Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance. Reviewers highlight that the product is excellent. There were no negative aspects of the product mentioned in the reviews.
This summary was generated by AI based on customer reviews.
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had it about two months, and the analog stick snapped so that kind if sucks and its a probably 30 minute fix. Thats the only issue ive had. Otherwise this this is amazing.
I would recommend this to a friendGreat Handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this gem up and have loved it since day one. I havent had a problem with any game granted im not running stuff at max settings. I have consoles for that, dont believe all the negative reviews. This is well worth this price
I would recommend this to a friendAsus Rog Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its lighter than most handhelds. It works with most games but some still need to be adjusted to work. Storage on it is small for the one i got but it can get a sd card to add more storage. All in all I'm most pleased with it
I would recommend this to a friendGreat for a 2nd pc !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system contains every pc game libary like steam, epic, gog and many more including emulation. Can be docked and used like a regular computer and this system is great for consideration over a switch 2 if you have a vast game libary and dont care about exslusives, the 120 hz refresh rate is smooth and the controls are very responsive.
I would recommend this to a friendBetter than steam deck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from the base steam deck. Runs all my favorite games with acceptable settings at playable framerates.
I would recommend this to a friendGreat Gaming Handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great for a handheld and as long as you don’t care about running ultra super mega graphics for games it will run most games just fine….also my hands sometimes go numb after holding my Nintendo Switch Lite….not for the ROG Ally….the hand grips don’t allow for the normal numbness I feel after holding my switch for a while.
I would recommend this to a friendThoughts on the ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay so this isn't bad. Me coming from the steam deck which seems to be a lot simpler. I was a little overwhelmed. Even now I am. I'm getting the hang of it it's not an Xbox coming straight out of the box it takes sometime. Overall it's pretty cool having all of my PC games in one section the armory crate is cool but there's some little problems here and there I don't like.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gordon,
Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear that you find it enjoyable to have all of your PC games accessible in one place and that you appreciate features like Armory Crate. We sincerely apologize, however, for any frustration caused by the initial learning curve and the issues you’ve noticed.
Please be assured that your feedback will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this handheld. I was able to get it online on Best Buy and was able to pick up the next day they worker was very helpful
I would recommend this to a friend Good quality gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Battery lift could be better, but cloud and remote play do not give no issue. Best handheld gaming I’ve had
I would recommend this to a friendfeatures I like the most
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ally X provides a noticeable performance bump in AAA titles like Cyberpunk 2077 or Elden Ring, thanks to the faster RAM and the efficient Z2 Extreme chip. If you play indie games or older titles, the original Z1 Extreme model is still a "720p beast" that handles modern games surprisingly well with FSR (upscaling) enabled.
I would recommend this to a friendSteven black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system exceeded all my expectations! Really smooth graphics and the interface between steam and xbox is very smooth as well.
I would recommend this to a friendRogg Ally
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the Rog, but lots of bugs and doesn’t always like to work or stay connected to internet, so can make it frustrating to use.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DanielleF,
Thank you for sharing your feedback on the ASUS ROG Xbox Ally. We sincerely apologize for the system bugs and inconsistent internet connectivity you’ve experienced. This is not the level of quality we aim to deliver, and we regret the inconvenience this has caused.
To assist with troubleshooting, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0065" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] Troubleshooting - Wireless Network (Wi-Fi) Issues: https://www.asus.com/us/support/faq/1015073/
It’s a OK handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system I would recommend to someone who plays slightly older games. Any unreal engine 5 game it won’t run the game without FSR on performance and even then it’s 20-25 fps and it’s not enjoyable with that much up scaling using FSR. I’ve tried Subnatica 2 and it barely runs although this is a entry level handheld I wouldn’t spend the money on this one and I would just spend the little extra to get a z1 extreme or z2 go handheld that is refurbished.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Reviewer,
Thank you for sharing your feedback on the ROG Xbox Ally. We sincerely apologize for the performance concerns you’ve experienced, especially when running newer Unreal Engine 5 titles. We understand how disappointing it can be when gameplay doesn’t meet expectations, even with FSR enabled. Your feedback is very valuable, and we will be passing it along to our product and engineering teams for further review.
To help improve performance, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0066" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience: https://www.asus.com/support/faq/1046445/
Great item
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife’s an avid gamer bought as a present for her and she absolutely loves it!
I would recommend this to a friendfirst xbox product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product; i've been using it more than my ps5, and it came within a few days, and it's been a blast since
I would recommend this to a friendROG xbox ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a very decent handheld don't get me wrong. You can actually play most of the games on it. I would definitely suggest it to people who want play games like silk song or resident evil or other similar games. The problem comes when it tries to play latest games and it doesn’t feel future proof. If you already have a gaming pc this doesn’t give you that play that game from anywhere kind of a vibe just yet. Maybe we need to wait another generation.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Rkr8,
We certainly understand your disappointment with the product. We certainly value your feedback on this matter, and I will be letting the related department know about the issues you are experiencing for continuous improvements to the product line. If you need any assistance, feel free to contact me at customerloyalty@asus.com. We'll be happy to provide a quick resolution to your case, and I will help you to the best of my abilities. I am here to assist our customers with our products and am dedicated to bringing resolution to all issues that they may come across. Your case for reference is [N2512000301-0001] for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky.S
ASUS Customer Loyalty US Support
Best gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a gift and l am very satisfied with it made him very happy with the purchased l made definitely worth it especially with the price it was l, best buy also was very good with costumer service when l pick it up
I would recommend this to a friend- Pros mentioned:Portability
5 star device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome portable device with pc and cbox capabilities. Able to utilize many applications like EA and epic and Xbox along with Steam as well.
I would recommend this to a friend Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.System is great bought it for my wife it was an open box but so down side was the 3 months of Xbox game pass wasn’t there but otherwise great condition and choice
I would recommend this to a friend- Pros mentioned:Portability
Best thing to get
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really good for a hand held pc and I would recommend to get a keyboard and mouse for it.
I would recommend this to a friend