Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the device's overall performance for basic gaming, as well as its excellent screen quality and high level of portability. While users find the system comfortable to use and enjoy the reliable battery life, some have expressed concerns regarding limited storage capacity and occasional game compatibility issues. Additionally, a small number of users noted challenges with the initial setup process, heat management during intensive play, and the limitations of the RAM.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great system fast gaming on the go cpu fast gup great
I would recommend this to a friendBest buy lives up to the name
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Quality awesome customer service terrific condition.. Absolute go to..
I would recommend this to a friendXOBOX/PC Handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the product to the delivery…everything was absolutely perfect! My son is in the USN and it needed to be there before he deployed. All around EPIC service! Thank you again!! ♥️
I would recommend this to a friendsteam deck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.its good for what it is, but its essentially the same power as a steam deck in terms of what games you can play. better controller feel, and it runs windows if thats what you’re looking for. as an upgrade, it wasn’t what i needed. the ally x was a significant upgrade.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear DYLANM,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the device did not fully meet your expectations as an upgrade, particularly when compared to the performance of the Ally X. While we’re glad to hear you appreciated aspects such as the controller feel and Windows functionality, we understand your disappointment regarding the overall power and game compatibility.
Your feedback is very valuable to us, and we will ensure it is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0053" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
The rogue out boxes the steamdeck
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My grandson loves the rogue ally xbox Me and my and son analyzed and compared wth steam deck the was certain pluses that put it oover the top.
I would recommend this to a friendHe Loves it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a Christmas gift for my boyfriend he loves to play Call of Duty on the go so this was perfect! He loves it and uses it as a pastime when he has downtime at work.
I would recommend this to a friendIf you have the patience to set up…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve used the original ROG Ally in the past and unfortunately this system has been much more “clunky” than the original. The OS is not easy to navigate and I spent over an hour just trying to get logged in and download a single game. The on screen keyboard is also finicky and doesn’t always appear when you need it to. Overall, I got so frustrated that I’ve decided to return it and stick with the original ROG Ally.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Alex,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the frustration you encountered with the operating system, login process, and on‑screen keyboard functionality. We understand how important ease of use is, and we regret that this device did not meet your expectations compared to the original ROG Ally.
Your feedback is greatly appreciated and will be passed along to our product team for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0019" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, their are a few games it has trouble running but this is the cheaper version of the better one. Still love it but will definitely get the Xbox rog ally x soon.
I would recommend this to a friendNot a typical Xbox
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It os a handheld PC with XBox functions, but beautful hardware overall. Play at 720p
I would recommend this to a friendReview
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get gaming system it’s amazing. Love how it’s just like a computer as well!
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek looking not overly heavy came exactly as pictured great investment in product.
I would recommend this to a friendGreat Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased. Didn't allow media to cause me to not get one. Enjoyikg it just like my console.
I would recommend this to a friendROG Xbox Aly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very intertaining. My son loves it. Would recommend to everyone.
I would recommend this to a friend- Pros mentioned:Overall performance
Check it out
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it as a double compatible device the i like the computer part more
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Superknight82,
Thank you so much for the feedback. We are glad that you are happy with this product. We do stand behind our product, and we continuously strive to improve our approach and processes in order to achieve customer service excellence. Feel free to reach out to me at customerloyalty@asus.com and provide this link for reference. I'll do my best to provide a quick resolution to your case. Your feedback is important as it helps with improvements to ASUS support channels. Please refer to this case number (N2510034235-0030) for us to better assist you. Thank you for choosing ASUS!
Best Regards,
Schottky,
ASUS Customer Loyalty US Support
ROG ALLY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I CAN FINALLY GET RID OF MY PC AND CONSOLE NOW THAT I HAVE ROG ALLY
I would recommend this to a friendBest purchase ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can play pc games amd xbox games! Some pc games do require a keyboard and mouse. I just got small ones that have type c cords to plug in!
I would recommend this to a friendBEST HANDHELD EVER!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, Game Pass has 1000s of titles. Controls are smooth and this seamlessly integrates with everything.
I would recommend this to a friendawsome!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.after macroing my buttons doing jumping puzzles in gw has never been easier, love this rog
I would recommend this to a friendOkay product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent product but struggle with certain AAA games plus the layout is stuttery.get the X
I would recommend this to a friendRog xbox ally
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It plays all of the games that I won, especially multiplayer
I would recommend this to a friend