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Customer Ratings & Reviews

$599.99

Customer reviews

Rating 4.3 out of 5 stars with 847 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.3 out of 5 stars

  • Storage Capacity

    Rating 4.1 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers appreciate the device's overall performance for basic gaming, as well as its excellent screen quality and high level of portability. While users find the system comfortable to use and enjoy the reliable battery life, some have expressed concerns regarding limited storage capacity and occasional game compatibility issues. Additionally, a small number of users noted challenges with the initial setup process, heat management during intensive play, and the limitations of the RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 847 reviews
  • Rated 5 out of 5 stars

    Great option for a handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little console PC.easy to setup, tons of games available

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    God but not enought

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont have enough power to run AAA GAMES and needs to many helps of AI to run every games

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear JESUSM,

      We understand it's frustrating when AAA games don't run as smoothly as desired. Modern AAA titles are incredibly demanding. We recommend optimizing your in-game settings by lowering resolution, graphics presets, and effects to achieve better frame rates. AI upscaling technologies like DLSS or FSR are designed to boost performance and are commonly used even on high-end systems to push for higher FPS, rather than being a sign of an underpowered system. If you need any assistance, feel free to contact me at customerloyalty@asus.com, and I will help you to the best of my abilities. I am here to assist our customers with our products and dedicated in bringing a resolution to all issues that they may come across. Please copy a link to this post as a reference.

      Thank you for choosing ASUS!

      Best Regards,
      Adrian
      ASUS Customer Loyalty – US Support Asus

  • Rated 4 out of 5 stars

    Xbox ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid handheld but streaming games is trash, too much lag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and easy to set up and use.cant stop playing on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been great so far. Can play so many more games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handheld Gaming Masterpiece

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. It is very user friendly and my boyfriend is obsessed!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Little console

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and highly recommend this item. It’s worth the price. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love play my xbox on the go and the interface is seamless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it for my son for Christmas gift and he loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device I like that it handles modern games pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Asus Rog Ally

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device for my daughter. Amazing service as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a very nice super recomendt , my boy love this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ROG XBOX Ally 7" FHD 120Hz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son likes this a little less than he likes the switch2 because it is more complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a christmas gift for my husband ans he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    portable fun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travelling and taking your gaming on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rog ally Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good price haven’t had a problem yet and is very fun!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm aware this is a PC, but Jesus Christ it couldn't even execute PC games correctly, streaming Xbox didn't work half the time and neither did the cloud games. I had better performance streaming Xbox from my phone using a 3rd party app on my phone and outdated samsung tablet.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear AdrianR,

      Thank you for your feedback.

      We do understand your disappointment and the inconvenience this may have caused if you are experiencing terrible experience running games smoothly. To resolve this, check if Windows, drivers, BIOS and games are up to date. Updates for the ROG Ally are posted at:  https://rog.asus.com/us/gaming-handhelds/rog-ally/rog-xbox-ally-2025/helpdesk_download/ . Additionally, check if you are running the most current Armoury Crate utility software. The most current version is available for download at: https://www.asus.com/supportonly/armoury%20crate/helpdesk_download/. While accessing cloud games or web applications, ensure the device has access to an established router and internet service is working properly since poor and unstable internet connection will affect system stability and performance. Keeping the device always updated will maintain optimum system stability and performance. If these steps were performed to no avail, please try to run a diagnostics or optimization test using the "MyASUS" utility software or application. If this is not pre-installed on the device, please download the application at the Microsoft Store. For details on how to use "My ASUS", please go to: https://www.asus.com/support/FAQ/1041686/.

      If you need further assistance, please email me at cl-rodel@asus.com and I would be happy to help. Or you are most welcome to call Product Support Hotline at: 1(888) 678-3688. Also, you can chat with an ASUS live support agent from the link: https://www.asus.com/us/support/article/1135/.

      Thank you for choosing an ASUS product.

      Regards,

      Rodel
      ASUS Customer Loyalty Asus

  • Rated 5 out of 5 stars

    Best handheld so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item Love it I recommend it the grip is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything i need it to do. I don't regret this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Think of it as a handheld computer with control pad

    I would recommend this to a friend