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Customer Ratings & Reviews

$499.99
Save $100
Comp. Value: $599.99

Customer reviews

Rating 4.2 out of 5 stars with 450 reviews

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Rating by feature

  • Performance

    Rating 4.2 out of 5 stars

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers admire the ROG Xbox Ally for its powerful performance, making it a capable little PC, and its portability, enhanced by great tweaks. The device also boasts a premium screen quality and a smooth 120Hz refresh rate. While the battery life and quiet fan noise are appreciated, some customers express a desire for a larger storage capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 450 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    ROG xbox ally

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a very decent handheld don't get me wrong. You can actually play most of the games on it. I would definitely suggest it to people who want play games like silk song or resident evil or other similar games. The problem comes when it tries to play latest games and it doesn’t feel future proof. If you already have a gaming pc this doesn’t give you that play that game from anywhere kind of a vibe just yet. Maybe we need to wait another generation.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Rkr8,
      We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2512000301-0001] for us to better assist you. Thank you for choosing ASUS!
      Best Regards,
      Schottky.S
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price . Easy switch between xbox console mode to PC games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas gift for my 15yr old daughter. So far she’s loving it. She’s able to play all of her games without any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good less expensive option.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy especially if you are already invested in the Xbox ecosystem. I love the way it seamlessly merges with Gamepass and allows you to stream the games you already have purchased. It will struggle with some graphically demanding AAA games, especially when not plugged in. However most games, including the majority of the Steam library runs smoothly with the proper settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Has to be the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is on a whole Nother level. I have built PCs for years. I have built laptops for years. I’ve played Xbox. I’ve played every single console that you could ever think about or even know of handheld systems PCs all of the above but this this is the best thing I’ve ever put in my hands. It worked beautifully and the graphics on it are unbelievable battery unbelievable quality unbelievable I’m extremely impressed

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 3 out of 5 stars

    Slightly better performance over Steam Deck OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for light gaming, good display, good battery life, great comfort.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Jesus,

      Thank you for sharing your experience with the ROG Xbox Ally. We are pleased to hear that you find it well‑suited for light gaming, with a good display, reliable battery life, and comfortable design. Your positive feedback is greatly appreciated and will be shared with our product team.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0020" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Xbox rog ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice device for someone who wants to play casual games. You really have to adjust settings to play more graphic intensive games

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Handheld

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this gem up and have loved it since day one. I havent had a problem with any game granted im not running stuff at max settings. I have consoles for that, dont believe all the negative reviews. This is well worth this price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it wat a amazing handheld I would definitely recommend this item

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device ran fantastic! I love the fact that you can play all your xbox games on the unit. 100% worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    5 star device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome portable device with pc and cbox capabilities. Able to utilize many applications like EA and epic and Xbox along with Steam as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    It works.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit clunky, but otherwise works as ut should.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It was a gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system it was a gift for a special Needs person who hasn’t stopped using it since he received it would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Playa my games well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing Diablo 4 with it and having a blast. I'm sure higher quality games will probably not be able to be played on it but for now it suits what I need it for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good system with clunky UI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The UI is clunky at times but once you pass the Barrier of entry and learning how the machine works, it’s so worth it. It’s my ultimate steam machine, retro machine, and Xbox. And if the game is too powerful for it to handle I just remote play from my series X.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a Christmas present for my 14 year old . He really loves it & has been playing it consistently everyday . Great purchase & worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought as a gift and l am very satisfied with it made him very happy with the purchased l made definitely worth it especially with the price it was l, best buy also was very good with costumer service when l pick it up

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been having a great time using this. It has been great for traveling and whenever I’m not home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent consale ive played gta and battlefield with no issues even arc raiders on this i love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG XBOX ALLY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size screen, fluid controls and great graphics

    I would recommend this to a friend