Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance. Reviewers highlight that the product is excellent. There were no negative aspects of the product mentioned in the reviews.
This summary was generated by AI based on customer reviews.
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, my brother loved it, he is fascinated with it, he always spends it playing
I would recommend this to a friendFar more powerful than the Steam Deck!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great product from Asus and Xbox! Great price too!
I would recommend this to a friendGreat Handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this system! Graphics are amazing and it runs smoothly!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son love this game console so glad we bought this for him for Christmas
I would recommend this to a friendOpen Box Excellent is a lie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product itself is fine, my only complaints are with best buys open box policy. I got an open box excellent product, which should contain all parts and function normally. Mine did not contain a charger and the finger print sensor does not work. I contacted support and was told to call the store. I tried to call the store and got no where. Like I said, the product is great and I enjoy it, I just wish I actually received what I paid for.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear EliseM,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the inconvenience you encountered with your open box purchase, including the missing charger and fingerprint sensor issue. We understand how frustrating this must have been when expecting an “excellent condition” product.
While ASUS does not handle direct sales or refunds for purchases made through Best Buy, please be assured that your feedback will be passed along to the appropriate team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0034" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Xbox Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, remote gaming works very well on Xbox. Steam also works well.
I would recommend this to a friend Great gaming device!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I have played all types of games on it, works awesome with Xbox cloud streaming and with Nvidia GeForce now, and I’m playing the last of us off of Steam with it now and it’s perfect
I would recommend this to a friend- Pros mentioned:Portability
Gaming system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use and my kids love it great gaming system
I would recommend this to a friend - Pros mentioned:Portability
Rog xbox ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the handheld so convenient and fun would definitely look into buying as gifts
I would recommend this to a friend Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase xbox and pc all in one unit my son loves it
I would recommend this to a friendBest Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a why the store name is Best Buy,This is the Best Buy if you have the cash It's the Best Buy,if you theBest Buy credit card get it isThe Best Buy
I would recommend this to a friendIs it an Xbox ?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is really a good value but I’m a little disappointed in the performance. The og ally is better , this does have some pros . Like the speakers and the grips. Maybe later on the performance boosts!
I would recommend this to a friendGreat for older kids
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got for my son and he loves it. Plays it more than his actual Xbox now.
I would recommend this to a friendPerfect graphics and nice design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for me and can play all kinds of game without any problem. Kudos for this
I would recommend this to a friendBest Buy is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping at Best Buy is the best in service and warranty Xbox Console is amazing
I would recommend this to a friendNeeds more time to cook.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Rog Ally to me is a good idea but needs more work. From entering your password to closing a game it’s hit or miss with the buttons. Sometimes they work sometimes they don’t. I have so many Xbox games I can’t even play Natively on this unit because there not optimized or not play anywhere. So either I pay for game pass or rebuy the games. I’ll give it another year.
No, I would not recommend this to a friendExcellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! My kids love it I will buy another again
I would recommend this to a friendHandheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an awesome handheld system it works great and run smooth!
I would recommend this to a friend- Pros mentioned:Portability
Gaming hand held
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gaming kon the go is easy . Quick gift for my son. I'm sure he will love it
I would recommend this to a friend Good Graphics, CPU could be better for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downside is that some games on Unreal Engine 5 refuse to work
I would recommend this to a friend