Customer Ratings & Reviews
- Model:
- RC73XA-XB_ALLYX.Z2E.24
- |
- SKU:
- 6642253
Customer reviews
Rating 4.6 out of 5 stars with 1297 reviews
(1,297 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Controller4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Overall performance, Portability
Rated 5 out of 5 stars
True "play games how you like" handheld gaming.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ROG Xbox Ally X 7" FHD 120Hz Gaming Handheld - AMD Ryzen AI Z2 Extreme Processor Summary: An awesome power packed hand-held gaming device. Use: I'm a PC gamer. I have to sit at my desk or at a table with my laptop to play games. After a long day at work, sometimes I want to play games - but I'm so tired of the chair I just can't do it. So I don't get to enjoy games as often as a result. I've been contemplating a console for quite some time, but I haven't purchased one because it is still something I can really only play in one spot. Enter the ROG XBox Ally X. This device is so cool. It is a gaming PC in the palm of your hands. Console controllers on each corresponding side. Asus did stand-up job ensuring the feel of the handles and the unit feel like an XBox controller - with one not-so-small 7" difference. The display is superb. It is crisp and bright and is also a super responsive touch screen. I installed some of my favorite go-to games. Games I would have to sit at my desk or use my laptop to play. So I downloaded Steam and downloaded Doom Eternal, Hogwarts Legacies, to start. I was in for such a treat as I sat in my living room playing Doom Eternal next to my family (watching Halloween Wars). The game controls were seemless, smooth, and responsive. The display bright and quite easy to see. The sound... the sound is markedly much better than something I'd expect from a handheld. There were times I thought the sound was coming from my surround sound system in my living room. Marketing materials do say it supports Atmos. I'm so excited to be able to play some of my games where ever I please. One thing I had not tried was streaming games from my desktop - something Steam reminded me of when downloading Destiny 2. Raw specs: * 24 GB of memory * 1 TB of storage (for OS and games) * 80 Whr battery * Ryzen AI Z2 Extreme processor w/Radeon GPU * 7" 500 nit 1080P 120Hz 7ms display Pros: * Form Factor. It's awesome. I can separate myself from my work/gaming laptop/computer whenever I need. I can go play outside, at the park, or at a cafe (if I wanted to - not that it makes sense). * Battery. I played a few games for a few hours in full experience mode and the battery was still well over 50%. This means that a full charge should get me more than enough gaming time with the 80Whr battery. * 2x USB-C 4.0. Charge and hook-up an external display such as your TV/projector. * Dedicated UH-2 MicroSD card slot for additional game storage. This is the first device of this form factor dedicated to gaming - for me. So it's a bit difficult for me to offer up some cons. The Windows, mobile, and XBox OS convergence Microsoft has been orchestrating for the past decade allows the truest form of gaming portability we've seen to date. Literally, "game how you please." Cons: *Occasionally some of the nuissance Windows things peep through when playing games not optimized for hand held experience. Windows flashing or having trouble resizing when going in and out of full experience mode. Not really an issue - most of this was probably just me getting used to the interface.
I would recommend this to a friend Rated 5 out of 5 stars
Technology in the palm of your hand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I have ever made, not only to play in my free time and when I travel or if I need to make a clear Excel document that can be done and check more things in the palm of my hand.It weighs nothing very light and easy to handle .
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
meows!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meow, this is very good and I’ve been using it every day
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s so clean and fast! Good job. I love the ergonomics
I would recommend this to a friend Rated 5 out of 5 stars
Love my Xbox Ally xbox x!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with the excellent work of the product and professional customer support at the park and go sevice
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great handheld
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great device having alot of fun & I recommend this item
I would recommend this to a friend - Pros mentioned:Portability
Rated 4 out of 5 stars
Play anywhere
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s. a good product I like the portability; I can play anywhere.
I would recommend this to a friend Rated 4 out of 5 stars
Good way to game on the go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a 1-1 with console and you dont have access to the full Xbox console library but if you have a decent amount of pc games and most importantly Game pass itll be perfect. Also access to steam and other platforms if you already have games there. The sales on those are usually better and sooner than the ones on game pass anyway.
