Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance. Reviewers highlight that the product is excellent. There were no negative aspects of the product mentioned in the reviews.
This summary was generated by AI based on customer reviews.
fun to play
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its really nice play on it alot for hours. Thanks alot
I would recommend this to a friendGreat for it value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What I like about it. is that you can play PC games at a great value and even emulators
I would recommend this to a friendThis is it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thoroughly love this i play everyday and it plays most triple aaa titles
I would recommend this to a friendBest buy geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son lives the product & has not stopped playing with it. Id also like to mention that when I was having issues with setting it up the beat buy geek squad was a tremendous help they figured out the updates that were needed & were able to explain what I was doing incorrectly. Thank you for the help
I would recommend this to a friendIt's good enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If able go for the the black version but this thing's still it sits pretty and it works
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear StephenW,
Thank you for sharing your experience with the ROG Xbox Ally. We value your feedback on both the product’s design and functionality. We sincerely apologize, however, if certain aspects did not meet your expectations. Please be assured that your comments will be forwarded to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0041" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Son was thrilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son was thrilled to receive as a gift! Comes with a good sturdy charger and screen has great display.
I would recommend this to a friendThis system is bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bough this 2 times becsue someone said that you need to do all updates from windows and asus and that would make it work fine, well i did everything and still had a terrible experience, random freezing, games taking forever to load, screen getting stuck, when the game did load it was hiccuping all throughout the game with medium settings on, this is not worth $400 dollars the way it performs, i returned it a second time, i bought 1 from bestbuy and 1 from microcenter, its safe to say i will never purchase another one..
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Mont,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the frustration caused by the freezing, slow load times, screen issues, and performance concerns you encountered, even after completing all updates. We understand how disappointing this must have been, especially given that you purchased the device twice and ultimately returned it.
We appreciate your feedback and will pass it along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0038" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
For the asus xbox ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The rog xbox ally is great for old game title but, needed more storage capacity.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Jose,
Thank you for sharing your experience with the ROG Xbox Ally. We’re pleased to hear that it performs well with older game titles, and we apologize for the limitation you’ve encountered regarding storage capacity. Your feedback is highly valued, and we’ll make sure it is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0048" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Xbox Ally review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy this system very much. It changes the way I game. I play steam games and use windows on it.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase in a long time!!! Over performs in every way!
I would recommend this to a friendaverage handheld
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good pc handheld but if you are an avid gamer of XBOX titles it is not the best handheld. The download time for the game is very long and I cant even play all of the games I own on my Xbox unless they have a pc version. I love halo and it runs very well on the ROG XBOX ally but if you didnt like this game this handheld would not be for you.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear LukasR,
We truly regret any disappointment or inconvenience you've experienced regarding game accessibility. We understand the frustration when certain titles aren't available as expected. Your feedback is invaluable, and we'll ensure it's directly shared with our product development teams for continuous improvement. Regarding Xbox Game Pass, it's important to note that for a game to be playable across different devices, it must specifically support the 'Xbox Play Anywhere' feature. You can usually verify this designation on the game's store page. If you have further questions or need assistance checking specific game compatibility, please contact me directly at customerloyalty@asus.com. Kindly include a link to this post for reference, and I'll be happy to assist.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Best ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best gaming console ever! Love the build of this and the sound is amazing too. Plenty of storage plus added 1tb micro SD card in there. Love it
I would recommend this to a friendWould recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s amazing for a hand held console. It does a lot.
I would recommend this to a friendDecent handheld console
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good console that runs top tier games. The only downside is the battery life sucks when running the top tier games.
I would recommend this to a friendGood products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Working good and well everything is fine with the products
I would recommend this to a friendExactly what i needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a PC i built at home but for on the go enjoyment i love this jawn.
I would recommend this to a friendHandheld-Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What can i say about this handheld video game/ computer. Well first if you hold it feels comfortable in your hands and along with that the buttons and joysticks are super smooth. I would recommend this to anyone as you will have fun playing.
I would recommend this to a friendStick drift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Already have stick drift 2 months after purchase. Performace is good, but battery life is short on hig performance modes.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DanO,
Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear that you are satisfied with its performance, though we sincerely apologize for the concern caused by the stick drift and the shorter battery life in high‑performance modes.
We recommend contacting our ASUS Support team at https://www.asus.com/us/support/callus/ so we can further investigate the issue and provide appropriate assistance.
We stand behind our product and we continuously strive to improve our products and processes in order to achieve customer service excellence. For more information, send us an email at customerloyalty@asus.com and provide the case number "N2510034235-0036" for reference. We’ll do our best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS Support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best device ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hands down best pitches I’ve made, has helped keep me entertained while I’m at work and it’s a slow day
I would recommend this to a friendMade my gamer gf happy.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one for my gf for Christmas and she loves it. She uses it to play steam games.
I would recommend this to a friend