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Customer Ratings & Reviews

$999.99

Customer reviews

Rating 4.6 out of 5 stars with 1432 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.7 out of 5 stars

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the ROG Xbox Ally X as a high-performing and portable gaming handheld, with users praising its smooth gameplay, compact size, and comfortable design. The battery life and storage capacity are also appreciated by users. However, some customers feel the screen size is too small, and a few have reported issues with game compatibility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,432 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Steam Deck has been defeated.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great. I haven’t found a game that I can’t get to run good on it. It has software that you can adjust on the fly to get max performance. Plus it runs games from any platform with just a normal button press. It has ruined my steam deck oled.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    GAMING PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hand held gaming PC. My daughter take it with her everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My favorite purchase of 2025!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ROG XBOX ALLY X is my favorite purchase of 2025. ROG & XBOX really perfected this machine and it only keeps getting better with ongoing updates. Absolutely recommend this handheld PC.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality of product is good, the stand that it comes with though.. is cheap pressed cardboard. Startup took a couple hours before I could use it, not the greatest of instructions, had to figure somethings out. You can easily swap from controller to cursor. Overall it was worth the purchase, just somethings I would've changed.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Rog Ally x Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best hand held game on the market! I absolutely love it! Thank you Best Buy.:)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it i play it all the time so much more better then the old ally the specs are amazing best purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Great hand held

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes gaming on the go super easy and when im feeling lazy on saturday morning and i dont wanne geton my pc i can game in bed comfortably! Though i don't like that pc gamepass doesnt work with this device while it acts like a pc in every other way

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Beginners Happiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this handheld. Very good for on the go gaming and teaching me the basics of PC gaming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Travel Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m surprised to say the XAX has mostly lived up to my somewhat unrealistic expectations of a $1K hand held. I’m new to PC gaming so the jankiness and splintered experience has been an adjustment, but the pros definitely outweigh the cons. I was previously taking my Xbox S when I traveled for work and that was inconvenient enough for me to make this investment. Depending on the games you play the white version is probably good enough but I’ve heard at the $600 price point there are much better options

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does the job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up time was much longer than expected, but otherwise everything about this device is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    All my games in one place

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having access to multiple library's of games and being portable means I don't have to switch between my xbox or PC to play some of the games I own. I can just chill on the couch and play.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    LittlePricey but its Nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent portable for gaming on the go. NO need for WiFi for owned games and utilizes all gaming ports besides Nintendo, unless you do emulators. The bad was its new and there is a need for updates for minor bugs and glitches and some crashes. Price is high but I enjoy it more than the steam deck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox Rog Ally I love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good Xbox Rog ally, I love it!, totally recommend

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ally rog xbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing if you know how to use it correctly.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fastest in market

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product runs way smoother than I could dream!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ROG Xbox ally x

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice,I'm enjoying it a lot...I play it frequently.thumbs UP

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for gaming while traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome machine. When plugged in, I can play most games (bf6, Outer worlds 2, arc raiders) on high/ultra settings. I wish the built in control was more like an elite controller but the current setup is usable for online gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Rog Ally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended zero issues running all games at 1080p so far. Only thing I donot like is that Microsoft raised prices on Gamepass to 29. Had I not already pre-ordered this unit I would not have purchased it due to price hike.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system and even though the price was a bit high I don’t regret and my purchase it was worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Super worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly it works super well and I'm really happy with it. It does both my xbox and computer games. I stress tested it using detroit become human and ran into zero issues other than slight lag while not plugged in.

    I would recommend this to a friend