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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 657 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing gaming handheld. Users find the device very comfortable to hold and play with. Initial impressions suggest the battery life is acceptable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 657 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    AWESOME DEVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great device for anyone looking to get a handheld. Don’t read reviews comparing this to another. Get this if it’s your first because of the VALUE. Feels great in your hands. The Z2 extreme is amazing. I played a lot of BF6 on it. Battery life is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Powerful Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgrade my Lenovo Legion GO gaming handheld for this handheld. Significant upgrade. The new Xbox FS experience works great and performance blows my mind. From BF 6 to Ninja Gaiden 4 this handheld delivers all the power need without any stutters. Impressed. Super comfortable in hands. Upgraded SSD to 4TB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the storage space and xbox anywhere the ability to play full games with high graphics is the best . You do sometimes have to download the other companies like EA , Epic games ect… but still have access to all those games is great .

    I would recommend this to a friend
  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Rog Alley X Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rog Alley X is simply one of the best handheld consoles I've ever owned I think the best part about this console is the Loud speaker's & variety of games. The scewn is a beautiful 7inch display that keeps you immersed in the Gameplay.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing PC handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a large gray area system. I wouldn't say it's an Xbox, but rather a PC handheld being integrated into the Xbox ecosystem a bit. The sound quality is phenomenal. The system runs games quite well in comparison to my previous generation original Lenovo legion go. I would have loved to see an 8 inch when or so on this, but 7 inch isn't a deal breaker for me either. The steam deck OLED is 7.4 inches though putting this at one of the smallest mainstreams on the market now. Something to consider if screen size matters to you. Otherwise I love everything about it. The price point is more competitive than the legion go 2 and I'm curious to see what Microsoft does with their new FSE interface and the a.i. processor in it. I kinda brought the dream over the system, but I have no regrets. This is a great console for the "PC HANDHELD", not so much an Xbox enthusiast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive had multiple handhelds. This is the best of them all by far. The screen, while not an oled, is rich, beight and colorful. The sound is ridiculously good for the size of the speakers , the controls feel just like using an xbox controller, and the side grips, which may look silly at first glance, are the most comfortable addition to amy heldheld ive ever owned. This is a powerful handheld gaming device, capable of playing anything you could possibly think of to play on it with little or no comprimise. Its also worth noting, the battery life is also amazing, and you will have hours to game on the go. If youre on the fence between this or any of the other cheaper handhelds, do yourself a favor and just spend the little extra. You wont regret it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After setup this thing has run like a dream. All my steam, xbox and even the ability to stream my whole Playstation library. It's really amazing. Can do it all. Also it's the single most comfortable handheld I've ever used. That counts for a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad I didn't return.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this in kind of a spur of the moment kinda situation. Once I got it, it dawned on me that I don't really game anymore. I was about to send it back, but one of my friends said I should at least try it. I'm so glad I did because it made me realize that the reason I hadn't been gaming was because it had become too inconvenient with my busy schedule. However, with this, it's as simple as booting it up and you're good to go. Basically wherever. No need for additional accessories or cables or wires. It's probably not as powerful as my Series X, but it doesn't have to be. The graphics are great. It can easily handle 120fps. Aside from boot up, I haven't experienced lag in games or anything. The only downside is the price, but for what I paid, I'm happy with what I get out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good. It’s early on so has some glitches. That being said it’s fun, fairly easy to maneuver, and comfortable. Yes it’s pricey so that’s always a consideration . If a casual gamer I give 5 stars if a more serious gamer I’d give 4 stars

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Perfect, but still worth it if you can afford

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok, so they updated the description since I bought it, but this isn't what it appears to be. I thought I was getting a portable X-Box Console and could play all my favorite games on the road. Ohhh Nooo, its this not that, this is a windows 11 computer running the xbox application, which means all classic titles and backwards compatibility is gone. Sorry no portals or other older games on this one. Also, most new titles require internet connection to play, those that do not require the Microsoft Cloud to save your progress, so don't think your going to playing Assassin's Creed on that 8 hour flight to EU, or if you are, forget about saving your progress. If you're still reading, don't get me wrong, if you need a portable XBOX this is it. With a port or even a USB-C to HDMI cable, this can turn into a travel version to use where you have Internet access and access to a larger tv or monitor. It's 5 ghz WiFI works great a mobile hotspots. I've even got it to connect to an older Xbox X Controller and hooked it up to 40 inch TV for larger experience. Note: both Firmware and Windows UPDATES are a must. Glitches other have reported are solved by these or at least greatly reduced in either frequency or annoyance factor. This comes with a Game Pass Subscription, which I already had a better version, but still very nice. Since it's windows 11, it pairs nicely with any bluetooth enabled headphones, although others have heard the sounds if the volume is too high even with good headphones. ASUS made firmware and other ROG Xbox Ally X features configurable with their own app and a quick short cut to get to common features. The screen is small and does catch the glare from sun and lights so finding the right location to game is key. I've used it with hotspots, free wifi, no internet both in solo and dock configurations. until I upgraded firmware, sometime had trouble with xbox not responding to controller (either built in or external), so far firmware and windows updates resolved the problem. One problem is when switching to external controller, games like Call of Duty and others, try to change to Mouse and keyboard configurations, so had to change them back to a controller with a blue tooth mouse in the game settings not device settings. Probably recommend a bluetooth keyboard as well if you want to use video streaming or other windows apps, but be careful, the more you load windows apps the more risk and less hard drive space you have for gaming. Pricey, but if you find yourself waiting hours for family members, or traveling a lot and missing your xbox, then this is device for you.

