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$599.99

Customer reviews

Rating 4.3 out of 5 stars with 847 reviews

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Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the device's overall performance for basic gaming, as well as its excellent screen quality and high level of portability. While users find the system comfortable to use and enjoy the reliable battery life, some have expressed concerns regarding limited storage capacity and occasional game compatibility issues. Additionally, a small number of users noted challenges with the initial setup process, heat management during intensive play, and the limitations of the RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 847 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent put it down exceeds expectations reccommened to everyone. Good for any game no kag or freeze just play time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Handheld Gaming Option

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of traveling, so I purchased this system to play my Xbox games while on the plane. It has been great so far, and really enjoying the overall graphics and gameplay. While it's a little bigger than other handhelds I've owned, it's worth it. If you have longer flights (3+ hours), the battery life can be an issue, so just plan ahead there.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Just as I imagined

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife after hearing so many good things about it. She wanted to play on the go whether online or offline and this delivered and then some!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ROG Xbox Ally

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people say to skip this and get the ROG X. As someone who already has a good PC, this is perfect for playing games natively, alongside streaming from my PC with next to no latency.

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Its nice but.............

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this a couple of weeks and loved almost everything it had to offer. The xbox grips make gaming really comfortable. The sound quality was really good. The picture quality was good for not being an oled screen. Having the ability to use steam, xbox, gog or epic launcher for games is really nice. You can also stream games from steam similarly to the Playstation portable. One thing id say is the power leaves a lot to be desired. It ran mass effect legendary collection good, halo master cheif collection good and left 4 dead 2 with mods really well. When it came to spider man 2 and battlefield 6, it was a rough experience with low ghraphical settings and turbo settings on. Tired to get college football 14 revamped working on a ps3 emulator and was getting 1-14 fps. Didnt matter if the revamped mod was installed or not, if it was on turbo settings or tweaked settings in the emulator itself. Id say either stick with the Rog Ally A1E or pony up for the ROG ally xbox x. I guess id say you would have to ask yourself if you wanna try AAA games on it or stick to more of older titles.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Traviswood067,

      Thank you for sharing your experience with the ROG Xbox Ally. We apologize that the performance did not fully meet your expectations, particularly with certain AAA titles and emulator use. Your feedback regarding power limitations and gameplay experience is very valuable, and we will ensure it is passed along to our product team for review.

      In the meantime, we recommend the following troubleshooting steps in the FAQ below to help optimize performance. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further or arrange repair service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0013" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience -  https://www.asus.com/support/faq/1046445/ Asus

  • Pros mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Great for Travel, Not for AAA Heavyweights

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ASUS ROG Xbox Ally is a comfortable, high-quality handheld with a sharp 1080p/120Hz screen and great ergonomics. It runs Windows, giving you access to Steam, Xbox PC games, and cloud gaming, but performance is mid-range for heavy AAA titles. A good choice for portable indie and casual gaming — less ideal if you want top-tier performance for modern big games.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gaming monitor

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Ally is an absolute beast. It handles AAA games with ease, and the 120Hz display makes everything look incredibly smooth. It’s way more powerful than I expected for a handheld, and being able to play my entire Steam and Xbox library on the go is a total game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Outdtanding craftsmanshop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mostly like the fact its easy to use! Also, it takes handhelds to the next level! By far the best purchase I’ve made!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The rog xbox ally is a solid handheld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The rog xbox ally is a good qaulity console with good battery life. The performance has been on and off but that may be due to hardware limitations or simply driver issues but when running it can handle a solid 60 frames 720p with rsr on well.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MATTHEWD,

      Thank you for sharing your experience with the ROG Xbox Ally. We are pleased to hear that you found the console to be of good quality with reliable battery life. However, we regret the performance inconsistencies you have encountered and any disruption this has caused.

      To help optimize your gaming experience, we recommend following the steps outlined in our FAQ guide linked below. If the issue persists after completing these steps, please contact our support team directly at https://www.asus.com/us/support/callus/ so we can assist with further diagnostics or provide warranty service if necessary.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0081" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support

      [Windows 11/10] How to optimize your gaming experience:  https://www.asus.com/support/faq/1046445/ Asus

  • Rated 5 out of 5 stars

    Respect this gaming console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming console is no slouch. It perform exactly as described. The only caveat is the amount of memory it has. It should be about 1 terabyte due to the size of games these days. Overall, no other complaints or issues. Graphics are great, even paired it with a set of Viture AR glasses which took it to another level. Great job ROG.!

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Language was Stuck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we opened it and tried to set it up, it gave the option to select the language. We tried to select English multiple times, but the machine was stuck in French. I had bought the machine brand new and it seemed to be region locked. It was almost 3 weeks before we were able to even use it. I had to bring it back up to Best Buy and ask if other people were having this problem and they told me they were unaware of it. geek squad did end up fixing it for me for free however they said that they should have charged me which I think is crazy since I bought it brand new and it didn’t work correctly. Now that it is in English, it is working correctly. Obviously the storage isn’t as great as the black device but that is OK. It does the job.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear Autumn,

      Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the initial difficulty you encountered with the language settings. We recognize the inconvenience of experiencing such issues with a newly purchased device and regret the frustration this may have caused.

      We are pleased to hear that the issue has since been resolved and that your unit is now functioning correctly in English. Your feedback regarding the setup experience and storage will be passed along to our product teams for review for further review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0042" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Best for on the go

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box it runs as it needs. After placing all the settings to what I prefer it runs great. This is the best system to have over a gaming laptop for traveling if you are wanting to play single player games or light multiplayer while traveling. I do recommend this if you travel a lot and have some down time in between.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has impressed me time and time again. I love playing games on it. This is the best one with a sale on memorial day.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Amazing gaming machine

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for on the go gaming, I’ve had 0 problems with this product and would recommend to anyone, pretty much a small computer in your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Plays anything and everything

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely would recommend if someone’s looking for a handheld that will emulate anything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent alternative to Stream Deck

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For anyone who is primarily a PC/X-box gamer this is an awesome alternative to buying a Steam Deck. Works on everything my daughter has played and she has had no problems with it. Little complicated to initially setup, must make sure not only to install all Windows updates but also ASUS device updates and drivers. Pairs perfectly with external storage and a hdmi monitor though that did require adding a USB-C port expander that added both USB-C and USB-A ports allowing a external keyboard and mouse plus external storage. Port Expander I bought also has Gigabit Ethernet and that is nice as well. Bluetooth and WiFi both work well. Internal SSD is easily accessible if you wish to upgrade to larger internal storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice budget Windows Handheld!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With PC compontents becoming more and more expensive, the ROG Xbox Ally is one of the few more budget friendly options. Although it isn't nearly as powerful as some of the other options, it also cost more that half as much. What you get is a great handheld capable of playing most games at 1080p. It's even cabable of playing a lot of AAA titles if you're okay with frame gen and upscaling at around 30 FPS at 900p. Also, with Windows's new Xbox mode, the Ally feels more like a legit console, and the experience is improving all the time. I also use it a lot to stream games from my main PC. I know the name is a bit of a mouthfull, but if you don't mind tinkering with settings, and Windows in general, this is a great piece of tech!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    I would reccomend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great way to game on the go, convince is there and the screen size is perfect in my opinion. My only complaint would be the screen brightness is a little low.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good for price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The handheld if good. Win11 Xbox mode is a lot slower than it should be vs SteamOS or WBOX.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun product that took a little while to get used to the rog additions but very easy when figured out

    I would recommend this to a friend