Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the device's overall performance for basic gaming, as well as its excellent screen quality and high level of portability. While users find the system comfortable to use and enjoy the reliable battery life, some have expressed concerns regarding limited storage capacity and occasional game compatibility issues. Additionally, a small number of users noted challenges with the initial setup process, heat management during intensive play, and the limitations of the RAM.
This summary was generated by AI based on customer reviews.
Awesome handheld
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Downloaded games I can’t play on Xbox and downloaded games I can’t play on steam on Xbox. It a great handheld console
I would recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful hand-held console for moderate gaming. It identifies as a PC, but has Xbox integrated within it, which makes it really user-friendly.
I would recommend this to a friendGreat handheld PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Exactly what I was expecting and more. It’s a great portable pc for indie games and some AAA titles. May not play the newest games when it comes to AAA, but not what I got it for.
I would recommend this to a friendRog xbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Run smootvlove it but i rather wait fot the X Model its aviable. I think it eill be better.
I would recommend this to a friendGreat device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this device, it runs games very well. The more demanding games may require you to lower some graphic settings but this is a great handheld.
I would recommend this to a friendMy boyfriend loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My boyfriend absolutely loves it. Loves the speaker placements and the back triggers.
I would recommend this to a friendNot bad...but sold to get the Xbox Ally X version
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad handheld, but I did sell mine to get the better version of the Xbox handheld.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear Kara,
Thank you for sharing your experience with the ROG Xbox Ally handheld. We’re glad to hear you found it to be a solid device, and we understand that you have upgraded to another version of the Xbox handheld. We truly hope your new device continues to deliver reliable performance and that you enjoy using it.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0071" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Best offer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service an item was in good condition
I would recommend this to a friendRog X
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really fast operating system. Very responsive and user friendly love my new device I would definitely recommend this device to my friends and family.
I would recommend this to a friendGreat gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my 12 year old nephew for Christmas. He can not stay off it! He plays with his friends over the phone
I would recommend this to a friendAlly for sure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great gaming handheld love the fact it doubles as a windows PC
I would recommend this to a friendPerformance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was honestly great just the performance was really underwhelming
I would recommend this to a friendNot What I Expected for Modern Games
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually write reviews, but this one feels worth sharing. I bought the ROG Xbox Ally looking for an alternative to play my game library without feeling like I was using a laptop. Unfortunately, I was really disappointed when I realized that some games don’t run well at all. A clear example is Fortnite — the experience was honestly pretty bad. If you’re a casual gamer and mostly play older-generation games (PS3 or Xbox 360–level), this device might make sense for you. But if you’re looking for something more powerful, I’d strongly recommend looking at other options. I ended up switching to the ROG Ally X (the black one), and that was the right move for me.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Angel B,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the gaming performance did not meet your expectations, particularly with titles like Fortnite. We understand how disappointing this can be, and we regret the inconvenience it has caused.
We are glad to hear that switching to the ROG Ally X provided a better experience for you and your feedback regarding performance and overall software experience will be passed along to our product team for further evaluation.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2511007396-0014" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Christmas Gift
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as an early Christmas present. We go back and forth on playing it and love it.
I would recommend this to a friend13 year old son loves it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves the games, the quality of the picture on the screen, and the ability to play it on the TV. New favorite toy.
I would recommend this to a friendxbox in your hand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sleek looking, lightweight, intuitive and my son loves it
I would recommend this to a friendXbox rog ally
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gaming device for what it is. I got it used and it was in excellent condition.
I would recommend this to a friendXbox ally rog
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how you can play games you where only able to play on desktop or laptop it has changed my whole gaming experience.
I would recommend this to a friendAsus rog xbox ally
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best holiday purchase for gamers on the go that utilize steam and xbox.
I would recommend this to a friendRog xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but I decided to go with the upgraded X model for AAA titles
I would recommend this to a friend