Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 12161735
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance. Reviewers highlight that the product is excellent. There were no negative aspects of the product mentioned in the reviews.
This summary was generated by AI based on customer reviews.
Great handheld PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Exactly what I was expecting and more. It’s a great portable pc for indie games and some AAA titles. May not play the newest games when it comes to AAA, but not what I got it for.
I would recommend this to a friendNot What I Expected for Modern Games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually write reviews, but this one feels worth sharing. I bought the ROG Xbox Ally looking for an alternative to play my game library without feeling like I was using a laptop. Unfortunately, I was really disappointed when I realized that some games don’t run well at all. A clear example is Fortnite — the experience was honestly pretty bad. If you’re a casual gamer and mostly play older-generation games (PS3 or Xbox 360–level), this device might make sense for you. But if you’re looking for something more powerful, I’d strongly recommend looking at other options. I ended up switching to the ROG Ally X (the black one), and that was the right move for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angel B,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the gaming performance did not meet your expectations, particularly with titles like Fortnite. We understand how disappointing this can be, and we regret the inconvenience it has caused.
We are glad to hear that switching to the ROG Ally X provided a better experience for you and your feedback regarding performance and overall software experience will be passed along to our product team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2511007396-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my 12 year old nephew for Christmas. He can not stay off it! He plays with his friends over the phone
I would recommend this to a friendNot emough power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor in this is its biggest downfall. I tried playing arc raiders and even on low settings it couldnt muster good frame rates. I ended up returning for the x model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Slayer5679,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the processor performance did not meet your expectations, particularly with demanding titles such as Arc Raiders. We understand how disappointing it can be when a device does not deliver the gaming experience you were hoping for, and we regret that this led you to return the unit in favor of the X model.
Your feedback is very valuable to us, and we will ensure it is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0052" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
xbox in your hand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sleek looking, lightweight, intuitive and my son loves it
I would recommend this to a friendRog X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast operating system. Very responsive and user friendly love my new device I would definitely recommend this device to my friends and family.
I would recommend this to a friendGreat device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device, it runs games very well. The more demanding games may require you to lower some graphic settings but this is a great handheld.
I would recommend this to a friendRog xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but I decided to go with the upgraded X model for AAA titles
I would recommend this to a friendXbox rog ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming device for what it is. I got it used and it was in excellent condition.
I would recommend this to a friendXbox Portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this gift for my little cousin and they loved every bit of it.
I would recommend this to a friendOk gaming handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Xbox handheld is ok. I wish the handheld game with more storage built into in for the price on the item.
I would recommend this to a friend13 year old son loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves the games, the quality of the picture on the screen, and the ability to play it on the TV. New favorite toy.
I would recommend this to a friendAsus rog xbox ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best holiday purchase for gamers on the go that utilize steam and xbox.
I would recommend this to a friendChristmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as an early Christmas present. We go back and forth on playing it and love it.
I would recommend this to a friendPortable ps5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing play it all the time , it rocks !
I would recommend this to a friendXbox ally rog
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how you can play games you where only able to play on desktop or laptop it has changed my whole gaming experience.
I would recommend this to a friendOk but not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The thought of this handheld is good... But the ability for this handheld to play moderate games is not good at all... 25 to 30 fps on a lot of games... I ended up returning it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear HunterM,
Thank you for sharing your feedback regarding the ROG Xbox Ally. We are pleased to hear that you found the concept of the handheld appealing. However, we sincerely apologize that the performance did not meet your expectations, particularly with moderate games running at 25–30 FPS, which ultimately led to your decision to return the device.
Your feedback is highly valuable, and we will ensure it is communicated to our product team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0049" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great great great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. It’s pretty easy to navigate once you get a hang of it
I would recommend this to a friendXbox ally 7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ROG Xbox Ally gives you seamless experience across Xbox Game Pass, Steam, Epic Games. grips keep you comfortable
I would recommend this to a friendController
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great, its just a windows pc with a controller attatched.
I would recommend this to a friend