Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the device's overall performance for basic gaming, as well as its excellent screen quality and high level of portability. While users find the system comfortable to use and enjoy the reliable battery life, some have expressed concerns regarding limited storage capacity and occasional game compatibility issues. Additionally, a small number of users noted challenges with the initial setup process, heat management during intensive play, and the limitations of the RAM.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Game compatibility
Wasn't worth the money for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ended up returning this after a month. It worked very well with my xbox games. But when it came to steam games it only supported half of my games and experienced too many lag and glitch issues to be enjoyable. so if you're looking for something sophisticated you'd probly have to spend a bit more than this model
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear JenniferH,
Thank you for sharing your feedback regarding the ROG Xbox Ally. We sincerely apologize that while it worked very well with your Xbox games, the experience with Steam titles did not meet your expectations due to limited compatibility and performance concerns such as lag and glitches. We understand how this impacted your overall enjoyment and decision to return the product.
Your feedback is greatly appreciated, and we will ensure it is passed along to our product team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0060" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
You can play on the go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this product because you can play on the go
I would recommend this to a friend - Pros mentioned:Screen quality
Best ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming console ever! Love the build of this and the sound is amazing too. Plenty of storage plus added 1tb micro SD card in there. Love it
I would recommend this to a friend - Pros mentioned:Portability
Perfect for Mobile Games
|Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I love this handheld, its perfect for whenever i want to play games on the go, especially those handheld games that dont require an internet connection.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming system to have very fun to use.i would recommend
I would recommend this to a friend - Pros mentioned:Screen quality
Love the rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the rog ally , it’s got great quality , it feels comfortable when playing in ur hands , great sound, I love that you don’t have to buy physical games , so it lowers the storage of them ,
I would recommend this to a friend Rog Ally is great for Indie or older AAA games :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent gaming handheld if you want to play indie games like Hades II, Replaced, Nine Sols, or if you want to play older AAA games like Batman: Arkham City. You can still play your brand new AAA games, but they will eat up the battery of your Rog Ally pretty quick.
I would recommend this to a friendMixed feelings
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s excellent—I have no doubt about that. If you’re interested in a console of this type, it’s a good option, but honestly, I wouldn’t buy it at full price; if you see it on sale and you’re interested, it’s a good buy.
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent handheld top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about the Xbox Ally fast silky smooth and it has handled every AAA game thrown at it so far. This is so comfortable to hold and play games on great overall experience. You can't go wrong for the price. Highly recommend!
I would recommend this to a friend - Pros mentioned:Overall performance
Great addition
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good, hold several games on internal memory.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog ally is great!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my girlfriend after her steam deck screen went out and she hasn't put it down since! Amazing product for gaming. She's on Diablo 2 resurrected always
I would recommend this to a friend Great for streaming
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for streaming Xbox game pass games or even remote play for PlayStation and can also do great for lighter games that are not graphic intensive!
I would recommend this to a friend- Cons mentioned:Storage capacity
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Only thing apps like ps remote play require a controller plugged in. Needs more storage. It’s basically a handheld pc. Convenient if you have wifi.
I would recommend this to a friend - Pros mentioned:Battery life, Comfort
Under Powered
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to use with very good battery life. Due to an under powered chip games require tinkering to get good performance.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear QualonP,
Thank you for sharing your experience with the ROG Xbox Ally. We are glad to hear that you find the device comfortable to use and that the battery life has been very good. We sincerely apologize, however, for any inconvenience you have encountered with game performance due to the chip’s limitations and the need for additional adjustments.
Your feedback is very valuable to us, and we will ensure that it is passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get you one. This is the best hand held game system!
I would recommend this to a friend- Pros mentioned:Portability
It's Awesome Rog Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Rog Ally came in prestige condition looking like it was new!! I got it before Christmas and my son loves it! It came in the original packaging for a decent price!! This thing is a computer for the hands!
I would recommend this to a friend - Pros mentioned:Overall performance
Incredible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sensational handheld for casual gaming. 100% recommend unless you are looking to run triple A games.
I would recommend this to a friend - Pros mentioned:Overall performance
Best device ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best pitches I’ve made, has helped keep me entertained while I’m at work and it’s a slow day
I would recommend this to a friend - Pros mentioned:Overall performance
Great Handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this gem up and have loved it since day one. I havent had a problem with any game granted im not running stuff at max settings. I have consoles for that, dont believe all the negative reviews. This is well worth this price
I would recommend this to a friend Great but can be better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it for a few weeks and I’ve run all types of games so far no crazy issues with the games themselves but sometimes it’ll get stuck on rest mode so I have to manually shut it down or when I open up the side menu to adjust settings the game will crash but apart from that which has only happened a handful of times it’s super fun and super convenient I would recommend it
I would recommend this to a friend