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its been amazing! Games run fine! Its a great handheld sound is fantastic
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 1 out of 5 stars
Get a steam deck instead.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This one was not for me from start up of the device dealing with Windows and all the drawbacks of it here is how it went. Boot upnrun through wondows set up Update windows, update xbox app update armory crate. Finally downloading games start up game can hear game running nothing on screen having to switch to desktop mode so i can click on the game icon so I can see the game finally this happened to me on multiple games and I was playing less demaning stuff Batman Arkum knight, Hitman Shadow of war ect all had the same issue, Game crashes to black screens for extended periods. I couldnt justify this price tag with the issues so I retuned it and got a steam deck oled much happier with that. The Xbox ally if you can deal with wondows issues can be a good machine and when I was in game things that stood out was great preformance great sound from speakers I just think wondows is holding this one back I kinda wish this was just an Xbox hand held because my libary of xbox games is over 300 I was a xbox gamer until 2021 now im pc. Yes dealing with windows on pc is not an issue but on a handheld is just fustrating. I mostly run my pc on a tv in big picture mode.
No, I would not recommend this to a friendBrand response from ASUS Answers
Posted .Dear Ironlifter,
Thank you for sharing your detailed experience with the ROG Xbox Ally X. We sincerely apologize for the frustration you encountered with Windows setup, game performance, and the crashes that ultimately led to a return of the device. We understand how disappointing it can be when expectations are not met, especially given the time and effort you invested in trying to make it work.
However, we appreciate your positive feedback regarding the performance and speaker quality when the device was running smoothly. Please be assured that your comments about Windows integration, game stability, and overall usability will be passed along to our product and engineering teams for further review.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510021587-0036" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first pc handheld , and its awesome love everything about it. the shipping was on time by bestbuy as always . I recommend this product if you want step into to pc slash xbox gaming ... bought a case and a dbrand skin makes it look even more sickening .... oh yessssss...
I would recommend this to a friendRated 5 out of 5 stars
It’s awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any game i threw at it, it performed phenomenally, this is a wonderful piece of hardware. It’s lightweight and feels great in my hands, why haven’t you got yours yet?
I would recommend this to a friendRated 5 out of 5 stars
Incredible performance, love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wrote a review for this item after I get by a month ago , the screen is big enough for personal gaming and I got ton of great to use for my leisure time but pricey and waiting to get a month for this new set.
I would recommend this to a friendRated 5 out of 5 stars
Best tech of 2025
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the greatest purchase I made for 2025. The framerates are amazing on this device and it's an Xbox. I use the device everyday and as my first PC device for gaming, It's realy making me want to stop using console and go full PC.
I would recommend this to a friendRated 3 out of 5 stars
Not many compatible game choices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am having trouble finding compatible games, especially from EA sports. They dont have NBA 2K at all but you can olay Madden. Another problem is you can pay, download a game and it may not be compatible. Refunds were fast butvthe aggravation. Need for Speed was the specific game. No the games are not free. They seem to run on a pc format for handheld devices ONLY but nothing is stopping you feom downloading on that’s incompatible.
I would recommend this to a friendBrand response from ASUS Answers
Posted .Dear JosephH,
We truly regret the disappointment and disruption this is causing your gaming experience. We want to help you get back to seamless play. To better understand and troubleshoot the problem, could you clarify:
- Were there any error codes or messages displayed?
- Is this issue specific to the controller, and have you tried playing in 'Gamepad Mode'?
- Have you also checked the controller or input settings within the specific gaming platform you are using?
Please reach out to me at customerloyalty@asus.com for direct support. I am committed to assisting our customers and resolving any product challenges. Be sure to include a link to this post for reference.
Thank you for choosing ASUS!
Best Regards,
Adrian
ASUS Customer Loyalty – US Support
Rated 5 out of 5 stars
Self satisfaction
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this gadget. Worth buying for myself as a gift.
I would recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best hand held. I’ve had so far. Speed is amazing can play all the games in my library. Cloud played too also cross play from my Xbox to my rog
I would recommend this to a friendRated 5 out of 5 stars
Amazing performance and quality!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy! Really worth the hype and demand. What they’ve managed to do for a handheld from a technological standpoint is impressive. The ergonomics also feel great!
I would recommend this to a friendRated 4 out of 5 stars
Totally worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great but I wish the screen was at least eight inches and I strongly feel they should have opted for an OLED panel instead of the current LCD.
I would recommend this to a friendRated 5 out of 5 stars
Xbox Ally X Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful device, my only qualm with it is the 1TB SSD, if it came with a 4TB SSD I’d be giving it 6 stars!
I would recommend this to a friend































