Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- |
- SKU:
- 12161735
Customer reviews
Rating 4.3 out of 5 stars with 717 reviews
(717 customer reviews)Rating by feature
- Performance4.3
Rating 4.3 out of 5 stars
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Controller4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance. Reviewers highlight that the product is excellent. There were no negative aspects of the product mentioned in the reviews.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Rated 5 out of 5 stars
Perfect for Mobile Games
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love this handheld, its perfect for whenever i want to play games on the go, especially those handheld games that dont require an internet connection.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friend Rated 4 out of 5 stars
Great but can be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a few weeks and I’ve run all types of games so far no crazy issues with the games themselves but sometimes it’ll get stuck on rest mode so I have to manually shut it down or when I open up the side menu to adjust settings the game will crash but apart from that which has only happened a handful of times it’s super fun and super convenient I would recommend it
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friendRated 4 out of 5 stars
Incredible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sensational handheld for casual gaming. 100% recommend unless you are looking to run triple A games.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 5 out of 5 stars
Love the rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the rog ally , it’s got great quality , it feels comfortable when playing in ur hands , great sound, I love that you don’t have to buy physical games , so it lowers the storage of them ,
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friend Rated 5 out of 5 stars
Rog ally is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my girlfriend after her steam deck screen went out and she hasn't put it down since! Amazing product for gaming. She's on Diablo 2 resurrected always
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friendRated 4 out of 5 stars
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only thing apps like ps remote play require a controller plugged in. Needs more storage. It’s basically a handheld pc. Convenient if you have wifi.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friendRated 3 out of 5 stars
Under Powered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to use with very good battery life. Due to an under powered chip games require tinkering to get good performance.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear QualonP,
Thank you for sharing your experience with the ROG Xbox Ally. We are glad to hear that you find the device comfortable to use and that the battery life has been very good. We sincerely apologize, however, for any inconvenience you have encountered with game performance due to the chip’s limitations and the need for additional adjustments.
Your feedback is very valuable to us, and we will ensure that it is passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. I think they put more work into the X version. The buttons are clunky and the X gets randomly stuck since day one. I'm not a Xbox user so the Xbox game thing just gets in the way. I do enjoy the ease of use and that Steam games run fairly decent on it. Just remember not all pc games are compatible with a controller and may not be the best for someone who has non-compatible games.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kate,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the device did not fully meet your expectations. We acknowledge your observation that the X version may appear to have received greater refinement, and we regret the issues you experienced with the buttons feeling clunky and and the X button sticking since the first day of use.
We also acknowledge your feedback regarding the Xbox integration, controller compatibility, and your positive note on the ease of use and performance with Steam games. Your insights are very important to us, and we will ensure that this feedback is passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0044" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
My review for the ROG ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Id say its not a bad system as a alternative to the steam deck it runs alright, only problem i ran into is a keyboard disappearing and not being able to get it back on screen again without restarting it from time to time which can be frustrating.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friendRated 5 out of 5 stars
Amazing and what was expected from a handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a couple months ago and I absolutely enjoy it. I use it almsot everyday to its full potential runs all the games i want and to what i expect. 10/10 purchase for me for a handheld
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friend- Pros mentioned:Portability
Rated 5 out of 5 stars
It's Awesome Rog Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Rog Ally came in prestige condition looking like it was new!! I got it before Christmas and my son loves it! It came in the original packaging for a decent price!! This thing is a computer for the hands!
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friend Rated 5 out of 5 stars
Functional.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld, currently using as a PC with the rog bullwark, handles great. Has alot of optimization like a good starter pc/handheld for when i go out.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friendRated 4 out of 5 stars
Awesome but meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it should’ve brought the X. It does what you want it to do but Games are so big these days that extra space is needed
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friend- Pros mentioned:Screen quality
Rated 4 out of 5 stars
Steam deck alternative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good streaming solution for off-tv Xbox gaming. Has replaced my old surface pro 7
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friend Rated 5 out of 5 stars
Excellent handheld top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about the Xbox Ally fast silky smooth and it has handled every AAA game thrown at it so far. This is so comfortable to hold and play games on great overall experience. You can't go wrong for the price. Highly recommend!
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friendRated 5 out of 5 stars
Amazing crossover Pc handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld PC. Although it is very humble with the processor power and storage, with the proper updates and setting adjustments this is an amazing experience for those who love console gaming like Xbox but want to delve inot more PC gaming on the go. I love this for my work breaks and road trips.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friendRated 4 out of 5 stars
Xbox ROG Ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of fun and comes in handy with a kid that takes up the tv for his gaming. Only problem I have is "X" button keeps sticking. Told to send in with warranty, but would give me a refurbished. Barely had a it month. I think worth buying if you enjoy playin on road or around the house aside from on tv. Plus with Steam makes it unique.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friendRated 4 out of 5 stars
Not bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has about the same power as a steam deck. It plays most games on steam. Not bad i guess.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
No, I would not recommend this to a friend- Pros mentioned:Portability
Rated 4 out of 5 stars
Honest review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I manage my games and watch streaming services. An amazing device for on the go game, and it is even capable of connecting to a larger display.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
I would recommend this to a friend Rated 5 out of 5 stars
Best buy has the best deal on this item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing rocks. I shopped around of who had the best deal on this and it was best buy. The cold winters day of being stuck inside are now filled with fun for me.
This review is from ROG Xbox Ally 7" FHD 120Hz Gaming Handheld, 3-Month Xbox Game Pass Premium, AMD Ryzen Z2 A, 16GB RAM, 512GB SSD
No, I would not recommend this to a friend






























