the Xbox ecosystem, this is an easy 5-star buy.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Works exactly as intended
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like that i have ease of use for my games and that its portable so i can game anywhere, it supports AAA titles too so i can play games with friends even when im not at home, a great peice of gaming equipment for a true gaming enthusiast
I would recommend this to a friend
Pros mentioned:
Portability
Rated 5 out of 5 stars
Great Handheld PC !
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great for gaming on the go with or without wifi. mostly playing xbox/steam/emulation games with occasional web browsing and youtube. Picture quality is great. the screen brightness was probably the most noticeable 10/10 in the sun gaming. all in all pretty happy.
I would recommend this to a friend
Pros mentioned:
Portability
Rated 4 out of 5 stars
XBOX ROG ALLY X
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This reviewer received promo considerations or sweepstakes entry for writing a review.
A good system to have if your getting into heldhelds i definitely think the price could be a bit on the lower end close to 499-530 but it’s not a bad piece or equipment if you know that you’re looking for