Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the device's overall performance for basic gaming, as well as its excellent screen quality and high level of portability. While users find the system comfortable to use and enjoy the reliable battery life, some have expressed concerns regarding limited storage capacity and occasional game compatibility issues. Additionally, a small number of users noted challenges with the initial setup process, heat management during intensive play, and the limitations of the RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Portability
Go games
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great device for games on the go! Don’t want to bring your Xbox console; here you go!
I would recommend this to a friend - Pros mentioned:Overall performance
Fun system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoyed my gaming system and using play mods and emulator that i can download and memory
I would recommend this to a friend Nice handheld.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good handheld but expect limitations. It’s good for small games not recommended for graphical heavy games.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Hannah,
Thank you for sharing your experience with the ROG Xbox Ally. We’re pleased to hear that you found it suitable for smaller games. However, we sincerely apologize for the frustration caused by the limitations you've encountered with more graphically demanding titles.
Your feedback is highly valuable, and we will ensure it is passed along to our product and engineering teams for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0068" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Perfect gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product my sone enjoys the accessibility of traveling with all his games.
I would recommend this to a friend - Pros mentioned:Portability
Great system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like it. Easy to use and good resoluition
I would recommend this to a friend Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive been wanting to get a handheld device for sometime now, and i didnt want to get a steam deck as that felt to limiting, and im glad i decided to go with the Xbox Ally
I would recommend this to a friendWorth buying for casual gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For casual gaming it's perfect. Even though it's not the X version, it works pretty good!
I would recommend this to a friendGreat product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has worked so well for our family, our teens got this for christmas and we I got one as well and it was easy to set up and has allowed the teens to play multiple console type games all in one place.
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome Handheld
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great graphics on the ROG xbox handheld. Easy to connect to any online game.
I would recommend this to a friend - Pros mentioned:Overall performance
Good overall but lacking in some area
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good hand held console, it runs smaller games perfectly fine. Would be better if the GPU was a higher quality and if it had more memory.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear ThaForgotten,
Thank you for sharing your experience with the ROG Xbox Ally. We’re glad to hear that you find it to be a good handheld console and that it runs smaller games perfectly fine. We sincerely apologize, however, that the GPU quality and memory capacity did not meet your expectations.
Your feedback is highly appreciated, and we will ensure it is passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0054" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Overall performance
All around pc handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, the handles are perfect. I do wish it was a little more powerful but it works great as is
I would recommend this to a friend The best Handheld i've ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cant believe I can play cyberpunk, The Witcher 3, kcd 1/2, all on high performance on the go! The UX design is really great and I love that its a gaming pc and you can utilize windows. This also feels way better to play and the controls feel way more solid than other portables.
I would recommend this to a friend- Pros mentioned:Portability
Rog ally Xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product it's amazing, i played for hours with this portable gaming. I liked Starcraft 2 and Héroes of the storm.
I would recommend this to a friend - Pros mentioned:Overall performance
Xbox Rog ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Xbox Rog ally is great I can play my Xbox games and steam games all in one place
I would recommend this to a friend - Pros mentioned:Portability
Handheld gaming done right
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this as an alternative to the xbox console, being that i am a dad and dont want my kid in front of the tv.
I would recommend this to a friend - Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product Awesome Game I would recommend people to buy this Game
I would recommend this to a friend Every day use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love everything about it from switching from an Xbox to a pc is amazing and the options for extra storage love it.
I would recommend this to a friendGood price for comfort of use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little system. Good power, good functionality, pretty straightforward usage. Definitely a bit more seceptable to bugs due to running windows, but also easier to troubleshoot.
I would recommend this to a friend- Pros mentioned:Overall performance
My review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs most games well. If it is a newer game you will have to put all setting as low as possible but there still continues to be lag not sure if it’s the wireless connection not being strong from the device as other gaming systems run without lag
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear SemirB,
Thank you for sharing your experience with the ROG Xbox Ally. We are glad to hear that it runs most games well, though we sincerely apologize for the lag you’ve encountered with newer titles and understand how frustrating this can be.
To help improve performance and address potential wireless connection issues, we recommend following the steps outlined in our FAQ guide linked below. If the issue continues, please contact our support team at https://www.asus.com/us/support/CallUs so we can assist you further.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0021" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
[Windows 11/10] How to optimize your gaming experience - https://www.asus.com/support/faq/1046445/
Love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fact that I got this.. but have no idea how to fully work it.. i love the fact you can do a lot more on it then just playing games. So besides the issues i’m having plying the actual Xbox games i had down loaded other games i enjoy playing on here.
I would recommend this to a friend