Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the device's overall performance for basic gaming, as well as its excellent screen quality and high level of portability. While users find the system comfortable to use and enjoy the reliable battery life, some have expressed concerns regarding limited storage capacity and occasional game compatibility issues. Additionally, a small number of users noted challenges with the initial setup process, heat management during intensive play, and the limitations of the RAM.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Far more powerful than the Steam Deck!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another great product from Asus and Xbox! Great price too!
I would recommend this to a friend - Pros mentioned:Portability
Xbox Ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, remote gaming works very well on Xbox. Steam also works well.
I would recommend this to a friend - Pros mentioned:Overall performance
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best team to play with that I've tried, easy and fast
I would recommend this to a friend Honestly its great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a great device for offline games anything online not so much but thats the purpose wish it was a little better with the intergrated xbox stuff but thats nit picky
I would recommend this to a friendGreat experience and more to come
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We know the UI and everything is still getting tweaked and cleaned but just the 2 weeks of playijg and its been really fun. The fele of an xbox controller with a screen was a change but it got comfortable after a time. And being upgradable and the easiness of it is really awesome
I would recommend this to a friendAsus Xbox ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I do enjoy this product, the power is the reason why I think so many people returned this as turning it on is sometimes a bit janky, is the wise it's a n amazing product
I would recommend this to a friendGreat handheld
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, good specs, amazing feel. Screen is a bit small, but everything else is extremely comfortable and fun to play with.
I would recommend this to a friend- Pros mentioned:Portability
Travel buddies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this, your games go where you go without the giant bag.
I would recommend this to a friend - Pros mentioned:Overall performance
excited kjds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lovely gift for my kids. works amazing for all their games.
I would recommend this to a friend - Pros mentioned:Overall performance
Great Handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this system! Graphics are amazing and it runs smoothly!
I would recommend this to a friend - Pros mentioned:Overall performance
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My son love this game console so glad we bought this for him for Christmas
I would recommend this to a friend Good Hardware, Mediocre software
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While the device feels great and has a very comfortable build quality, the xbox launcher is just not very good and is inferior to the competitor Steam Os. I would recommend this device to enthusiasts but for console gamers it’s a bit of a pain navigating.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear CHARLIEH,
Thank you for sharing your experience with the ROG Xbox Ally. We are pleased to hear that you find the build quality comfortable and well-designed. However, we sincerely apologize that the Xbox launcher did not meet your expectations and that navigating it feels less smooth compared to alternatives such as SteamOS.
Your feedback regarding the software experience is greatly appreciated. We will ensure that your observations are passed along to our product and engineering teams for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0073" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
- Pros mentioned:Portability
Rog xbox ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the handheld so convenient and fun would definitely look into buying as gifts
I would recommend this to a friend - Pros mentioned:Overall performance
Perfect graphics and nice design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for me and can play all kinds of game without any problem. Kudos for this
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy is great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shopping at Best Buy is the best in service and warranty Xbox Console is amazing
I would recommend this to a friend - Pros mentioned:Portability
Great handheld device
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ease in set up and use. Like that I can take it anywhere!
I would recommend this to a friend - Pros mentioned:Overall performance
Excellent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! My kids love it I will buy another again
I would recommend this to a friend - Pros mentioned:Portability
Gaming system
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it easy to use and my kids love it great gaming system
I would recommend this to a friend Needs more time to cook.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Rog Ally to me is a good idea but needs more work. From entering your password to closing a game it’s hit or miss with the buttons. Sometimes they work sometimes they don’t. I have so many Xbox games I can’t even play Natively on this unit because there not optimized or not play anywhere. So either I pay for game pass or rebuy the games. I’ll give it another year.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase xbox and pc all in one unit my son loves it
I would recommend this to a friend