    I would recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear MageDragon,

      Thank you for sharing your detailed feedback on the ROG Xbox Ally X. We appreciate the time you’ve taken to outline both the positive aspects and the challenges you experienced. We are pleased to know that you value the design, connectivity options, and versatility of the device, particularly when paired with external displays and accessories. We also apologize for any disappointment regarding backward compatibility, offline play limitations, and controller configuration issues, as we understand how important these factors are to your overall gaming experience.

      Your comments are highly valuable and will be forwarded to our product team for review.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0023" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Great Experience So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only real frame of reference for comparison in the handheld space is the Playstation portal. I have been very happy with Xbox Ally X. It has run everything I have wanted to play thus far well, this has been mostly indie titles and older games so I can't speak to how in runs AAA titles. I have been happy with battery life as well. The only cons I have about the device are no oled screen (this probably would have driven the price higher), more storage is always better, and finally I find the PlayStation portal to be more comfortable in my hands, but that is definitely a personal preference thing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The online purchase was easy, they delivered it on the date they said, but the product is just as I thought it is the best of the best, I can't complain, if you have the opportunity to buy something like that just do it because life is only one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s finally here!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love it. I’ve been wanting a handheld for a long time and I’m glad I waited for this one. It’s feels great in the hands because it feels like an actual Xbox controller which is great for me because my main gaming experience is through Xbox. It’s not too heavy in my hands so I can sit there for hours and play without getting tired. The only thing that annoys me about it is when I turn it on from sleep mode instead of a full shutdown, it usually lags and I will have to let it sit there for a minute before my button presses and stick movements will register. It’s easy to navigate for me and even if I can’t figure something out, there are plenty of tutorial videos on the internet to help me out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it works super well and I'm really happy with it. It does both my xbox and computer games. I stress tested it using detroit become human and ran into zero issues other than slight lag while not plugged in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABSOLUTELY LOVE MINE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am coming from the original Z1E and I know they say it’s only a 10-15% performance difference (fps increase) but trust me when I say you FEEL it. Not only is everything running buttery smooth but I feel like the WiFi connection is faster and the data transfer for the SSD is much faster. Combine that with the much bigger battery, much better efficiency (at 17w you’re getting the same performance as a 30w turbo on the older Z1E devices) which gives you more hours playing TRIPLE A games insanely smooth at 1080p or if you wanna upscale (which is phenomenal as well). Cyberpunk runs like a dream, well honestly this thing hasn’t struggled to run anything I’ve thrown at it on high settings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steam Deck has been defeated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. I haven’t found a game that I can’t get to run good on it. It has software that you can adjust on the fly to get max performance. Plus it runs games from any platform with just a normal button press. It has ruined my steam deck oled.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eh...it's ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System itself is ok. Screen size felt too small and I didn't like the back button placement. I am used to back buttons being more in reach instead of so far towards the center of a controller. My B button was also sticking on the front. Decided there were too many things that I didn't like to justify keeping it. The screen is probably the bigest one, if you are fine with 7" for pc games, you may like it. 7" feels way to small for games that may not have been designed for small screens already.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for gaming while traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. When plugged in, I can play most games (bf6, Outer worlds 2, arc raiders) on high/ultra settings. I wish the built in control was more like an elite controller but the current setup is usable for online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended zero issues running all games at 1080p so far. Only thing I donot like is that Microsoft raised prices on Gamepass to 29. Had I not already pre-ordered this unit I would not have purchased it due to price hike.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox rog ally x

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the screen size and the graphics are very clear. Handheld is easy to hook up when logging in with Xbox account. Games download fast and there is no lag. I had huge hands so this Rog ally x fits perfect in my hands

    I would recommend this to a friend