Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the device's overall performance for basic gaming, as well as its excellent screen quality and high level of portability. While users find the system comfortable to use and enjoy the reliable battery life, some have expressed concerns regarding limited storage capacity and occasional game compatibility issues. Additionally, a small number of users noted challenges with the initial setup process, heat management during intensive play, and the limitations of the RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Amazing and what was expected from a handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a couple months ago and I absolutely enjoy it. I use it almsot everyday to its full potential runs all the games i want and to what i expect. 10/10 purchase for me for a handheld
I would recommend this to a friend - Pros mentioned:Portability
My review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am enjoying the portability for me to play my XBOX and Steam games
I would recommend this to a friend - Pros mentioned:Overall performance
Worth it !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I can finally play pc games while having an Xbox at the same timeee!
I would recommend this to a friend - Pros mentioned:Overall performance
Made my gamer gf happy.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one for my gf for Christmas and she loves it. She uses it to play steam games.
I would recommend this to a friend - Pros mentioned:Overall performance
Good for starters
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I ended up upgrading to the X because i used it a lot
I would recommend this to a friend - Pros mentioned:Overall performance
Best buy has the best deal on this item.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing rocks. I shopped around of who had the best deal on this and it was best buy. The cold winters day of being stuck inside are now filled with fun for me.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Xbox rog ally
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product very fun with a great game library
I would recommend this to a friend - Cons mentioned:Storage capacity
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am a student that doesn’t have much time to sit down and play games. This lets me get back into doing that. I’m very pleased with it. The only thing I would recommend is a micro sd card as storage fills up quick.
I would recommend this to a friend - Pros mentioned:Overall performance
Functional.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld, currently using as a PC with the rog bullwark, handles great. Has alot of optimization like a good starter pc/handheld for when i go out.
I would recommend this to a friend - Pros mentioned:Portability
Could be better
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad. I think they put more work into the X version. The buttons are clunky and the X gets randomly stuck since day one. I'm not a Xbox user so the Xbox game thing just gets in the way. I do enjoy the ease of use and that Steam games run fairly decent on it. Just remember not all pc games are compatible with a controller and may not be the best for someone who has non-compatible games.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kate,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the device did not fully meet your expectations. We acknowledge your observation that the X version may appear to have received greater refinement, and we regret the issues you experienced with the buttons feeling clunky and and the X button sticking since the first day of use.
We also acknowledge your feedback regarding the Xbox integration, controller compatibility, and your positive note on the ease of use and performance with Steam games. Your insights are very important to us, and we will ensure that this feedback is passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0044" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was everything I wanted it to be. Best handheld purchase I've made.
I would recommend this to a friend Bang for your buck
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you’re getting a top quality gaming PC that can run triple A games. You can hand held game anywhere or plug it to a monitor and use it as a PC. Where it shines the most is its cloud streaming capabilities through the Xbox app. Love this thing highly recommend.
I would recommend this to a friend- Pros mentioned:Overall performance
Love it!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better than the steam deck in everyway. I’ve used windows, cachy, and steamos they all work great on it. Only wish it came with a case like the Deck
I would recommend this to a friend - Pros mentioned:Overall performance
Nice Console
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smooth! Having a good time on Steam and wish the handle can be separated like Switch!
I would recommend this to a friend - Cons mentioned:Storage capacity
Awesome but meh
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it should’ve brought the X. It does what you want it to do but Games are so big these days that extra space is needed
I would recommend this to a friend ROG Ally review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was very easy. It’s a bit difficult to figure out how to remote play the Xbox though. It also took a while for my account to sync. I pay for Ultimate and it wouldn’t let me stream despite being signed in and said I needed a subscription. It eventually corrected itself. Handheld is comfortable. I like that you can customize the thumb stick lights.
I would recommend this to a friendGreat for what I need
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically am bored before work so I use it a lot then. And I'm going on a 12 hour bus ride soon and it runs games great if you don't even mess with it. Might add dual boot cause I like steam os
I would recommend this to a friendThis device is well made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit heavy, runs a lot of games, I mainly use Xbox PC pass, triple A games are overrated. The battery is a beast, I get enough gaming with a single charge.
I would recommend this to a friend- Pros mentioned:Portability
Honest review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I manage my games and watch streaming services. An amazing device for on the go game, and it is even capable of connecting to a larger display.
I would recommend this to a friend - Pros mentioned:Overall performance
The X Shmorg
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A great little device. Its main issue is the hurdle of navigating windows. If you debloat the system, your frames will improve by a decent margin.
I would recommend this to a friend