Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the product's overall performance. Reviewers highlight that the product is excellent. There were no negative aspects of the product mentioned in the reviews.
This summary was generated by AI based on customer reviews.
Best purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can play pc games amd xbox games! Some pc games do require a keyboard and mouse. I just got small ones that have type c cords to plug in!
I would recommend this to a friendDecent product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, not what i was lookinh for but runs some lower end games like a champ and decent battery life. Just dont try and run anything insane on it. Ultimately not for me but still a solid product
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Chan,
Thank you for sharing your experience with the ROG Xbox Ally. We appreciate your honest feedback regarding its performance, battery life, and the limitations you encountered with more demanding games. Your input is valuable and will be passed along to our product team for review. We sincerely apologize for any inconvenience this has caused.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0057" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, their are a few games it has trouble running but this is the cheaper version of the better one. Still love it but will definitely get the Xbox rog ally x soon.
I would recommend this to a friendGame on
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great love the ergonomics and the way the programs are set up
I would recommend this to a friendBEST HANDHELD EVER!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, Game Pass has 1000s of titles. Controls are smooth and this seamlessly integrates with everything.
I would recommend this to a friendAwesome handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downloaded games I can’t play on Xbox and downloaded games I can’t play on steam on Xbox. It a great handheld console
I would recommend this to a friendawsome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after macroing my buttons doing jumping puzzles in gw has never been easier, love this rog
I would recommend this to a friendI wouldnt buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its decent but didnt like how it felt in legion go s feels a little better but it has steam os but you can add windows to it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DDB315,
Thank you for sharing your feedback on the ROG Xbox Ally. We’re pleased to know that you found it to be a decent device overall. However, we sincerely apologize that the feel of the product did not meet your expectations compared to other handhelds, and we regret any disappointment this may have caused.
Your input is highly valuable, and we will ensure that this feedback is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0062" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rog xbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run smootvlove it but i rather wait fot the X Model its aviable. I think it eill be better.
I would recommend this to a friendBest offer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service an item was in good condition
I would recommend this to a friendWon me over
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gadget.works well with good battery life!!!!
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful hand-held console for moderate gaming. It identifies as a PC, but has Xbox integrated within it, which makes it really user-friendly.
I would recommend this to a friendGaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome system works great and fun to use and travels with you
I would recommend this to a friendPerformance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was honestly great just the performance was really underwhelming
I would recommend this to a friendOkay system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper model. While the speakers are great the gameplay is not. Had trouble loading certain games and the screen quality isn’t what I expected. Returned for the higher model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MichelleM,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the gameplay and screen quality did not meet your expectations, despite your satisfaction with the speakers. We recognize how important overall performance is, and we regret any inconvenience this situation may have caused.
We understand that you have chosen to return the device in favor of the higher version, and we want to assure you that your feedback will be shared with our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0055" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I play it almost every day does just what i need it to!
I would recommend this to a friendMy boyfriend loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend absolutely loves it. Loves the speaker placements and the back triggers.
I would recommend this to a friendGreat handheld PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Exactly what I was expecting and more. It’s a great portable pc for indie games and some AAA titles. May not play the newest games when it comes to AAA, but not what I got it for.
I would recommend this to a friendNot What I Expected for Modern Games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually write reviews, but this one feels worth sharing. I bought the ROG Xbox Ally looking for an alternative to play my game library without feeling like I was using a laptop. Unfortunately, I was really disappointed when I realized that some games don’t run well at all. A clear example is Fortnite — the experience was honestly pretty bad. If you’re a casual gamer and mostly play older-generation games (PS3 or Xbox 360–level), this device might make sense for you. But if you’re looking for something more powerful, I’d strongly recommend looking at other options. I ended up switching to the ROG Ally X (the black one), and that was the right move for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angel B,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the gaming performance did not meet your expectations, particularly with titles like Fortnite. We understand how disappointing this can be, and we regret the inconvenience it has caused.
We are glad to hear that switching to the ROG Ally X provided a better experience for you and your feedback regarding performance and overall software experience will be passed along to our product team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2511007396-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my 12 year old nephew for Christmas. He can not stay off it! He plays with his friends over the phone
I would recommend this to a friend