Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the device's overall performance for basic gaming, as well as its excellent screen quality and high level of portability. While users find the system comfortable to use and enjoy the reliable battery life, some have expressed concerns regarding limited storage capacity and occasional game compatibility issues. Additionally, a small number of users noted challenges with the initial setup process, heat management during intensive play, and the limitations of the RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
No issue very confortable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you already have other console is better than the ally x as a complementary console
I would recommend this to a friend - Pros mentioned:Portability
Xbox Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great hand hold Console! Definitely Recommend to anyone who like gaming on the go.
I would recommend this to a friend - Pros mentioned:Overall performance
Alright for basic gaming
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] CPU only has four cores, making it completely incompatible for any high tier gaming. Mid tier runs alright. Older games run fantastic, played through Portal no problem. For the price though you're better off investing in the Rog X
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear SamanthaN,
Thank you for sharing your feedback regarding the ROG Xbox Ally. We sincerely apologize that the performance did not meet your expectations, particularly with regard to the CPU and its ability to handle higher‑tier gaming. While we are glad to hear that mid‑tier and older titles ran well, we understand your concerns about the overall value for the price.
Your comments are very valuable, and we will ensure they are passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0059" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Screen quality
Steam deck alternative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good streaming solution for off-tv Xbox gaming. Has replaced my old surface pro 7
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome hand held game
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome love it so very much I play on it almost everyday and I can’t put it down for nothing
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit fun to obey and easy to set up Very vivid
I would recommend this to a friend Amazing handheld
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ROG ally is a surprisingly powerful little gaming PC. While you’re not going to get 4K ultra HD, you’ll be comfortably playing at high or better on almost every game, and ripping through your Steam, Xbox, and Epic games libraries like a champ.
I would recommend this to a friend- Pros mentioned:Overall performance
Not bad.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has about the same power as a steam deck. It plays most games on steam. Not bad i guess.
No, I would not recommend this to a friend Couch Co-Op Adapter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got xbox? Transforms online-only co-op into couch co-op for cloud gaming/xbox cross-platform co-op titles. Neat.
I would recommend this to a friendOutstanding!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a switch person, but was wanting a handheld to play other games not available for switch. I chose this for price and versatility. I love it. It's easy to use and I haven't had any trouble with it at all! Definitely recommend this product!
I would recommend this to a friend- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device, as described, good battery capacity
I would recommend this to a friend - Pros mentioned:Overall performance
Better than steam deck!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice upgrade from the base steam deck. Runs all my favorite games with acceptable settings at playable framerates.
I would recommend this to a friend - Pros mentioned:Overall performance
Steven black
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The system exceeded all my expectations! Really smooth graphics and the interface between steam and xbox is very smooth as well.
I would recommend this to a friend - Pros mentioned:Overall performance
Best gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought as a gift and l am very satisfied with it made him very happy with the purchased l made definitely worth it especially with the price it was l, best buy also was very good with costumer service when l pick it up
I would recommend this to a friend Amazing crossover Pc handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great handheld PC. Although it is very humble with the processor power and storage, with the proper updates and setting adjustments this is an amazing experience for those who love console gaming like Xbox but want to delve inot more PC gaming on the go. I love this for my work breaks and road trips.
I would recommend this to a friendGreat product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the ROG Xbox Ally - perfect for gaming on the go! I’m an Xbox user and the ability to play steam games has been a game changer.
I would recommend this to a friend- Pros mentioned:Overall performance
Thoughts on the ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Okay so this isn't bad. Me coming from the steam deck which seems to be a lot simpler. I was a little overwhelmed. Even now I am. I'm getting the hang of it it's not an Xbox coming straight out of the box it takes sometime. Overall it's pretty cool having all of my PC games in one section the armory crate is cool but there's some little problems here and there I don't like.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Gordon,
Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear that you find it enjoyable to have all of your PC games accessible in one place and that you appreciate features like Armory Crate. We sincerely apologize, however, for any frustration caused by the initial learning curve and the issues you’ve noticed.
Please be assured that your feedback will be passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0035" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this handheld. I was able to get it online on Best Buy and was able to pick up the next day they worker was very helpful
I would recommend this to a friend - Pros mentioned:Overall performance
Supreme
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a supreme gaming rig. It games it's also a mini computer it's pretty sweet.
I would recommend this to a friend - Pros mentioned:Overall performance
Rog Xbox Ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Handheld. Play my favorite games very well. Good to have with you when travelling.
I would recommend this to a friend