Customer Ratings & Reviews
- Model:
- RC73YA-XB_ALLY.Z2A.16
- SKU:
- 6642251
Rating by feature
- Performance
Rating 4.3 out of 5 stars
- Storage Capacity
Rating 4.1 out of 5 stars
- Controller
Rating 4.7 out of 5 stars
Customers are saying
Customers appreciate the device's overall performance for basic gaming, as well as its excellent screen quality and high level of portability. While users find the system comfortable to use and enjoy the reliable battery life, some have expressed concerns regarding limited storage capacity and occasional game compatibility issues. Additionally, a small number of users noted challenges with the initial setup process, heat management during intensive play, and the limitations of the RAM.
This summary was generated by AI based on customer reviews.
Xbox ally 7
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ROG Xbox Ally gives you seamless experience across Xbox Game Pass, Steam, Epic Games. grips keep you comfortable
I would recommend this to a friendI wouldnt buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its decent but didnt like how it felt in legion go s feels a little better but it has steam os but you can add windows to it
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear DDB315,
Thank you for sharing your feedback on the ROG Xbox Ally. We’re pleased to know that you found it to be a decent device overall. However, we sincerely apologize that the feel of the product did not meet your expectations compared to other handhelds, and we regret any disappointment this may have caused.
Your input is highly valuable, and we will ensure that this feedback is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0062" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Xbox rog Ally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a great time with my Xbox rog ally, the controller grip is really comfortable for long play times. I highly recommend this device.
I would recommend this to a friendXbox Portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this gift for my little cousin and they loved every bit of it.
I would recommend this to a friendOkay system
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaper model. While the speakers are great the gameplay is not. Had trouble loading certain games and the screen quality isn’t what I expected. Returned for the higher model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear MichelleM,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the gameplay and screen quality did not meet your expectations, despite your satisfaction with the speakers. We recognize how important overall performance is, and we regret any inconvenience this situation may have caused.
We understand that you have chosen to return the device in favor of the higher version, and we want to assure you that your feedback will be shared with our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0055" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Christmas ‘25
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got it for my boyfriend, there entire 2k group went crazy. My thoughts “have a good day at work boo.”
I would recommend this to a friendGreat great great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. It’s pretty easy to navigate once you get a hang of it
I would recommend this to a friendRog xbox ally
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I play it all the time surrounded my breaks and lunch i just with that it had a better battery
I would recommend this to a friendGood but doesn’t seem durable
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back started to crack after a couple of months
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear RYANS,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize for the issue you've encountered with the back of the device developing cracks after only a couple of months of use.
To ensure this matter is properly investigated and addressed, we kindly ask that you contact our support team directly at https://www.asus.com/us/support/callus/. Our specialists will be able to review the situation in detail and assist you with the most effective solution, including repair options.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2510034235-0075" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Not emough power
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The processor in this is its biggest downfall. I tried playing arc raiders and even on low settings it couldnt muster good frame rates. I ended up returning for the x model.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Slayer5679,
Thank you for sharing your experience with the ROG Xbox Ally. We sincerely apologize that the processor performance did not meet your expectations, particularly with demanding titles such as Arc Raiders. We understand how disappointing it can be when a device does not deliver the gaming experience you were hoping for, and we regret that this led you to return the unit in favor of the X model.
Your feedback is very valuable to us, and we will ensure it is passed along to our product team for review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510034235-0052" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Accesses your console from anywhere with wi fi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first the app would not connect the tafter updates works without issue play from anywhere access your console and play your games like you’re at home! Super
I would recommend this to a friendPortable ps5
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing play it all the time , it rocks !
I would recommend this to a friendLove but needs work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mine very much runs most of my games just wise for more optimization on games
I would recommend this to a friendMy Purchase at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my brother and came to see him a few days later and he was playing it so I assume he likes it
I would recommend this to a friendController
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its great, its just a windows pc with a controller attatched.
I would recommend this to a friendMy new toy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good product and I'm very satisfied to have bought it
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like it but wish i got the newer one. For fps and screen playing.
I would recommend this to a friendBest gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great gift for my son on Christmas Day it’s portable
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waiting for some like this since i get my first Xbox
I would recommend this to a friendWould buy again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing system. Great for on the go travel. Wish I would’ve got it sooner.
I would recommend this to a friend