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Customer Ratings & Reviews

Your price for this item is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 671 reviews

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Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing gaming handheld. Users find the device very comfortable to hold and play with. Initial impressions suggest the battery life is acceptable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 671 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Can't get enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get enough. Yes it has its issues with the OS and is not a fully PC however most of the games run with almost any issues and resolution and FPS is great for handheld.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop spec comparing and just buy this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was this kinda expensive? Absolutely! Do I regret it? Not in the slightest! Don't get caught up reading which handheld gaming system is the best. I love everything about this. I love how the controls fit perfectly and the access to all my games plus more. The sound is superb, I catch myself watching movies while on the road and taking a break from gaming. Asus knows what they are doing when it comes to handhelds and this is money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money, but expect to subscribe to game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far, only issue I have had is that most of my xbox games do not actually transfer over so you will have to buy some games again or subscribe to xbox game pass. Not a fan of that but that has nothing to do with the performances of the Xbox Rog. If you play steam games this thing is AMAZING. I played Cyberpunk and had zero issues graphics were incredible and i also played Harry Potter. Both games ran smooth with zero lag. Does take a while to boot games up, but once up they run perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best hand held ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than I ever expected. If you're looking for the ultimate gaming handheld look no further. Runs all my steam, Epic, and rockstar games. what are you waiting for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs every single game I’ve tried flawlessly, a great introduction into what looks like a bright future for handheld gaming/xbox/windows integration

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Incredible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I al very happy with this purchase. Pairs wonderfully with my PC for when i want to play my games on the go or just kicking back in the chair.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    ROG Xbox Ally, Great performance + Little Panel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ROG Xbox Ally X is a good device, however it is held back by two glaring issues, the screen is small for the power it delivers, and the ram could be bigger. First off, they could have gotten rid of the ugly bezels that are seen on the other Ally models and made the screen a bit bigger. This would make the visibility of the screen so much better, after experiencing an 8 inch panel, 7 inches for a computer gaming device is a little small for my taste. The other main issue with it is the 24GB of ram, for $1100 after tax you would think it would be possible for Asus to at-least put 32GB of ram into the device, allowing for a bit more wiggle room when it comes to device memory, especially after they cheaped out on the screen and slapped an older model panel on it. It isn’t all negative though, as the new chip delivers some serious power at lower wattages. The Z2 extreme delivers almost the same performance as other devices on wall power at half the wattage, this means you can play games with almost double the amount of battery life while sacrificing very little performance compared to older handhelds that would chew through the battery to have the same performance. Pair that with the best ergonomics and speakers on the market right now and you have a beast of a handheld. Overall, if this device had an 8 inch screen and just a tad bit more ram it would easily be the best handheld on the market hands down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Rog Ally X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its new form of grip helps you more to be able to play more comfortably. Practical to be able to play wherever you want and it doesn't take up much space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best handheld with easy mobility!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first handheld! I was thinking about Legion Go 2 or this one but after usage of 2 weeks I noticed that this was the perfect choice for me. Traveling with this beauty is really fun! I had some doubts about screen size and IPS panel but I never had any negative thougts about screen. Okay blacks are not inky blacks but colours are really looking beautiful and the most important thing for me no backlight bleeding on the edges. I have upgraded the storage to 2TB and I strongly recommend at least 2TB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely Delighted with the Xbox Ally X.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than expected coming from an Xbox Series X and hoping for a similar experience on mobile. Power of a PC and ease of use like an Xbox. Super pleased with the purchase, Accessories are a must. I travel for work and use the dock to connect to the hotel TV. I bought the Killswitch case to protect it completely yet minimize space in my backpack. Plenty of connections for a mouse or keyboard if you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Screen is unforgivable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly this thing is pretty awesome. Feels great in the hand, works much better than I expected. I actually thought the Xbox app implementation wasn’t bad. Yes it’s Windows, but everything worked. Unfortunately the screen is just too small, too dim, and has weak color production. Picked up the MSI Claw 8AI Plus and the screen alone makes the Xbox ROG Ally obsolete. Asus picked the wrong component to skimp on. The screen should absolutely be the top priority for every handheld manufacturer.

    No, I would not recommend this to a friend
    • Brand response from ASUS Answers
      Posted .

      Dear SeanT,

      Thank you for sharing your experience with the ROG Xbox Ally X. We’re glad to hear you enjoyed the overall performance and design, and we appreciate your positive comments about the Xbox app integration. We apologize that the screen quality did not meet your expectations. We understand how important display size, brightness, and color performance are for handheld devices. Your feedback is valuable and will be shared with our product development team.

      We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. If you require any further assistance, please email us at customerloyalty@asus.com and include the case number "N2510031066-0015" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us, and it enables us to improve our support channels. Thank you for choosing ASUS.

      Best Regards,
      Chantae
      ASUS Customer Loyalty US Support Asus

  • Rated 5 out of 5 stars

    Best hand held device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was an early Christmas present for my girlfriend and she love this, She uses it a lot and it isn’t too heavy for her to hold up for hours at a time.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Rog Xbox handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I'm a truck driver and having a portable handheld gaming/laptop it amazing. Playing games and doing every day work gives me the best of both worlds.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Ally X but with handles!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Similar performance to the Ally X, but with the comfort of a controller. I do recommend get a travel case or the dbrand case for protection when traveling.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT decision to get this early on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have played more games since this purchase was made than any other time. It works so good and the UI is very user friendly. Just buy it already.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first handheld PC, Steam Deck type of device. I would asbsolutely recommend it. Works perfectly as designed. I just wish the price wasn't so steep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive PC Handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. I've had handhelds over the years, but this is my first PC handheld. I want to make that clear to anyone curious...it is a Windows-based PC handheld with the Xbox UI integrated in. That being said, it is a powerful device. Some big games will require you to be plugged in to avoid draining your battery quickly. But as for comfort, screen quality, and performance, this thing is worth it. Also, the audio. Incredible quality.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Bit expensive, overall nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A handy machine, I've been using it nonstop when waiting for prolongued times. Battery life could be better but it lasts a few hours, so good enough for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great handheld

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device so far. Very ergonomic for long play sessions. I mainly play indies and the battery life for those is great. The sound is better than any other handheld I have tried. My main complaint is the software needs some work. The sleep function is unreliable for quick resume. And the battery drains quickly if you don’t shut it down. Hopefully they will fix this in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    the future of Xbox is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this device allows you to play game whenever you want however you want. I can play my core Xbox library via cloud or direct download depending on the title additionally the doors it opened to pc gaming is amazing. i would recommend this to EVERYONE with an establish Xbox and steam library. it is an investment! and having to buy games on top of that would make it a little too much for me. but with my current library it is a deal you can't resist. The ROG Xbox Ally is awesome!

    I would recommend this to a friend